2013 4K Harman Kardon AVR 2700 & 3700 receivers - Page 34 - AVS Forum | Home Theater Discussions And Reviews
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post #991 of 1018 Old 09-14-2016, 01:52 PM
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Quote:
Originally Posted by papatoony2 View Post
Question: What's the difference between Logic 7 Movie and Dolby PL II? My AVR 1700 plays almost all sources in Logic 7 Movie mode (I don't think I've EVER seen it decode anything in DPLII) while the AVR 2700 played those exact same sources using DPLII (and I couldn't even figure out how to get it to switch to Logic 7 Movie). I'm assuming Logic 7 is better? Why would the two nearly identical receivers choose different modes when fed the exact same sources? And is there a way to get the 2700 to switch to Logic 7 Movie? I don't see it as an option. Very strange.

I returned my defective 2700 to Newegg & am waiting on a replacement, but if my 1700 is playing sources better than the 2700 can, then I think I'll just give up on the 2700 altogether. Any input is appreciated. God knows I won't get any help from HK directly (I take back what I said before about them having good customer service--I now see what y'all were talking about. Useless.)
For the 1700/2700/3700 Logic 7 is only available if the input source is a stereo analog or digital PCM, higher-end stepup HK AVRs used TI DSPs which had enough resources to do Logic 7 for any incoming digital stream including 7.1 DTS Matser Audio. Logic 7 was developed by Lexicon (part of Harman Luxury) and Dr.Greisinger, I still use a HK 7550HD in 1 of my HT theater systems and it is truly incredible. Also Logic 7 was ported over and used in certain HK OE automotive applications for Toyota/Lexus.

Just my $0.02..
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post #992 of 1018 Old 09-15-2016, 10:42 AM
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Hi everyone. As my current 1700 seems to have quit playing all audio outside of the subwoofer I'm looking into other options. By the sounds of things a lot of people are also not have with it's bigger brother, the 2700. Any feedback or things I should look out for as I start looking into a replacement unit?
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post #993 of 1018 Old 09-15-2016, 11:00 AM
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I have a question, I own a Samsung 4K TV JS8500 and I have a Bose Surround Sound System with 2 front speakers, 2 back speakers, a speaker directly under TV and a Subwoofer. I have an old ONKYO TX NR525 receiver. I plug all my speaker wires into that receiver and have an HDMI cable from the receiver to my Samsunng One Connect Box. I also have an HDMI cable going from my Cable Box to my Samsung One Connect Box. I always see people saying that you need a certain receiver with 2.2 or something to let the 4K passthrough. Do I need to get a new 4K receiver even though I am able to get a picture on my TV and be able to hear the surround sound still via my surround sound system. It allows me to play Surround sound through PCM or DTS: Neo 2.5 on my TV. Thanks
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post #994 of 1018 Old 09-15-2016, 04:14 PM
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Hi everyone. As my current 1700 seems to have quit playing all audio outside of the subwoofer I'm looking into other options. By the sounds of things a lot of people are also not have with it's bigger brother, the 2700. Any feedback or things I should look out for as I start looking into a replacement unit?
Well, HK has the 2700 refurbished for 200 shipped. I'm hoping since it's a refurbished model whatever normally happens to them will have already been fixed and serve me well for a few years.

I'm many pages back so far in this thread and still reading. If anyone has any guidance, information, or known issues with the 2700 please share! I guess I'll still take my 1700 in for a diagnosis. Perhaps it will be a cheap capacitor or something? Sure is going to be tough to go weeks without my AVR.
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post #995 of 1018 Old 09-22-2016, 08:59 AM
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Well I'm probably talking into a void at this point, but I got my replacement AVR2700 yesterday and all of my issues with my last unit are fixed except for one: When I feed my PS4 through the AVR (which I have to do in order to get PCM), it degrades the picture/color for some unknown reason causing annoying gradients to appear in the sky every time I move the camera. This does not occur when I hook it directly to the TV or through my AVR1700, so I can't figure out why the 2700 is doing this. I made a short video of the problem if anyone could look at it & give me any insight (make sure you watch it in full-screen and in 720p so that the issue is apparent):


