Join Date: Jul 2002
Location: Montreal, Canada
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** HELP **
Gonna try posting here first before starting a new thread for support on this issue.
Own the AV8801, and have Monitor 1 hooked up to my 60" and Monitor 2 hooked up to a projector, with Video Output set to Auto (dual). Worked perfectly for years. All of a sudden I turn on my 60" and black screen, irrelevant of video source. Change Video Output to Monitor 1 only, video works, go back to dual, black screen. Reset HDMI on both ends of Monitor 2, still nothing. If Monitor 2 HDMI pulled while in dual output, video appears on Monitor 1, once HDMI jacked into Monitor 2, video lost on Monitor 1. For the fun of it, to eliminate issues with projector and cabling, hook working 60" up to Monitor 2, black screen. Then hook projector up to working Monitor 1, video works fine on projector.
So conclusion is that Monitor 2 HDMI board shot. What is even more troubling, I never use Monitor 4 HDMI output, but decided to try it, move the projector over to it. Turned on Zone 4,, selected an input, black screen. Wtf ???
Could someone explain to me how 2 HDMI boards could just go like that for Monitor 2 & 4, but Monitor 1 is still working ??? And why a fault on Monitor 2 would affect Monitor 1 (black screen) when in dual output mode ?
Thanks (and going mad here),
p.s. Have already done a hard reset/reboot (buttons 1&2 and 3&4 with power) and same issue.
p.p.s Can I order and change the faulty HDMI board myself (plug & play no soldering involved )