Recent experience with my Onkyo RC-360 receiver. - AVS Forum
Forum Jump: 
 
Thread Tools
post #1 of 1 Old 10-10-2012, 07:38 AM - Thread Starter
Member
 
Enyar's Avatar
 
Join Date: Aug 2011
Posts: 47
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
I just wanted to report my personal experience with an Onkyo RC 360 receiver. The first one I bought broke within 3 weeks as it was not sending a signal to the rear speakers. It was replaced with another one which I received 9/22/2011. That one was fine for the first 10 months and then I started having minor issues. It started by again not outputting sound but I would still get a video signal. Then finally, less than a month before the warranty ran out it quit outputting any signal whatsoever.

Onkyo has the worst service system I have ever heard of. They make you bring it to an authorized repair shop, in my case "Jersey Jim Towers T.V./Electronics". The place has like 7 negative reviews and and they are about to get another one from me. It's been there since 9/8/2012 and I just got off the phone with them. They said they are waiting on parts that won't be here until 10/15. Funny because that arrival date keeps getting pushed back everytime I call. On top of that, the lady told me that I need to be careful because the receivers they ship usually have a 80% CASUALTY rating when they ship them back. Sounds like packaging might be an issue?

Anyway, I'm glad I don't have my receiver during football season, which is pretty much the only time I really watch TV. Expensive lesson but I now I know to scratch Onkyo off my OK to buy list.
Enyar is offline  
Reply Receivers, Amps, and Processors

User Tag List

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page


Forum Jump: 

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off