I've played with every setting in the AVR, PS4 and TV and cannot get it to go away. Could this be some sort of HDMI cable issue? I'm really at a loss and hate to return yet another receiver to Newegg, especially when this one is so close to being a working unit. I just need to get this one issue ironed out and I'm good.
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post #996 of 1018 Old 09-22-2016, 09:18 AM
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Have you tried another input and cable?
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post #997 of 1018 Old 09-22-2016, 12:34 PM
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Have you tried another input and cable?
I tried a couple different inputs, but I don't have any other cables. These are the same cables that carry the signal flawlessly from the PS4 to the TV directly though, and also have no such problem when hooked to my AVR1700. Does the 2700 have different video processing than the 1700 or something?
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post #998 of 1018 Old 09-22-2016, 12:39 PM
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For the 1700/2700/3700 Logic 7 is only available if the input source is a stereo analog or digital PCM, higher-end stepup HK AVRs used TI DSPs which had enough resources to do Logic 7 for any incoming digital stream including 7.1 DTS Matser Audio. Logic 7 was developed by Lexicon (part of Harman Luxury) and Dr.Greisinger, I still use a HK 7550HD in 1 of my HT theater systems and it is truly incredible. Also Logic 7 was ported over and used in certain HK OE automotive applications for Toyota/Lexus.
Thanks for the info. I'm still confused though why the 1700 is able to play certain sources using Logic 7, and then when I play those exact same sources though the 2700 I get PLII instead. I can't even get the 2700 to play music using Logic 7 Music--it's constantly reverting back to Logic 7 Movie for some reason. And like I said, I don't think I've EVER seen my 1700 use PLII.
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post #999 of 1018 Old 09-22-2016, 12:43 PM
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Originally Posted by papatoony2 View Post
I tried a couple different inputs, but I don't have any other cables. These are the same cables that carry the signal flawlessly from the PS4 to the TV directly though, and also have no such problem when hooked to my AVR1700. Does the 2700 have different video processing than the 1700 or something?

I don't know about processing differences, I have found different devices behave differently with cables. HDMI is an odd duck.

Do you have another device connected via HDMI? can you swap cables?

Whenever I have issues and HDMI is involved, I switch cables first. Alternatively you can try changing the boot order & pull/reinsert the cable to force a new handshake.

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post #1000 of 1018 Old 09-23-2016, 07:42 PM
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Well my second AVR 2700 is on its way back to Newegg now. Last night the front panel display & volume light began flashing on and off every 10 seconds or so for no apparent reason. Talk about annoying. The only way I could get it to stop was to unplug it, and then it wouldn't restart using the remote nor the power button on the unit. What a POS. Another totally bizarre thing: The AVR would react and even switch inputs whenever I'd press the 'PS' button on my PS4 controller. WTF? I'm done trying to figure out this mess. What an epic waste of my time.

Here's some footage of last night's issue:


Last edited by papatoony2; 09-24-2016 at 08:26 PM.
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post #1001 of 1018 Old 09-29-2016, 03:52 AM
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My HK 2700 Refurbished unit came a few days ago. It worked great for about a day or two then lost all audio. I simply fell asleep with things on, shut everything down for the evening, and when I went to use it the following day there was no audio. I tried multiple times to unplug it with no luck so finally did a hard reset which resolved the problem. Unfortunately the problem came back later that day where no hard reset would resolve. It looks like it will be going back shortly, I was just really hoping HK would have worked out these problems on the refurbished units by now.

Does anyone have any suggestions or recommendations?
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post #1002 of 1018 Old 09-30-2016, 12:21 PM
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Originally Posted by papatoony2 View Post
Well my second AVR 2700 is on its way back to Newegg now. Last night the front panel display & volume light began flashing on and off every 10 seconds or so for no apparent reason. Talk about annoying. The only way I could get it to stop was to unplug it, and then it wouldn't restart using the remote nor the power button on the unit. What a POS. Another totally bizarre thing: The AVR would react and even switch inputs whenever I'd press the 'PS' button on my PS4 controller. WTF? I'm done trying to figure out this mess. What an epic waste of my time.

Here's some footage of last night's issue:

https://youtu.be/P4Yx1ZR2wo0
I agree they are a piece of crap, I replaced mine with a Sony STR-ZA1000ES which I purchased at 30% discount. Love it, doesn't have any bells and whistles, but the sound is excellent.
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post #1003 of 1018 Old 10-31-2016, 10:11 PM
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Originally Posted by M Code View Post
For the 1700/2700/3700 Logic 7 is only available if the input source is a stereo analog or digital PCM, higher-end stepup HK AVRs used TI DSPs which had enough resources to do Logic 7 for any incoming digital stream including 7.1 DTS Matser Audio. Logic 7 was developed by Lexicon (part of Harman Luxury) and Dr.Greisinger, I still use a HK 7550HD in 1 of my HT theater systems and it is truly incredible. Also Logic 7 was ported over and used in certain HK OE automotive applications for Toyota/Lexus.

