Volume problem on Marantz pm6004 - AVS Forum
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post #1 of 16 Old 02-28-2013, 09:55 AM - Thread Starter
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Hi Guys!

A week ago i bought the Marantz Pm6004 amp to pair it with my "Focal Chorus 726v" speakers. I got great detailed sound and i was very happy. This evening i tried to listen to the system at middle position on the volume control and the amp got at mute mode. I try it again with different cd's and different music and still got the same result.
The amp was not overheated, not even warm.

Thanks for any help!!
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post #2 of 16 Old 02-28-2013, 04:18 PM
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Check your speaker wiring does not have strands from one speaker post touching another speaker post.

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post #3 of 16 Old 03-01-2013, 12:12 AM - Thread Starter
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Thanks for your reply,

I've already tried that but still have the same problem.
when volume control is at the middle position, the sound seems as if it was at maximum position. However i havent tested my speakers with a different amp, in order to check the maximum that i can get from the speakers. I only tried them with the Denon Avr-1911 and there was no problem at any volume position.

Any help will apreciated!
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post #4 of 16 Old 03-01-2013, 01:46 AM
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The 6004 is only a 45W Amp while the 1911 is 90W.

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post #5 of 16 Old 03-01-2013, 02:09 AM - Thread Starter
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How does this affect my situation!
In this case is what i'm dealing with normal?
I'll only be able to use the amp at middle volume position?

Thanks
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post #6 of 16 Old 03-01-2013, 02:24 AM
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Simply indicating the 1911 is 2x more powerful than the 6004 and is less likely to shut down at lower volume levels. Try disconnecting all speakers and add them back one at a time to determine if there is a short in one of them that is causing the problem.

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post #7 of 16 Old 03-01-2013, 02:33 AM - Thread Starter
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Ok i'll try when i get home later!

Thanks again
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post #8 of 16 Old 03-01-2013, 07:06 AM - Thread Starter
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Nop!
I've tried connect one speaker each time but still have the same problem frown.gif
I live in Cyprus but i bought it from Greece so is impossible to go back for technical support.
Any other solution?
Thanks...
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post #9 of 16 Old 03-01-2013, 06:38 PM
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Still have the same problem how? Does it shut down with only one speaker? Is there sufficient clearance above the AVR?

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post #10 of 16 Old 03-02-2013, 12:12 AM - Thread Starter
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Firstly, I have connected the right speaker and the amp got at mute mode when I placed the volume control in the middle position! The same thing is happening when I connect the left speaker.
I separeated the amp from the avr 1911, the cd player and the turntable from the set but unfortunately I have the same result.
Is there anything else that I can do? Plese Help!

Thanks in advance.
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post #11 of 16 Old 03-02-2013, 03:18 AM
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Just to clarify ... by "mute mode" you mean to say the AVR is shutting down in protection mode, correct? It would seem that you'll either have to limit the volume on the 6004 so the unit does not shut down, or return it. frown.gif

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post #12 of 16 Old 03-02-2013, 03:43 AM - Thread Starter
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I'm telling that goes to the mute mode because each time the amp is shutting down, the mute lamp on the amp is flashing. Actually yes, it is shutting down in prodection mode. Unfortunately, it's impossible to return it because I bought it from another country.

So what do you mean by saying limit the volume? Can I do something from the settings or just keep the volume up to the middle position?
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post #13 of 16 Old 03-02-2013, 03:52 AM
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Yes, I understand it was purchased in Greece, rather simply giving you your possible options ... you were there once, perhaps you will return in the near future. Yes, I'm saying don't go above the "middle" volume position. The 6004 likely has a "Volume Limit" setting but that generally only goes down to -20db which is likely louder than what you're using now, yes?

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post #14 of 16 Old 03-02-2013, 04:29 AM - Thread Starter
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Actually don't know because there is no screen on the Pm6004. How can I see the volume on this unit?
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post #15 of 16 Old 01-20-2014, 11:46 AM
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This is an easy fix, you need to have big speakers or in my case double up with another set of speakers and problem solved,thank goodness as was about to throw a wobbly, now very pleased with it.

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post #16 of 16 Old 05-13-2014, 02:50 PM
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Hello

So have you managed to fix it? I am looking at another model from Marantz the PM6005 and i was wandering if it is a common problem of the series.

Thank you!
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