I apologize in advance if the answer is here somewhere. I really have tried to search first, coming up empty. I have an AVR3311CI. It's on a wired internet connection and I know that works (internet radio works and I can control the device from my iOS app). Pandora USED TO work, of course, and I am excited for the fix which was finally released. My problem is, (I think), that it's been so long since I updated the firmware (2011 or 2012 was the last time) that it is just not updating. It does prompt me for new firmware when I power on (every time for the last many years), but, until now - when I REALLY want the Pandora fix, I have been "afraid" to update for fear of some problem and the subsequent family fury!
So ... I can't seem to update over the air. Is this expected? Did something change in some other firmware version from a few years ago (that I skipped) which is now keeping me from subsequent OTA upgrades? Is there Is there some way to download the latest firmware to a thumb drive or something? The denon site wasn't terribly useful. Or, is there some OTA trick I need to know? I've tried "update" from within the menu too (not just the power-up prompt) to no avail. Many thanks!!