Just my $0.02..

So I'm still rocking my AVR 3600 in a separate room basically in 2 channel standalone system. Is there any way to get this thing to play in logic 7 connected to my ipod/iPhone or the bridge? All I can get it to do is 2 channel stereo??? Would the 3700 be able to do this with a direct connection to my iPhone - not over airplay? I really loved the sound of logic 7 when I was using this as my main 5.1 receiver.

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post #1004 of 1018 Old 11-05-2016, 01:37 PM
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I agree they are a piece of crap, I replaced mine with a Sony STR-ZA1000ES which I purchased at 30% discount. Love it, doesn't have any bells and whistles, but the sound is excellent.
I'd have to agree. The 2700/3700 just don't cut the mustard! IMO, the last really good models are the 2600/3600 but they only have 4 HDMI inputs.

I replaced my 3700 with an Onkyo NR757 and haven't regretted it at all. Damned shame too as I've always loved the HK AVRs and receivers.

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post #1005 of 1018 Old 11-14-2016, 05:55 AM
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This just in:

Samsung Acquiring Harman For $8B

http://www.twice.com/news/industry/s...arman-8b/63510

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post #1006 of 1018 Old 02-22-2017, 04:19 PM
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SIAP, I didn't see it.

I just got a 3700 and have two subs connected via the 2 separate rear subwoofer connections. EZQ setup only tests subwoofer 1. Is there something I have to enable for the 2nd sub output?
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post #1007 of 1018 Old 02-28-2017, 11:07 AM
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Hi!

I need a Harman Kardon AVR370 software away and can not find it anywhere. There is a fault, there is no sound all the time being, the new firmware will not go up, there are up to S9267.617.0 older and want a try, because it can be a DSP chip that is the problem. If we had it to someone I appreciate it.
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post #1008 of 1018 Old 02-28-2017, 12:21 PM
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Hi!

I need a Harman Kardon AVR370 software away and can not find it anywhere. There is a fault, there is no sound all the time being, the new firmware will not go up, there are up to S9267.617.0 older and want a try, because it can be a DSP chip that is the problem. If we had it to someone I appreciate it.

Have U contacted Harman Europe?

Just my $0.02...
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post #1009 of 1018 Old 02-28-2017, 10:48 PM
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Have U contacted Harman Europe?

Just my $0.02...
Hello!

Yes, I have visited the Harman support, but I was told that there is no more recent than the current software upgrade is required. But would I need an older software because the DSP is not available even after a reset, because its warranty has expired I was told to take her to the nearest service center. But before I do that I would do if a software exchange if the issue is resolved.
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post #1010 of 1018 Old 03-21-2017, 05:05 AM
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Well, since my massive Onkyo died it's early HDMI-board death and the back-up 2 year old Marantz Slim Line has started to develop varies glitches, I was shopping for a receiver,....AGAIN.
Figuring that none of these things are reliable, no matter how much one spends, I thought I would try and reduce the initial outlay and to throw the dice on a ARV2700. Worse scenario, I could send it back.
And I'm glad I did, I LUV this thing!
Luv the easy set-up and the on-screen color graphics.
Luv the smaller size and lite weight(I'm saving the Onkyo in case I ever buy a boat).
And absolutely luv the open, dynamic and visceral sound!
Although the first receiver I ever bought was a Sansui, circa 1970, the first Digital Sound Processor I remember were the Pioneers I had in the '90's.. And then, like today, there is always one DSP that sounded so much better than the others that one wonders why they need to include another couple of dozen. On the Marantz, it's Neo 6 Cin. and w/ this HK, it's, of course the Logic 7.
All I can say is WOW, best 2-channel DSP I have ever had the pleasure to use. Given lively enough 2-channel material, one would swear they are listening to discreet playback!
I don't have much in Dolby Digital, but playing the PS3 in 5.1 and the tone controls off is the best sounding system I have ever had.
But, the AVR2700 didn't arrive perfect, no output from the LFE. But since my mains are floor-standers, I just run them full-range and connected the subs via the speaker-level inputs. Whether or not I send it back for another over this, I'm not sure at the moment. Maybe give it another week or two to see if anything else breaks. In that pursuit, I'm not going to do anything w/ it other than play material thru it, no Ethernet, no Airplay and no firmware updating.
I would strongly urge folks to not give up on the AVR2700/3700's and give them a try.
So far, it's the best $200 I have ever spent on this decades old obsession of mine.

