Whenever I turn on my system, I get about 2 seconds of video pop up on my projector screen, then the screen goes black. If there was audio playing, it still plays. Sometimes switching to a different input and switching back fixes this (or if it isn't happening, it can cause the problem), but usually it just goes black again. Usually, after a handful of tries, the picture stays on. Turning the receiver off and back on has mixed results as well. This happens with both my HTPC (HDMI 1) and my Xbox 360 (HDMI 2).
It seems to me that the problem is likely somewhere in the receiver, but I am also using an Acer H5360 (720p) to display the output from the receiver. If any more information is needed, let me know. I would greatly appreciate any help.
I will try this tomorrow after work and post how it goes. However, the problem seems to happen on and off. It could be two or three days of use without seeing the problem. I'll make sure to turn everything on and off a few times to simulate a few days of usage.
Seems to work best if I turn on the source and TV first, then the receiver. (But the 473 also has HDMI standby pass-through so that might not matter to the 373.)
Before I had my 373 I just had my BD player connected directly to my TV, and I never had that problem, so I'm almost certain that the receiver is the issue.
I've found a lot of complaints online about HDMI handshake problems with Yamaha receivers, so obviously we aren't alone. This is the first Yamaha receiver I've owned, and will no doubt be the last. I'm just glad I got it as an "open box" buy and didn't pay full price.
I'm also having this issue. What do you do when it happen? I do a factory reset everytime and it fix the problem.
I'll send an email to Yamaha and see what will happen. I think it still under warranty and I'll say its defective.
I switch from HDMI 1 to HDMI 2, then repeat until thevideo coming from HDMI 1 stays on. I would say I have this issue maybe sixty percent of the times I turn my receiver on.
If you still have your invoice, the receiver is under warranty for 2 years. It might be possible to send it for repair. Or, they might send you a new one.
I put a dvd into my PC (I ended up hooking it up to my receiver) and the screen went black. Had sound, no image. Tried it on my 360, screen immediately went black. Tried a different DVD, same thing. So it seems any media is causing the issue. I really wish there was a firmware update I could download but it seems they didn't release any for the 373. I bought it under 2 years ago, open box from Best Buy. I'll see if I still have the receipt.
I had this same exact issue: I would see the correct picture for about second on power up, then the picture would go away. For the Blu-Ray HDMI1 input selected on the receiver, I would see a solid purple screen and a black screen for the rest of the inputs. Sometimes switching inputs fixed the issue, sometimes power cycling the receiver would fix it, but it was getting very annoying.
I tried a Factory Reset and it did not change anything - still no picture. (reset instructions, btw)
I turned off the power strip feeding the receiver and all its HDMI inputs. This fixed the issue and picture was working. However, after a power cycling the receiver with the power button, the picture wasn't working again.
Since pulling all power seemed to fix the issue once, I tried unplugging power to each HDMI source and the receiver in various combinations, but nothing worked: the Blu-Ray picture was still purple, and black for the rest.
At this point, power cycling the Blu-Ray player and the receiver would yield a purple screen maybe 9 times in 10.
I believe I solved my issue by turning off HDMI Control (HDMI-CEC) on my Blu-Ray player, a Sony BDP-S5100. I had the Blu-Ray player plugged into HDMI1 on my Yamaha RX-V375 (I think the 375 is almost identical to the 373). I think the source of the issue was that my TV (Samsung PN51F5300) does not not support HDMI-CEC. The Yamaha receiver already had HDMI Control disabled, and all the other HDMI devices appeared to have HDMI-CEC disabled or not supported.
I haven't had a chance to fully vet this possible solution, but I thought I'd share to see if something along these lines works for you.
(PS: First post!)
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