The 'Official' 2013 Denon "E Series" / "X Series" AVR Model Owner's Thread & FAQ - Page 88 - AVS Forum
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post #2611 of 8656 Old 09-18-2013, 12:57 PM
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Originally Posted by jdsmoothie View Post

I would imagine that SquareTrade covers most every purchase on eBay considering that eBay owns SquareTrade. wink.gif Keep in mind however, that SquareTrade will only warranty a new eBay purchase for 2 years from date of purchase whereas, purchase of a Denon "X" series model from an "authorized" dealer is 3 years and if purchased with a credit card, the card issuer is likely to add a 4th year of warranty coverage for FREE (AMEX will do this for sure as will many MC/Visa issuers)..

They do a great job. Like that they cover the shipping. I don't know where you get your info on the years but its not entirely correct. For instance on the x4000 you can clearly see they offer a 3yr and 4yr option here http://www.ebay.com/itm/Denon-AVR-X4000-7-Channel-235-Watt-Receiver-/290979815969?pt=Receivers_Tuners&hash=item43bfbfa221
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post #2612 of 8656 Old 09-18-2013, 01:08 PM
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Currently using AirPlay to stream ALAC music files from computer -> Apple TV -> HDMI cable -> Denon receiver.

Considering a new Denon X2000 with built-in AirPlay receiver. Should I expect better sound quality/accuracy by eliminating the Apple TV and AirPlay direct to the receiver?
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post #2613 of 8656 Old 09-18-2013, 01:08 PM
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^^
Actually got it directly from a SquareTrade rep.

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post #2614 of 8656 Old 09-18-2013, 01:09 PM
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Quote:
Originally Posted by oldmp3 View Post

Currently using AirPlay to stream ALAC music files from computer -> Apple TV -> HDMI cable -> Denon receiver.

Considering a new Denon X2000 with built-in AirPlay receiver. Should I expect better sound quality/accuracy by eliminating the Apple TV and AirPlay direct to the receiver?

Not likely, but then perhaps someone that has done it both ways can chime in to confirm.

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post #2615 of 8656 Old 09-18-2013, 01:12 PM
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Quote:
Originally Posted by jdsmoothie View Post

^^
Actually got it directly from a SquareTrade rep.

I'd of course make sure you deal with an 'authorized' squaretrade rep wink.gif

The ebay/squaretrade company page I posted earlier has the same info as well http://pages.ebay.com/warranty/squaretrade.html
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post #2616 of 8656 Old 09-18-2013, 01:23 PM
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Originally Posted by jdsmoothie View Post

I would imagine that SquareTrade covers most every purchase on eBay considering that eBay owns SquareTrade. wink.gif

Source?

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post #2617 of 8656 Old 09-18-2013, 01:27 PM
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Hoping someone has some ideas for a problem I'm having with my new X3000 and ARC. My previous unit was a 3311ci that worked great with ARC and Panasonic TC-P55ST50. Unfortunately the 3311ci HDMI board died and the cost to replace it (through a Denon authorized repair facility) wasn’t worth it (Over $400). I went with the X3000 assuming that ARC would work the same. When I setup HDMI control on both the Panny and the X3000, then navigate to Netflix on the Panny, the audio comes through, but it hesitates every 20 seconds. Once I exit Netflix back to SAT/CABLE, audio is gone and requires a power cycle to get it back. I’ve read a number of posts about ARC problems/solutions here on AVS (including the X series FAQ) but nothing seems to fix the problem. Before I call Denon, does anyone have any suggestions?

BTW – if anyone knows of a less expensive way to repair the 3311ci HDMI board let me know. It’s a great receiver and the amp still works like a champ.

Thanks - Steve
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post #2618 of 8656 Old 09-18-2013, 02:59 PM
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First your 3311CI has a 3 year warranty so should still be covered under warranty and if you purchased with a credit card, your card issuer will likely add a 4th year for free. The intermittent audio could be a defective cable so try replacing the cable between the TV and the AVR. You may also want to try resetting both the TV and the AVR by simply powering them both OFF, unplugging them for 10 minutes and then powering them back on again. However, a better option then using the HDMI(ARC) would be to use an optical cable from the TV to the AVR as HDMI(ARC) can generally only pass PCM 2.0 while the optical can pass DD 5.1 as well (eg. Netflix movies).

