The 'Official' 2013 Denon "E Series" / "X Series" AVR Model Owner's Thread & FAQ - Page 273 - AVS Forum
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post #8161 of 8179 Old 07-10-2014, 02:43 AM
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^^
Please refer to post 3 of this thread for lots of helpful troubleshooting information. The AVR switching to TV is because you have the HDMI-CEC on the TV (Anynet+, BraviaSync, VierraLink, etc.) set to ON to use the ARC feature. Turn that TV setting to OFF if not using it. See link below from post 3 for more information.

The 'Official' 2013 Denon "E Series" / "X Series" AVR Model Owner's Thread & FAQ

The amp shutting down in protection mode could be the result of a number of issues. See link below from post 3 for more information.

The 'Official' 2013 Denon "E Series" / "X Series" AVR Model Owner's Thread & FAQ

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post #8162 of 8179 Old 07-10-2014, 03:06 AM
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Thanks for the quick reply. I should have mentioned that the receiver is an AVR-X4000.

The HDMI-CEC setting on the TV is off and always has been.

Section 11 c appears more likely, I've changed the Network IP control to 'Off in Standby' from 'Always On' to see if that makes a difference, if not I guess I might be needing a repaired/replacement HDMI board.

The amp has gone into protection mode even at very low volume, once it was at -60db. I have checked all the speaker cables, it was the first thing I did, but I'll check them more thoroughly to make sure there is no intermittent short.
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post #8163 of 8179 Old 07-10-2014, 04:02 AM
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Quote:
Originally Posted by RichardP1 View Post
The amp has gone into protection mode even at very low volume, once it was at -60db. I have checked all the speaker cables, it was the first thing I did, but I'll check them more thoroughly to make sure there is no intermittent short.
My x4000 started to do that about six months after purchase; it's at Panurgy now for repairs. It would go into protection mode within a few minutes of turning it on; also, it had begun to make a loud POP through the speakers when I turned it off, instead of the usual CLICK.

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post #8164 of 8179 Old 07-10-2014, 07:37 AM
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Quote:
Originally Posted by RichardP1 View Post
The amp has gone into protection mode even at very low volume, once it was at -60db. I have checked all the speaker cables, it was the first thing I did, but I'll check them more thoroughly to make sure there is no intermittent short.
Quote:
Originally Posted by pbarach View Post
My x4000 started to do that about six months after purchase; it's at Panurgy now for repairs. It would go into protection mode within a few minutes of turning it on; also, it had begun to make a loud POP through the speakers when I turned it off, instead of the usual CLICK.


As noted in the reported issues in Post 4 of this thread, the powering down issue has been noted by a few X4000 owners but generally presents within the first few weeks of use.

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post #8165 of 8179 Old 07-10-2014, 02:59 PM
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JD: Called AMAZON, Denon tech report and spoke with you. All same response, soft reset, Multiprocessor reset. I did six of them! No love. I am shipping back to Amazon for replacement. Will miss the little sucker (AVR-X1000).

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post #8166 of 8179 Old Yesterday, 01:14 AM
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The TV source is still being randomly selected, it happened this morning after about 15 minutes, even after changing the Network IP control to 'Off in Standby' from 'Always On' as suggested. Looks like the amp is faulty and should be returned, what a pain.

I guess I'll try the microprocessor reset as a last resort.
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post #8167 of 8179 Old Yesterday, 09:19 AM
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If you have the HDMI-CEC setting on the TV to OFF, you may also want to try setting HDMI Control on the AVR OFF as well.

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HDMI Control on the AVR is also off and always has been.
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post #8169 of 8179 Old Yesterday, 11:30 AM
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Then do the reset and if no joy, exchange it.

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post #8170 of 8179 Old Yesterday, 11:38 AM
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Quote:
Originally Posted by sdsalsero View Post
Has anyone ever measured the electricity usage for their AVR? My electrical bill has now climbed into the highest-use most-expensive category and so I've been going around with a meter, checking how much wattage everything uses. I was shocked to find that my X2000 uses 200W even when there's nothing playing. (The sleep mode uses almost nothing, at least.) I assume this high use is related to the amplifier design but can anyone confirm this observation?

Assuming this is an Class AB amplifier it's expected to be less efficient than an all-digital Class D. But does it use a lot of power even when there's no signal?
Has anyone else checked how much power their X series AVR is drawing?

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post #8171 of 8179 Old Yesterday, 12:47 PM
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On average these models shouldn't be drawing more than 90-110W. A 2012 (3313CI) owner posted with a Kill-O-Watt, his unit was drawing about 85W when ON (no source playing) and about 95W at full reference volume so I can't imagine the 2013 models would be much different.

