Originally Posted by HMNavy
I am also still experiencing problems with DD+ content with my AVR-X2000 after the update--similarly to Mr. Bowes. It sounds like digital artifacts in the form of "clicks" and "beeps". These artifacts can be noticeably heard in the front right channel and rear left channel. Can anyone else confirm this problem? It is very frustrating that this problem still remains unsolved. Any insight into this issue from anyone would be greatly appreciated.
I recently purchased the AVR-X4000 and noticed this exact same issue! It's been driving me crazy since I only notice it on certain shows and scenes and half the time I'm wondering if I'm being paranoid and I'm just imagining it. Last night, I was watching an episode of The Following on netflix via chromecast and during one particular scene it was so loud and distracting that I actually got up and walked up close to each speaker to hear the sound more clearly. It did seem to be most prominent in the front right and left surround speakers, as you mentioned, but I'd want to check more sources before making a claim that it is only affecting those channels. It was very repeatable with the scene I was watching last night. I updated the firmware as soon as I installed the new AVR about 3 weeks ago, so it should be up to date.
Before reading your post, I was unsure of whether to suspect my speakers (which are also new), the AVR, or the audio stream itself. With your issue sounding nearly identical to mine, it seems like I can at least rule out the speaker part of the equation. In my case, I'd almost describe it as a "chirp" type of sound - high pitched and very digital/unnatural sounding, if that makes sense. It seems to occur during scenes where the dialogue is a bit louder.
I'm planning to check the following things over the next couple days using my "test scene" to try to isolate the issue:
1) Plug in a different speaker into the front right channel to rule out my new speakers definitively
2) Watch using another source to see if the chromecast is the issue (will probably use my PC for this)
3) My PS3 is currently out of commission for the YLOD - if I can resurrect it a second time, I'll try using the PS3 to decode the audio to PCM, which would show whether it is an issue with the Denon's dolby decoder
I'll report back with my findings after I've checked a few things, and if it looks like Denon is the culprit, I'll be sure to contact their support and let them know that I'm also seeing this issue.
HMNavy, were you also using netflix when you noticed the issue? Are there any particular movies/shows you could point me to that you've found which highlight the issue?