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post #2619 of 8656 Old 09-18-2013, 06:17 PM
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Got the reconditioned model in, everything went fine. No cosmetic issues, had latest FW, and I did 5 processor resets before proceeding with setup.

Question about a couple of settings.

1) Crossover - If I cross all my speakers at 80, is it fine to select "All", and then "All 80", instead of using the individual settings?

For a 3.1 or 5.1 setup, I assume the Amp assign setting of 5.1 & Zone 2 is proper. Before I just used Amp Assign Main.

Thanks.

Like the Audyssey XT32 menus and setup, cant wait to add the second subwoofer.

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post #2620 of 8656 Old 09-18-2013, 06:28 PM
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Run Audyssey Setup and let the AVR set the crossovers. If they all come in at 80Hz or less, then yes, you could just select "ALL". And yes, 5.1+Zone 2 is fine if you won't be using the SBL/SBR speaker posts.
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post #2621 of 8656 Old 09-18-2013, 06:41 PM
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Oh yeah, it sets the fronts at large and the center at small and 40 hz lol. I think in the past I used individual and 80 hz for center and 80hz for front after changing the fronts to "small". I'm only running 3.1 right this moment. I figured the "All" setting and "80hz" would be more simple in the menu, since Ive been running the fronts and center at 80hz since I got them and they are more than capable.

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post #2622 of 8656 Old 09-18-2013, 06:45 PM
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Yup ... good to go then. smile.gif
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post #2623 of 8656 Old 09-19-2013, 02:21 AM
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ARC is only 2.0? What the heck! Is that because it is expected to be used for over the air broadcast only?
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post #2624 of 8656 Old 09-19-2013, 02:27 AM
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I see I am not the only one where the crossover values were insane. Sure you can reset them afterwards, but the only way to do equalization across the crossover range is to set the crossover first. I do not understand why Audessey
does not have an option to respect the users knowledge of their speakers. I am waiting on Audessey.com to provide some feedback on this.
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post #2625 of 8656 Old 09-19-2013, 04:38 AM
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Quote:
Originally Posted by gbohn View Post

Well, I guess there are two questions. A) Why didn't auto lip sync work and B) Even with this off the manual delay adjustment in the Denon didn't seem to work for me.

I didn't immediately see a setting in the TV to enable auto lip-sync, but I may just have missed it. I don't even know if this TV supports it.

I guess it would be good to know if the manual delay (in the Denon) works for other people with this AVR, if the Oppo is supposed to just work without needed it to set a manual delay, etc.

I was kind of hoping that it was as simple as there is some setting that I missed that I needed to enable/disable for this.

I can't help you with your problem, but I have the X2000 (and I am having some other lip-synch issues, which you can read about higher up in this thread) The Audio Delay does work, though. The auto function doesn't, but delaying it manually works.
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post #2626 of 8656 Old 09-19-2013, 04:47 AM
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Quote:
Originally Posted by tvrgeek View Post

ARC is only 2.0? What the heck! Is that because it is expected to be used for over the air broadcast only?

ARC audio is being passed over HDMI so is obviously capable of DD 5.1; however, most TV mfr's have chosen to only pass PCM 2.0. Check your TV Owner's manual to confirm the capability of your TV.

Quote:
Originally Posted by tvrgeek View Post

I see I am not the only one where the crossover values were insane. Sure you can reset them afterwards, but the only way to do equalization across the crossover range is to set the crossover first. I do not understand why Audessey
does not have an option to respect the users knowledge of their speakers. I am waiting on Audessey.com to provide some feedback on this.


The crossovers are being set by the AVR based on how your speakers react given their placement and the dynamics in your own room which may be completely different from the mfr's specs when they tested the speakers. This is why it is especially important to ideally use a mic boom stand or camera tripod to support the mic as opposed to some other home grown solution (eg. placing the mic on pillows or stacked boxes either of which would throw off the readings).

