Denon avr1713.Help please! - AVS Forum
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post #1 of 8 Old 02-08-2013, 02:42 AM - Thread Starter
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Hi
Have just bought denon avr 1713.everythings set up ok ,but problem i have is with front usb port.When i plug in my iphone to play music there is no volume.what am I missing??
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post #2 of 8 Old 02-08-2013, 02:45 AM
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Welcome to AVS Forum! smile.gif

Volume is initially controlled by the USB device so raise the volume on your phone.

For more info on your new 1713, review posts #3-6 in the Denon AVR-XX13 Owner's thread linked in my sig and join us in that thread for more questions.

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post #3 of 8 Old 02-08-2013, 02:49 AM - Thread Starter
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The volume on my phone is up to max.still no sound through speakers??
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post #4 of 8 Old 02-08-2013, 02:57 AM
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Confirm audio is being output by connecting it to another device (eg. TV). If yes, then do a network reset ....

http://www.avsforum.com/t/1409431/the-official-denon-avr-xx13-model-owners-thread-faq/0_100#post_21995260

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Mon - Fri: 10am – 10pm EST (Sat/Sun too if you leave message)
Call for pricing on Denon, Marantz, Yamaha, Def Tech, Atlantic Tech, Parasound
** Think the AVR is defective?  Reset the microprocessor 4-5 times. 
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post #5 of 8 Old 02-08-2013, 02:57 AM - Thread Starter
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Could it be the front usb port is faulty.when i plug in phone or my sons ipod,it doesnt seem to connect,though it was before???
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post #6 of 8 Old 02-08-2013, 02:59 AM
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Yup. frown.gif Although try the reset before exchanging the unit.

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Mon - Fri: 10am – 10pm EST (Sat/Sun too if you leave message)
Call for pricing on Denon, Marantz, Yamaha, Def Tech, Atlantic Tech, Parasound
** Think the AVR is defective?  Reset the microprocessor 4-5 times. 
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post #7 of 8 Old 02-08-2013, 02:59 AM - Thread Starter
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Yes my tv,dvd player all connected and are fine
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post #8 of 8 Old 02-14-2013, 09:13 AM
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I have the 1713 for less than a week now, had an initial issue similar to you with my iPod (shuffle). Note that before this unit, I had the 1613 then exchanged for the 1713 because it went on sale (for $30 difference, why not). I had no problem with audio coming out of the front USP port in the 1613 at the first try.

For the 1713, I "messed" around with the button to make it work, after a couple minutes of no sound:
- on the remote, press SETUP (p.83 of Manual)
- select Restorer submenu
- select Mode 1 (High) (p. 86)

Then I heard the intended music, a happy camper now!

Hope this help!
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