Denon 2112CI Video Challenge - AVS Forum
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post #1 of 13 Old 08-26-2012, 07:35 AM - Thread Starter
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I am not getting a picture on my TV. I changed the HDMI cable out and reset the processor.

Advice appreciated.
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post #2 of 13 Old 08-26-2012, 07:39 AM
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What video source are you trying to pass through? How is it connected?

Also note there is a dedicated thread for Denon AVR-XX12 Owners linked in my sig.

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** Think the AVR is defective?  Reset the microprocessor 4-5 times. 
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post #3 of 13 Old 08-26-2012, 07:42 AM - Thread Starter
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ATT box and blu ray. Neither work. I am not even getting the receiver display on my TV.
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post #4 of 13 Old 08-26-2012, 08:09 AM
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Are you powering on the TV first, then the AVR, then the video source? Have you tried connecting each source to every HDMI input on the AVR to see if one works better than the current one? Do you have the correct HDMI input on the TV selected?

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** Think the AVR is defective?  Reset the microprocessor 4-5 times. 
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post #5 of 13 Old 08-26-2012, 08:16 AM - Thread Starter
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Yes to all. And even disconnected all cables and power for 15 munites per your trouble shooting guide.
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post #6 of 13 Old 08-26-2012, 08:22 AM
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try a different HDMI on the tv.
then bypass the denon and go directly from bd to tv to see if it is the denon or the tv.

My Gear
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post #7 of 13 Old 08-26-2012, 08:25 AM - Thread Starter
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Did that. It is the Denon.
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post #8 of 13 Old 08-26-2012, 08:26 AM - Thread Starter
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By the way, I have sound.............
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post #9 of 13 Old 08-26-2012, 08:33 AM
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What's the length of the HDMI cable from the AVR to the TV? Try setting the resolution of the BDP to 720p. If still no joy, you're likely looking at exchanging the unit.

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Mon - Fri: 8am – 8pm EST (Sat/Sun too, will return call if I don't pick up)
Call for pricing on Denon, Marantz, Yamaha, Onkyo, Klipsch, Def Tech, Atlantic Tech
** Think the AVR is defective?  Reset the microprocessor 4-5 times. 
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post #10 of 13 Old 08-26-2012, 11:55 AM - Thread Starter
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6'. Still no joy. How do I exchange it?
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post #11 of 13 Old 08-26-2012, 01:33 PM
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Most resellers will allow you to return a purchase within 30 days and exchange it for a new unit.

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Mon - Fri: 8am – 8pm EST (Sat/Sun too, will return call if I don't pick up)
Call for pricing on Denon, Marantz, Yamaha, Onkyo, Klipsch, Def Tech, Atlantic Tech
** Think the AVR is defective?  Reset the microprocessor 4-5 times. 
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post #12 of 13 Old 08-27-2012, 03:42 PM - Thread Starter
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I purchased it last December..........
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post #13 of 13 Old 08-27-2012, 04:29 PM
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Then reset the microprocessor (p. 129 OM) and give a network reset a try as well (see post #5 in the XX12 Owner's thread linked in my sig).

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"JD" – jd@avscience.com ; shop.avscience.com ; 585-645-1006, AVScience - Authorized dealer for AV Gear 
Mon - Fri: 8am – 8pm EST (Sat/Sun too, will return call if I don't pick up)
Call for pricing on Denon, Marantz, Yamaha, Onkyo, Klipsch, Def Tech, Atlantic Tech
** Think the AVR is defective?  Reset the microprocessor 4-5 times. 
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