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post #2627 of 8656 Old 09-19-2013, 05:03 AM
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Quote:
Originally Posted by Stevedu View Post

Hoping someone has some ideas for a problem I'm having with my new X3000 and ARC. My previous unit was a 3311ci that worked great with ARC and Panasonic TC-P55ST50. Unfortunately the 3311ci HDMI board died and the cost to replace it (through a Denon authorized repair facility) wasn’t worth it (Over $400). I went with the X3000 assuming that ARC would work the same. When I setup HDMI control on both the Panny and the X3000, then navigate to Netflix on the Panny, the audio comes through, but it hesitates every 20 seconds. Once I exit Netflix back to SAT/CABLE, audio is gone and requires a power cycle to get it back. I’ve read a number of posts about ARC problems/solutions here on AVS (including the X series FAQ) but nothing seems to fix the problem. Before I call Denon, does anyone have any suggestions?

BTW – if anyone knows of a less expensive way to repair the 3311ci HDMI board let me know. It’s a great receiver and the amp still works like a champ.

Hesitation on web sources such as Netflix also depends on the performance of your internet service via the web. What happens if you run one of the well known intenet speed tests on a PC on the same router?

Are you using wireless? If so then everything it up in the air because wireless performance can be poor and unstable.

I mention this because problems with your cable modem and coax inside and outside your home can strongly affect cable transmission speed. Streaming can be more strain than simply surfing the web.

I've been there and done that - had a > 10x performance boost after a new cable modem and outside wiring was replaced by Comcast. Cost me zilch. Netflix went from a crap shoot to solid as rock. BTW, my Netflix portal hardware was a Panny BD player.
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post #2628 of 8656 Old 09-19-2013, 05:18 AM
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I read somewhere that in pure direct (stereo) mode , there is a problem directing all the sub info to the main front speakers.Is that true?
When i listen to music, i preffer 2.0 mode so i don't want to have any problems...
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post #2629 of 8656 Old 09-19-2013, 05:36 AM
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Generally-speaking, "Pure direct" modes on AVRs disable/bypass all internal processing including bass management. I tried that mode on my AVR-X4000 and, sure enough, I got sound only from my mains.
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post #2630 of 8656 Old 09-19-2013, 05:51 AM
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Originally Posted by eljaycanuck View Post

Generally-speaking, "Pure direct" modes on AVRs disable/bypass all internal processing including bass management. I tried that mode on my AVR-X4000 and, sure enough, I got sound only from my mains.

I am sure you got sound from the mains only.But did you hear all the bass properly ?
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post #2631 of 8656 Old 09-19-2013, 05:54 AM
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Quote:
Originally Posted by jdsmoothie View Post

ARC audio is being passed over HDMI so is obviously capable of DD 5.1; however, most TV mfr's have chosen to only pass PCM 2.0. Check your TV Owner's manual to confirm the capability of your TV.
The crossovers are being set by the AVR based on how your speakers react given their placement and the dynamics in your own room which may be completely different from the mfr's specs when they tested the speakers. This is why it is especially important to ideally use a mic boom stand or camera tripod to support the mic as opposed to some other home grown solution (eg. placing the mic on pillows or stacked boxes either of which would throw off the readings).

Thats the way I understood it, and Audyssey is designed for you to increase (not lower) xover settings after it has run and been stored.

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post #2632 of 8656 Old 09-19-2013, 06:09 AM
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I am sure you got sound from the mains only.But did you hear all the bass properly ?
As far as I can tell, what I heard in "Pure direct" mode sounded the same as what I heard in "regular" mode with mains set to "Large" and subwoofer set to "none".
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post #2633 of 8656 Old 09-19-2013, 06:10 AM
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Quote:
Originally Posted by eljaycanuck View Post

Generally-speaking, "Pure direct" modes on AVRs disable/bypass all internal processing including bass management. I tried that mode on my AVR-X4000 and, sure enough, I got sound only from my mains.

As you probably know, that is the expected result when you use a stereo source with a speaker setup that is > 2.0 in direct mode.

Pure direct mode is designed to be used with either a 2.0 speaker setup or signal sources such as some high end DVD and BD players that have their own bass management.

