This is NOT my week. I have just had my second Anthem P5 go on the fritz. I contacted Anthem and they say they aren't in warranty that I have to bring them in for repairs. Last time my P2 had this issue they sent me the part and I did it myself. I honestly don't want to have to carry 2 120 pound amps down 3 flights of stairs just to have a part replaced that I did myself last time. I'm going to try again to convince them to just let me buy the part and do it myself just like I did with my P2. I'm upset enough about having all 3 of my amps have the same issue but having them try and get me to bring it to a repair center for something I am able to replace myself in less time that it would take just to bring it down to the car is an unpleasant option. If they said I had to bring them in and they would repair them free - I could understand it but since they want me to pay for the parts anyways, why the heck should I have to break my back hauling these anvil's into a repair center I'm just as qualified to do myself.
I loved these amps when I got them but now that I see the repair issues all these Anthems have in common, I'm starting to wish I had bought another brand.
I repair servers, printers, workstations, laptops on a regular basis. I had to solder in new capacitors on my TV when it died, I'm not sure why they are acting as if this is some sort of brain surgery. I sure as hell wouldn't expect a client of mine to disconnect their server and haul it down to my office to repair it. I guess if they had offered to send a repair person even though I'd have to pay for it I wouldn't be so irritated.