Originally Posted by btran33
I tried to search for this problem but can't seem to find a solution. Last night, when listened to music I started to notice that the Front Left Channel volume was lower than the right.
I have an AV8801 and I have found a similar fault but with the right hand channel. I am not using balanced interconnects, but phono cables.
I tried the usual things e.g. swap cables and change amp channel but to no effect.
I contacted the suppling dealer, and after trying a factory reset which didn't wori, they arranged for collection so they could test the unit themselves. They tested it and confirmed the right hand channel volume was faulty.
It was then returned for repair back to Marantz. Marantz sent the unit to SST for repair. After a couple of weeks I followed up to find what was happening to be told by an SST engineer that there is no fault with the unit and it is perfect.
I am presuming this must be an intermittent fault, so I pushed a bit further and they are now suggesting as a precautionary measure they want to change the HDMI board.
I was wondering if btran33 managed to get a resolution to the issue he found, or whether anyone else had come across this issue?