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I am having an issue with my AVR-X2000. I went to watch a movie (Bluray player connected via HDMI) tonight and I was unable to get any sound. I tried a few other discs and I was able to get a TrueHD track to play if I cycled through the audio tracks on the BR player, even through it started on TrueHD. DTS-MA shows up as DTS on the receiver and it does not register as having an LFE track. It also produces no sound. Dolby Digital does not seem to work either as I get no sound for the previews before the movie starts.

This is all very strange because I use the system regularly and I know the setup was working well a week ago. I have not made any changes. It is also very strange because my AVR-1909 recently failed in a similar manner. I was never able to get any sound to come back out of that one. Is this a common issue with denons? Is there a fix?

Edit: I also tried setting my BR player to convert to PCM instead of bitstreaming. This actually made it work, after I switched it back to bitstreaming it failed to produce audio again. This is a workaround, but obviously not ideal. I am beginning to thing the receiver is bad.

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post #8173 of 8179 Old Yesterday, 09:14 PM
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Sounds more like the issue is with the Blu Ray player. Try testing with another BDP.

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So I was researching the 2014 denon models (x2100) but for $300 less I was thinking of getting the x2000. I'm planning on output to my new sony 40es projector for a few years so I won't need to connect my new AV receiver purchase to an UHD tv for a few years. I also don't need output to speakers in another room. I'll be running either 5.1 or 7.1 Martin logan speakers and it'll be primarily playing movies. I'll be connecting ps4, xbox 360, blu-ray.
Any considerations for not getting the 2014 model other than lack of bluetooth and having to buy an adapter for wifi, and of course I won't be "future proofing"?

JDSmoothie I sent you an email about pricing. thanks.

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I am also still experiencing problems with DD+ content with my AVR-X2000 after the update--similarly to Mr. Bowes. It sounds like digital artifacts in the form of "clicks" and "beeps". These artifacts can be noticeably heard in the front right channel and rear left channel. Can anyone else confirm this problem? It is very frustrating that this problem still remains unsolved. Any insight into this issue from anyone would be greatly appreciated.
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post #8176 of 8179 Old Today, 07:28 AM
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How to use Airplay with Android phone

In an effort to help a forum member resolve an issue with trying to stream Airplay from his Android phone, I finally joined the Airplay ranks, all be it only for a short time. For those of you who have not reviewed the Airplay information I have posted on page 1 in "post #3" of this thread, you can use the doubleTwist app (free) along with the doubleTwist add on MagicPlay app ($2.99). This works great with my Samsung GS3 and X4000.

**WARNING - keep in mind the source device (ie. Android phone) controls the initial AIRPLAY volume on the AVR which will be MAX VOLUME , so make sure to lower the volume before actually beginning to stream.

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post #8177 of 8179 Old Today, 07:42 AM
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Quote:
Originally Posted by bronxkid View Post
So I was researching the 2014 denon models (x2100) but for $300 less I was thinking of getting the x2000. I'm planning on output to my new sony 40es projector for a few years so I won't need to connect my new AV receiver purchase to an UHD tv for a few years. I also don't need output to speakers in another room. I'll be running either 5.1 or 7.1 Martin logan speakers and it'll be primarily playing movies. I'll be connecting ps4, xbox 360, blu-ray.
Any considerations for not getting the 2014 model other than lack of bluetooth and having to buy an adapter for wifi, and of course I won't be "future proofing"?

JDSmoothie I sent you an email about pricing. thanks.
Yup ... responded .... call me .... we're down to only 3 X2000's at clearance pricing.

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post #8178 of 8179 Old Today, 07:43 AM
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Quote:
Originally Posted by HMNavy View Post
I am also still experiencing problems with DD+ content with my AVR-X2000 after the update--similarly to Mr. Bowes. It sounds like digital artifacts in the form of "clicks" and "beeps". These artifacts can be noticeably heard in the front right channel and rear left channel. Can anyone else confirm this problem? It is very frustrating that this problem still remains unsolved. Any insight into this issue from anyone would be greatly appreciated.
Have you tried a soft and/or hard reset? Other X2000 owners have posted the firmware update resolved the Netflix DD+ issue.

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^^^

I have tried both and can confirm that the update did significantly improve the audio quality from the center channel. However, digital artifacts in the form of "chirps" and "beeps" remain primarily present in the front right channel and rear left. This problem existed before and after the firmware update. Can anyone else possibly test this and confirm?
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