AVR-3310CI suddenly has no LCD display - AVS Forum | Home Theater Discussions And Reviews
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post #1 of 9 Old 02-27-2013, 04:50 PM - Thread Starter
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Hi guys,

Been lurking here for a while, but decided to join to get some expert advice!

Has anybody else had the issue of the LCD display on their Denon AVR3310CI go blank? My Audio and Video still work.

Thanks,

Marc
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post #2 of 9 Old 02-27-2013, 06:23 PM
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This is normal if you are using PURE DIRECT mode.

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post #3 of 9 Old 02-27-2013, 06:29 PM - Thread Starter
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Quote:
Originally Posted by jdsmoothie View Post

This is normal if you are using PURE DIRECT mode.

How do I get out of pure direct mode?
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post #4 of 9 Old 02-27-2013, 06:32 PM
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Press the "STD" button on the back of the remote. If it's not in PURE DIRECT mode, then reset the microprocessor (p. 103 OM).
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** Think the AVR is defective?  Reset the microprocessor 5 times. 
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post #5 of 9 Old 02-27-2013, 06:33 PM - Thread Starter
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Quote:
Originally Posted by jdsmoothie View Post

Press the "STD" button on the back of the remote. If it's not in PURE DIRECT mode, then reset the microprocessor (p. 103 OM).

I don't have the OEM remote any more. Am I in trouble? Thanks!
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post #6 of 9 Old 02-27-2013, 06:36 PM
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Open the flip down door on the front of the receiver and push the STD button (top left)

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post #7 of 9 Old 02-27-2013, 06:44 PM - Thread Starter
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Thanks guys. I tried both with no luck. When I turn my unit on, the standby LED flashes green for a few seconds. Is this normal?
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post #8 of 9 Old 02-27-2013, 06:46 PM - Thread Starter
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When I do the microprocessor reset, the Display still stays black. No light at all.
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post #9 of 9 Old 02-27-2013, 06:55 PM
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Try unplugging the AVR for a few minutes and then power on doing the reset again. If still no LCD display lights, then you'll likely need to get it repaired, although you should still be able to control it using the Web Control feature (p. 82 OM) and a laptop.
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Daily - 8am to 8pm EST
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** Think the AVR is defective?  Reset the microprocessor 5 times. 
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