Last edited by motomech; 03-21-2017 at 05:13 AM.
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post #1011 of 1018 Old 03-21-2017, 06:49 AM
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For $200 it's definately worth a shot. I think they were about 3-3.5x that when they first were released. I feel the reliability questions at that price point definately come into play. You also are talking up a receiver that has a malfunction right out the box that would require most to send it back - no sub out.

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post #1012 of 1018 Old 05-06-2017, 09:51 AM
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For $200 it's definately worth a shot. I think they were about 3-3.5x that when they first were released. I feel the reliability questions at that price point definately come into play. You also are talking up a receiver that has a malfunction right out the box that would require most to send it back - no sub out.
What do you mean no sub out ?

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post #1013 of 1018 Old 05-06-2017, 03:15 PM
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I am still using a 7550HD on 1 of my HT systems..
Other than replacing the small fan for the video board it has been running fine, plus we installed the HDMI 1.4 upgrade. I really like the sonic performance of Logic 7 since it can be layered over DTS Master Audio..

IMHO..
The 7550HD was the last great HK AVR...
Plus its Room EQ system developed by Dr.Toole is incredible..

Just my $0.02...
I gotta ask you...Without making this a story (lol) I went from an AVR 1700 with the BCO issue that led me to a swap from HK in an AVR 1710.

4 years later protection issues rendered it almost useless. Only because I'm a troubleshooting guru of psychoholic proportions I managed to bypass the protection to get it to work. When the amber flashing began...I pulled the plug until the amber turned solid...Then hit the buttons to factory reset it which work! You could also hit the power button and hold it until you plugged the cord back into a wall.

I loved the sound so much that I was willing to plug in the 1710 to a dedicated power conditioner with a long enough cord just to be able to perform the factory reset again and again because once you turned off the 1710...in a matter of hours it would flash the amber light once again... I never plugged in wires or connectors inappropriately and well...I got lucky.

I called Harman and 4 years out of warranty this amazing guy Rommel with a great personality listened diligently to my ridiculous story and granted me a one time courtesy replacement!

This returned 1710 sounds better than my old one. In the interim I bought a TSR-7810 at A4L that seems to be defective or the 1710 just sounds that good that it renders the Yammy useless.

My question is how is this possible?
The guts within the 1710 appear different. Do you know how the 1710 sounds so good?

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post #1014 of 1018 Old 05-09-2017, 02:04 PM
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Originally Posted by motomech View Post
Well, since my massive Onkyo died it's early HDMI-board death and the back-up 2 year old Marantz Slim Line has started to develop varies glitches, I was shopping for a receiver,....AGAIN.
Figuring that none of these things are reliable, no matter how much one spends, I thought I would try and reduce the initial outlay and to throw the dice on a ARV2700. Worse scenario, I could send it back.
And I'm glad I did, I LUV this thing!
Luv the easy set-up and the on-screen color graphics.
Luv the smaller size and lite weight(I'm saving the Onkyo in case I ever buy a boat).
And absolutely luv the open, dynamic and visceral sound!
Although the first receiver I ever bought was a Sansui, circa 1970, the first Digital Sound Processor I remember were the Pioneers I had in the '90's.. And then, like today, there is always one DSP that sounded so much better than the others that one wonders why they need to include another couple of dozen. On the Marantz, it's Neo 6 Cin. and w/ this HK, it's, of course the Logic 7.
All I can say is WOW, best 2-channel DSP I have ever had the pleasure to use. Given lively enough 2-channel material, one would swear they are listening to discreet playback!
I don't have much in Dolby Digital, but playing the PS3 in 5.1 and the tone controls off is the best sounding system I have ever had.
But, the AVR2700 didn't arrive perfect, no output from the LFE. But since my mains are floor-standers, I just run them full-range and connected the subs via the speaker-level inputs. Whether or not I send it back for another over this, I'm not sure at the moment. Maybe give it another week or two to see if anything else breaks. In that pursuit, I'm not going to do anything w/ it other than play material thru it, no Ethernet, no Airplay and no firmware updating.
I would strongly urge folks to not give up on the AVR2700/3700's and give them a try.
So far, it's the best $200 I have ever spent on this decades old obsession of mine.


