The 'Official' 2013 Denon "E Series" / "X Series" AVR Model Owner's Thread & FAQ - Page 386 - AVS Forum | Home Theater Discussions And Reviews
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post #11551 of 11556 Old Today, 06:45 AM
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Originally Posted by stump24 View Post
Hello first off I want to compliment you on all your help that you have provided on the forum. I was wondering if you wouldn’t mind reading over my problem and see what you think? I have a 1912 that has been trouble free for about 3 years. Now to my problem I have lost video output. My set up goes like this. Directv receiver>1912 via hdmi>1912 via hdmi to Samsung plasma. I have bypassed the 1912 and went directly to the TV and I have video/audio. I swapped the HDMI cables and problem stayed as long as the 1912 is hooked up. I have tried multiple soft resets and microprocessor resets. Before I did the processor reset the only weird thing about the audio was that it was much quieter than before. After the reset the sub sounded better and the surround was louder. I have a 4 year old and 2 year old that are very curious that seem to push every button they can find. Is it possible just the hdmi out is damanged? I also tried a different input on the receiver and it was the same. Do you have any suggestions? Thanks in advance for any possible help!!
1. A microprocessor reset will restore the unit to factory default to include wiping out the Audyssey settings, so you'll have to run Audyssey again using the included mic.
2. If this issue only involves the DTV box, it's possible a recent firmware update to the box has caused an HDMI handshake issue. If yes, until the next firmware update to the box, connect the box (HDMI) --> TV with box (optical) --> 1912.
3. If the issue involves every HDMI source you have, more likely the HDMI board has been damaged, possibly due to an electrical surge, so repair or replacement would be the next option.

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2015 Denon AVR thread ----> http://www.avsforum.com/forum/90-rec...dcp-2-2-a.html

Think your AVR is defective? Check the Owner's manual and do a factory reset 4-5 times if necessary.
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post #11552 of 11556 Old Today, 07:50 AM
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Originally Posted by jdsmoothie View Post
1. A microprocessor reset will restore the unit to factory default to include wiping out the Audyssey settings, so you'll have to run Audyssey again using the included mic.
2. If this issue only involves the DTV box, it's possible a recent firmware update to the box has caused an HDMI handshake issue. If yes, until the next firmware update to the box, connect the box (HDMI) --> TV with box (optical) --> 1912.
3. If the issue involves every HDMI source you have, more likely the HDMI board has been damaged, possibly due to an electrical surge, so repair or replacement would be the next option.
ok thanks for the tip. I will try the playstation tonight and see if I get video with that first.
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post #11553 of 11556 Old Today, 12:21 PM
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Just picked up my X4000 from the repair shop for the random shut down with the fast blinking red power light. I will set it up and run it for a while to make sure it is good and then decide if I should keep it or use it for a second system. I have replace it in my main system with the Marantz SR7008 and I have been pleased with that so far.

My meager set up
Marantz SR-7008, Emotiva XPA-3, Panasonic DMB-BDT360
Klipsch RB-81II, RC-52II, Boston Acoustics Micro 120s
Klipsch SW-310, RPW-10, Panasonic 65VT60
http://www.avsforum.com/avs-vb/showthread.php?t=1227096
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post #11554 of 11556 Unread Today, 06:35 PM
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X4000 current firmware

Does anyone have the number for the most recent firmware for the AVR-X4000?

"What brings you to this nape of the woods, neck of the wape; How come you're here?"
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post #11555 of 11556 Unread Today, 07:12 PM
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Does anyone have the number for the most recent firmware for the AVR-X4000?
Mine is currently on 5530-8776-1610. Update check shows that this is the latest.
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post #11556 of 11556 Unread Today, 08:04 PM
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Quote:
Originally Posted by jnnt29 View Post
Just picked up my X4000 from the repair shop for the random shut down with the fast blinking red power light. I will set it up and run it for a while to make sure it is good and then decide if I should keep it or use it for a second system. I have replace it in my main system with the Marantz SR7008 and I have been pleased with that so far.
How long did it take for your X4000 to shut down? I bought mine two months ago and it had performed flawlessly so far. I'm just curious when I can assume my unit is not defective or is there no time frame for this defect to rear its head?
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