The 'Official' 2013 Denon "E Series" / "X Series" AVR Model Owner's Thread & FAQ - Page 273 - AVS Forum
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post #8161 of 8165 Old Today, 02:43 AM
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^^
Please refer to post 3 of this thread for lots of helpful troubleshooting information. The AVR switching to TV is because you have the HDMI-CEC on the TV (Anynet+, BraviaSync, VierraLink, etc.) set to ON to use the ARC feature. Turn that TV setting to OFF if not using it. See link below from post 3 for more information.

The 'Official' 2013 Denon "E Series" / "X Series" AVR Model Owner's Thread & FAQ

The amp shutting down in protection mode could be the result of a number of issues. See link below from post 3 for more information.

The 'Official' 2013 Denon "E Series" / "X Series" AVR Model Owner's Thread & FAQ

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post #8162 of 8165 Old Today, 03:06 AM
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Thanks for the quick reply. I should have mentioned that the receiver is an AVR-X4000.

The HDMI-CEC setting on the TV is off and always has been.

Section 11 c appears more likely, I've changed the Network IP control to 'Off in Standby' from 'Always On' to see if that makes a difference, if not I guess I might be needing a repaired/replacement HDMI board.

The amp has gone into protection mode even at very low volume, once it was at -60db. I have checked all the speaker cables, it was the first thing I did, but I'll check them more thoroughly to make sure there is no intermittent short.
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post #8163 of 8165 Old Today, 04:02 AM
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Quote:
Originally Posted by RichardP1 View Post
The amp has gone into protection mode even at very low volume, once it was at -60db. I have checked all the speaker cables, it was the first thing I did, but I'll check them more thoroughly to make sure there is no intermittent short.
My x4000 started to do that about six months after purchase; it's at Panurgy now for repairs. It would go into protection mode within a few minutes of turning it on; also, it had begun to make a loud POP through the speakers when I turned it off, instead of the usual CLICK.

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post #8164 of 8165 Old Today, 07:37 AM
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Quote:
Originally Posted by RichardP1 View Post
The amp has gone into protection mode even at very low volume, once it was at -60db. I have checked all the speaker cables, it was the first thing I did, but I'll check them more thoroughly to make sure there is no intermittent short.
Quote:
Originally Posted by pbarach View Post
My x4000 started to do that about six months after purchase; it's at Panurgy now for repairs. It would go into protection mode within a few minutes of turning it on; also, it had begun to make a loud POP through the speakers when I turned it off, instead of the usual CLICK.


As noted in the reported issues in Post 4 of this thread, the powering down issue has been noted by a few X4000 owners but generally presents within the first few weeks of use.

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post #8165 of 8165 Old Today, 02:59 PM
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JD: Called AMAZON, Denon tech report and spoke with you. All same response, soft reset, Multiprocessor reset. I did six of them! No love. I am shipping back to Amazon for replacement. Will miss the little sucker (AVR-X1000).

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