This would be a deal breaker for me

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post #1015 of 1018 Old 08-10-2017, 05:32 AM
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Harman Kardon AVR 2700 Sound Goes off and more

Ok, I bought this as a factory refurbished unit from the manufacturer about 6 months ago and have not set it up. I finally set it up yesterday and everything seems to work once I figured out how to get everything going. However I have two odd problems.

1 After you watch TV for a while the sound goes off and you have to either push the button for the source again or change the source and go back. Then the sound is back. Its like the sound goes to sleep. I am running all HDMI and so far have only run it on my cox contour dvr box. It seems like it is some type of time out setting. Its not going to sleep mode or standby and the front of the receiver does not show any messages, Just simply have picture and no sound.

2 My remote has a button to turn off power to all devices. When I push it my TV goes off and the Receiver goes to "Sleep Mode". Thats great but when I hit power to turn everything back on the TV comes on but the receiver does not. I have to use the receivers remote or the button on the front of the receiver to wake it up. Quite annoying. If this was an older dvr I would use a different code for the remote but this one just has you chose a manufacturer in the settings and it does the rest. Is this a normal problem? Is there a better way to do this?

Any help would be appreciated.
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post #1016 of 1018 Old 08-10-2017, 10:31 AM
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Tried to post this as its own question but I guess it has to be approved and I have waited all day so far for that to happen so putting it here.

Ok, I bought this as a factory refurbished 2700 unit from the manufacturer about 6 months ago and have not set it up. I finally set it up yesterday and everything seems to work once I figured out how to get everything going. However I have two odd problems.

1 After you watch TV for a while the sound goes off and you have to either push the button for the source again or change the source and go back. Then the sound is back. Its like the sound goes to sleep. I am running all HDMI and so far have only run it on my cox contour dvr box. It seems like it is some type of time out setting. Its not going to sleep mode or standby and the front of the receiver does not show any messages, Just simply have picture and no sound.

2 My remote has a button to turn off power to all devices. When I push it my TV goes off and the Receiver goes to "Sleep Mode". Thats great but when I hit power to turn everything back on the TV comes on but the receiver does not. I have to use the receivers remote or the button on the front of the receiver to wake it up. Quite annoying. If this was an older dvr I would use a different code for the remote but this one just has you chose a manufacturer in the settings and it does the rest. Is this a normal problem? Is there a better way to do this?

Any help would be appreciated.
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post #1017 of 1018 Old 08-10-2017, 11:54 AM
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Originally Posted by Benchwarmers6 View Post
Tried to post this as its own question but I guess it has to be approved and I have waited all day so far for that to happen so putting it here.

Ok, I bought this as a factory refurbished 2700 unit from the manufacturer about 6 months ago and have not set it up. I finally set it up yesterday and everything seems to work once I figured out how to get everything going. However I have two odd problems.

1 After you watch TV for a while the sound goes off and you have to either push the button for the source again or change the source and go back. Then the sound is back. Its like the sound goes to sleep. I am running all HDMI and so far have only run it on my cox contour dvr box. It seems like it is some type of time out setting. Its not going to sleep mode or standby and the front of the receiver does not show any messages, Just simply have picture and no sound.

2 My remote has a button to turn off power to all devices. When I push it my TV goes off and the Receiver goes to "Sleep Mode". Thats great but when I hit power to turn everything back on the TV comes on but the receiver does not. I have to use the receivers remote or the button on the front of the receiver to wake it up. Quite annoying. If this was an older dvr I would use a different code for the remote but this one just has you chose a manufacturer in the settings and it does the rest. Is this a normal problem? Is there a better way to do this?

Any help would be appreciated.
Hmmm..
I would recommend U do a Processor RESET, then set it up again...

Just my $0.02..
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post #1018 of 1018 Old 08-11-2017, 05:15 AM
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To follow up. I did not do the reset last night but I did play with the remote codes on the new remote and found that ALL of the harman codes just about turn the device off but I finally found one that turns it back on as well so that problem is resolved. I also replaced the HDMI cables from the DVR to stereo and from the stereo to the TV with a much better quality cable and last night the sound did not go out once. Very odd. Are HDMI cables that flakey? I have had these in place for a couple of years and they were not the highest dollar cable but not the cheapest either. The ones now are as big and thick as old monitor cables.
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