Marantz AV8801 Preamp/Processor Official Owner's thread - Page 400 - AVS Forum
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post #11971 of 11971 Old Yesterday, 07:01 PM
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Originally Posted by jdsmoothie View Post
If you purchased a "refurbished" unit then yes, there is only a 1 year warranty; however, if purchased with a credit card, many card issuers will add an extra year and if that is the case, you can likely get it repaired via the credit card issuer.


no it is not a refurbished unit. I have been trying to get a hold of the dealer I bought it from with no luck. Apparently Marantz will not even validate the status of my unit via serial number. I guess I am spoiled I never had these problems with Anthem. They asked for serial number and took care of it from there. This is a deal breaker for me if a company has this level of complexity to get a unit repaired. I wouldn't totally care if I had to pay to get another board put in but it seems their repair shop doesn't want to even touch it..

Don Lynch
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