The *** Official Marantz NR1604 *** Owners Thread - Page 32 - AVS | Home Theater Discussions And Reviews
Baselworld is only a few weeks away. Getting the latest news is easy, Click Here for info on how to join the Watchuseek.com newsletter list. Follow our team for updates featuring event coverage, new product unveilings, watch industry news & more!


Forum Jump: 
Reply
Thread Tools
post #931 of 934 Old 04-01-2015, 04:52 PM
Newbie
 
Join Date: Nov 2014
Location: Russia, Tyumen City
Posts: 6
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 0
Quote:
Originally Posted by Max Peterson View Post
I am also having issues with AirPlay on my NR-1604 recently, though perhaps slightly different than the previous users.

Usually AirPlay works alright from iPhones/iPads/Macbook Pros. No issues with skipping audio. Occasionally there is some difficulty connecting to it initially from an Apple device (e.g. takes multiple attempts at switching to AirPlay on the device before it actually works). However, once AirPlay is started some weird behavior begins.

When it comes time to switch inputs away from AirPlay (to watch cable TV for example), the receiver will switch for a moment (no more than 3 seconds), then switch back to AirPlay and take the volume down to 0.5. It doesn't matter if you stop the music streaming to AirPlay first. It doesn't matter if you choose different speakers on the device you were AirPlaying from first. The same thing happens, every time.

The only way I have found to make it work again is to unplug the 1604 from the wall, plug it back in, and then change input and bring volume back up. Simply powering off with the remote or power button does not help.

Even stranger, the same behavior occurs when powering off the receiver normally - no matter which input it was on. About 2 seconds after powering it off (via remote or power button) it will turn back on and switch to the AirPlay input, with the volume at 0.5.

So then the next time someone wants to watch TV, they have to go unplug the receiver first. It is really terrible.

* I have the latest Marantz Firmware.
* I have done a reset on the Marantz by holding the (I think Zone 2, MDAX, and Power) buttons
* The Marantz is plugging into my wireless router via an ethernet cord
* I have the latest ASUS RT-N66U wireless router firmware
* I have done a factory reset of the wireless router
* The iOS devices are using iOS 8.2 (latest to date)

We use the receiver + TV every day, and AirPlay almost every day.

I have had this receiver for about 10 months (Purchased April '14) and it has been pretty good. However this is just unacceptable and I need to find a fix or get a new receiver. My family hates the thing at the moment. Does anyone know if this is something Marantz would replace or accept a return for under warranty? If not, what other receivers should I look at replacing it with?
I have same AVR, i didnt have problems with AirPlay on my mobile devices (iPhone 4S iOS 7.1.4, iPhone 6 Plus iOS 8.2 and iPad Mini 1G iOS 7.1.2), but i have problems with my MacMini with OS X 10.10.2, some times i have lost control with Marantz Remote App and Apple Remote Control (iOS app). Current playing music and timing, volume - are shown, but you change song, or change volume - device lost connection with library, and iTunes app on MacOS have crashed, i dont know what a reason of this bag, but it very annoying. Sorry for my bad English.
Kryder is offline  
Sponsored Links
Advertisement
 
post #932 of 934 Old 04-06-2015, 08:31 PM
Newbie
 
Join Date: Mar 2015
Posts: 2
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
Liked: 0
Quote:
Originally Posted by Max Peterson View Post
I am also having issues with AirPlay on my NR-1604 recently, though perhaps slightly different than the previous users.

Usually AirPlay works alright from iPhones/iPads/Macbook Pros. No issues with skipping audio. Occasionally there is some difficulty connecting to it initially from an Apple device (e.g. takes multiple attempts at switching to AirPlay on the device before it actually works). However, once AirPlay is started some weird behavior begins.

When it comes time to switch inputs away from AirPlay (to watch cable TV for example), the receiver will switch for a moment (no more than 3 seconds), then switch back to AirPlay and take the volume down to 0.5. It doesn't matter if you stop the music streaming to AirPlay first. It doesn't matter if you choose different speakers on the device you were AirPlaying from first. The same thing happens, every time.

The only way I have found to make it work again is to unplug the 1604 from the wall, plug it back in, and then change input and bring volume back up. Simply powering off with the remote or power button does not help.

Even stranger, the same behavior occurs when powering off the receiver normally - no matter which input it was on. About 2 seconds after powering it off (via remote or power button) it will turn back on and switch to the AirPlay input, with the volume at 0.5.

So then the next time someone wants to watch TV, they have to go unplug the receiver first. It is really terrible.

* I have the latest Marantz Firmware.
* I have done a reset on the Marantz by holding the (I think Zone 2, MDAX, and Power) buttons
* The Marantz is plugging into my wireless router via an ethernet cord
* I have the latest ASUS RT-N66U wireless router firmware
* I have done a factory reset of the wireless router
* The iOS devices are using iOS 8.2 (latest to date)

We use the receiver + TV every day, and AirPlay almost every day.

I have had this receiver for about 10 months (Purchased April '14) and it has been pretty good. However this is just unacceptable and I need to find a fix or get a new receiver. My family hates the thing at the moment. Does anyone know if this is something Marantz would replace or accept a return for under warranty? If not, what other receivers should I look at replacing it with?
I contacted Marantz support via Live Chat today. They were extremely unhelpful. Any other suggestions on how to resolve this issue? I'll have to look for a replacement, I doubt I'll look at Marantz again given the support I got.
Max Peterson is offline  
post #933 of 934 Old Yesterday, 12:40 AM
585-645-1006
 
jdsmoothie's Avatar
 
Join Date: Sep 2007
Location: Orlando, FL
Posts: 49,890
Mentioned: 33 Post(s)
Tagged: 0 Thread(s)
Quoted: 3475 Post(s)
Liked: 2115
Network Reset

Try doing a Network reset by pressing/holding the INTERNET RADIO/ZONE 2 SOURCE buttons while powering on the AVR (ie. similar to microprocessor reset procedure).

------------------
"JD" – jd@avscience.com ; http://shop.avscience.com/ Call only for sales info --> 585-645-1006 

Daily - 8am to 8pm EST
AVScience sells Denon, Marantz, Yamaha, Pioneer, Onkyo, Def Tech, Oppo, and more
** Think the AVR is defective?  Reset the microprocessor 5 times. 
jdsmoothie is offline  
post #934 of 934 Unread Today, 01:05 PM
Senior Member
 
ChrisMc73's Avatar
 
Join Date: Jan 2007
Location: Oklahoma City, OK
Posts: 248
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 57 Post(s)
Liked: 10
Is $275 a good price for a gently used, practically brand new NR1504?
Its pretty much in like new condition.

I think you can get them for like $375 still new in box if not mistaken, and not sure what the warranty would be if I bought the used one?
ChrisMc73 is online now  
Reply Receivers, Amps, and Processors

Tags
Marantz Nr1504 Slim Line 5 1 Network Receiver , Marantz Nr1604 Slim Line 7 1 Network Receiver
Gear in this thread

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page


Forum Jump: 

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off