Help needed with ZONE 2 playback, Denon x4000
I'm trying to hook up a headphone amplifier to ZONE 2 for the use of someone hearing impaired who will be visiting. He will be watching only cable TV. I can't get any sound from ZONE 2 no matter what I have tried.
My source is a cable TV box with HDMI output to the x4000. It doesn't matter whether the cable box is outputting Dolby Digital or stereo, I still get no sound from ZONE 2. My ZONE 1 speakers are 5.2, and there is nothing connected to ZONE 3 or any of the rear panel outputs other than my ZONE 1 speakers.
I tried powering on ZONE 2 from the front panel and choosing CBL as the source--no sound.
I followed instructions for turning on ALL ZONE STEREO, and although those words now appear on the front panel of the AVR, I am still getting nothing through ZONE 2.
The headphone amp is definitely working--I tried it with another source and had no issues getting good sound.
AT&T U-Verse Northeast Ohio
Denon x4000, Carver m1.0t, Samsung LED TV, B&W 704 mains, two M&K subwoofers, Oppo 103, Roku 2, etc.
Headphone system: Sennheiser HD600, AKG K702, Hifiman HE-400i, Marantz HD-DAC1 (also used for music playback in the main system, Marantz CD5004, Denon DVD-3910