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post #1 of 3 Old 12-30-2012, 09:17 PM - Thread Starter
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So last night watching blu ray. My receiver just shut off. And then goes into standby mode. After unplugging the ac cord for several minutes. And plugging it back in. And powering it back on the power button isn't highlighted, but the light comes on for the knob and the display screen for a few second. Then goes back to standby mode.Their are no error message on the display. And trying the factory reset doesn't work. The main problem is I or my friend doesn't have the receipt. So I won't be able to use the warranty exchange. I have called harman already, but no solution for my problem. They said I can take it to an authorized dealer for repairs. But if somebody has an idea to help me. I would rather go that route and save me some money. If anyone has any idea please help me out. I've only had this receiver for a few months.
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post #2 of 3 Old 12-30-2012, 11:33 PM
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More often then not when this happens, there's a loose strand of speaker wire from one speaker post touching another speaker post which results in the AVR shutting down at either higher volumes or during louder passages in the movie. Visually check every speaker post on the back panel of the AVR to ensure there are no loose strands. If this is not the cause, then disconnect all sources from the AVR and try to power back on again. If still no joy, the unit will likely need to be repaired. You may want to have your friend contact the vendor who sold him the unit as they may be able to supply a duplicate receipt.

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post #3 of 3 Old 12-31-2012, 12:19 AM - Thread Starter
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I am using banana plugs. And have actually redid them. Just to make sure it's something I tried. But as for the receipt, he said they can't do anything for him. Cause it was his responsibility to keep the receipt safe. When I ordered the receiver through him. It was shipped to his house. And he kept the receipt cause he he had ordered multiple things. So this was an error on his part. But that's another story I don't want to get into.
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