Denon AV-2312 - SNOW!!! - AVS Forum
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post #1 of 6 Old 06-06-2012, 03:07 PM - Thread Starter
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I have the same thread below in the remote control thread... but I'm wondering if the issue I'm having with SNOW on my TV when I turn on my new Denon too soon is another issue... is there some other reason why I have to wait 15 seconds for my TV to power on before turning on my Denon? Is the a setting I need to change on either device?

I am having an extremely difficult time programming a "power on delay" between my TV (Mitsubishi WD-65837) and my AV Receiver (Denon AVR-2312CI). My TV needs about 15 seconds to warm up before I turn on my receiver. If I turn on the Denon to soon, I get SNOW. I'm not sure why... I think someone called it a HDMI Handshake issue (not sure what that means).
I sent a support question to Logitech and they said that I would need to pay for advanced programming.
Is this really advanced programming? I don't understand why I can't do this myself.

Can anyone tell me how to do this? Press the "Watch TV" button... it powers on the TV... waits 15 seconds... then turns on the receiver..

I paid a lot of money for my 1100 w/RF extender... and now they want me to pay for advanced programming... this really ercks me!


Any thoughts would be appreciated.
Kevin
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post #2 of 6 Old 06-06-2012, 03:13 PM
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The white snow is usually a result of either an HDMI handshake (ie. not allowing enough time for the TV to power on first before powering on the AVR) or possibly a defective HDMI cable between the AVR and the TV. So try replacing that HDMI cable and see if that resolves the issue. If not, I've heard of other Harmony owners getting long 13 second delays programmed into the remote by a Logitech rep. If you can't program the delay in, make up your own by powering ON other non-existent devices. smile.gif

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post #3 of 6 Old 06-06-2012, 08:23 PM - Thread Starter
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Yep... already bought all new HighSpeed 24AWG cables from monocable... and that didn't do anything.
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post #4 of 6 Old 06-07-2012, 04:37 AM
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Then you'll have to work in the delay after turning on the TV. frown.gif

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** Think the AVR is defective?  Reset the microprocessor 4-5 times. 
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post #5 of 6 Old 06-07-2012, 06:16 AM - Thread Starter
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I got on the Mitsubishi website and see there's a software update for my TV... version 11.03
I checked and currently I have version 11.01
I can't find any documentation that tells what the software update fixes.
If someone knows where to locate that info, I would love to see if it addresses any of my current issues.
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post #6 of 6 Old 06-07-2012, 08:34 AM
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There's a separate forum for TVs which you might want to check out.

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"JD" – jd@avscience.com ; shop.avscience.com ; 585-645-1006, AVScience - Authorized dealer for AVRs, Speakers, etc. 
Daily 8am – 8pm EST (Sat/Sun too if you leave message)
Call for pricing on Denon, Marantz, Yamaha, Pioneer Elite, Def Tech, Atlantic Tech, Oppo
** Think the AVR is defective?  Reset the microprocessor 4-5 times. 
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