In all fairness, some did have success with the written emo pdf. In fact, it is possible most did, since not everyone responds on forums with the voracity of some of us. We may never know.
No emails were sent out. If you did not check the site you would not be aware of the 'fix'. Maybe emails to the masses are still pending. Then again, maybe I am giving them too much credit.
Keith also inferred that this is not a software company in response to concerns about how the update was presented. Kind of lame, with all deference to Keith who typically is helpful with assorted issues.
My first emo purchase was a used Emotive XPA-5 amp on Audiogon last year, that I am very happy with. For that matter I am pleased with the UMC-200. The fact is they have been around a while now, and have developed some fine products. But it appears they take customer feedback even on their own forum with a grain of salt, or not at all.
Samsung PN51F8500, Emotiva MC-700, Outlaw Audio 5000, Xbox One S, Dali Ikon 6, Vokal 2, OnWall, Outlalw LMF-EX, Furman Elite pf15i.