Denon 1913 Favorites Issues - AVS Forum | Home Theater Discussions And Reviews
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Old 12-31-2012, 05:24 PM - Thread Starter
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My wife bought me an 1913 for Christmas and I finally got it setup 3 days ago. Been great till today. I had everything setup on via the Option button on my Favorites Memory (under NETWORK). Today I come home and I click FAVORITES and the program hangs and locks up. It just sits there. I cannot scroll to anything else. I eventually have to hit another source to "get out" of the locked screen.

All firmware has been updated after install. I have also performed a reset. Problem persists.

Thought I would try here before calling Tech Support.

Thanks.

AP
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Old 12-31-2012, 05:28 PM
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Welcome to AVS Forum. smile.gif

Try unplugging the AVR for a few minutes.

Also note there is a dedicated thread for Denon AVR-XX13 owners linked in my sig. Review posts #3-6 in that thread for more helpful information.

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"JD" - Call 585-645-1006 or email jd@avscience.com for AVR selection and pricing discussion 8am - 8pm EST daily (incl Sat/Sun)
AV Science - Dealer for Denon, Marantz, Yamaha, Onkyo, Def Tech, Atl Tech, SVS, Oppo

Think you have a defective AVR? Owner's manual - Factory reset 4-5 times in a row.
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Old 12-31-2012, 05:40 PM - Thread Starter
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Thank you. It would make since to post there in that thread. Duh!

I tried unplugging as you suggested to no avail. Still an issue.

I will re-post in the other thread.

Thx
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Old 01-01-2013, 03:08 AM
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Right ... as other owners can chime in with their own experience that may help resolve your issue. smile.gif

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"JD" - Call 585-645-1006 or email jd@avscience.com for AVR selection and pricing discussion 8am - 8pm EST daily (incl Sat/Sun)
AV Science - Dealer for Denon, Marantz, Yamaha, Onkyo, Def Tech, Atl Tech, SVS, Oppo

Think you have a defective AVR? Owner's manual - Factory reset 4-5 times in a row.
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