Usually this mode is a big disappointment with stereo sources and a multichannel speaker set up because as you probably know you are disabling all bass management and the subwoofer.

As a rule there aren't any speakers even tower speakers and even speakers that allege they have built in subwoofers, that can compare with even a modest system with a competent subwoofer.
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post #2634 of 8656 Old 09-19-2013, 06:23 AM
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Correct. Sometimes, though, 2.0 just sounds good compared to multi-channel. smile.gif
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post #2635 of 8656 Old 09-19-2013, 07:43 AM
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Quote:
Originally Posted by vadergr View Post

I read somewhere that in pure direct (stereo) mode , there is a problem directing all the sub info to the main front speakers.Is that true?
When i listen to music, i preffer 2.0 mode so i don't want to have any problems...

It's not a problem, it's by design. The point is to bypass bass management and any DSP (eg. Audyssey) to pass the pure signal to the speakers. This applies to both DIRECT and PURE DIRECT modes. Most however, prefer to engage Audyssey even with 2.0 audio so would not use either of these modes.

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post #2636 of 8656 Old 09-19-2013, 07:45 AM
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Quote:
Originally Posted by jdsmoothie View Post

First your 3311CI has a 3 year warranty so should still be covered under warranty and if you purchased with a credit card, your card issuer will likely add a 4th year for free. The intermittent audio could be a defective cable so try replacing the cable between the TV and the AVR. You may also want to try resetting both the TV and the AVR by simply powering them both OFF, unplugging them for 10 minutes and then powering them back on again. However, a better option then using the HDMI(ARC) would be to use an optical cable from the TV to the AVR as HDMI(ARC) can generally only pass PCM 2.0 while the optical can pass DD 5.1 as well (eg. Netflix movies).
JD- Good info o nthe HDMI ARC. I had no idea it would only pass 2.00. I love the clean wiring. Just HDMI ins and out for me. but I may have to run that optical cable to get 5.1 for netflix. I dont watch much but was wondering why only 2.0.
I thought it was the source...netflix.

Thanks
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post #2637 of 8656 Old 09-19-2013, 08:00 AM
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^^
What passes over HDMI(ARC) will depend on your TV however, most only pass 2.0. Also AFAIK, only about 25% of Netflix movies are DD 5.1 so ensure you have Dolby Digital selected in your Netflix settings in order to play DD 5.1 on those movies that offer it.

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post #2638 of 8656 Old 09-19-2013, 09:07 AM - Thread Starter
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Quote:
Originally Posted by vadergr View Post

I read somewhere that in pure direct (stereo) mode , there is a problem directing all the sub info to the main front speakers.Is that true?
When i listen to music, i preffer 2.0 mode so i don't want to have any problems...

As others have noted, what you are describing isn't a "problem", it's the way it works. The whole point of DIRECT modes is to bypass all processing, and that includes bass management.

What it sounds like you are really confused on is the idea of "directing all of the sub info to the main front speakers". With stereo music there isn't ANY sub info! Music is recorded in 2 channel stereo, there is no independent channel of information intended for the subwoofer. That's precisely why you will only get 2 full range signals (with silent subwoofer) with stereo music. Multichannel tracks with a "point 1" channel (LFE) have content that is dedicated to the subwoofer. But other than the .1 signal in a 5.1 or 7.1 track, the only time the sub will make noise is if you engage bass management by setting the speakers to "small" and thus redirecting bass below the crossover to the sub channel.
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post #2639 of 8656 Old 09-19-2013, 09:25 AM
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Originally Posted by jdsmoothie View Post

It's not a problem, it's by design. The point is to bypass bass management and any DSP (eg. Audyssey) to pass the pure signal to the speakers. This applies to both DIRECT and PURE DIRECT modes. Most however, prefer to engage Audyssey even with 2.0 audio so would not use either of these modes.
On x4000, why is it if I push Pure twice, everything shuts off but still plays?
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post #2640 of 8656 Old 09-19-2013, 09:30 AM
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Pure Direct turns off all not needed functions including the AVR's display. The display should light up if you press a button on the remote. Your green light is still on right?
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