Onkyo TX-NR727, 626, 525 "official" owner's thread discussion - Page 17 - AVS Forum | Home Theater Discussions And Reviews
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post #481 of 509 Old 07-28-2015, 09:02 PM
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Onkyo 626 Game mode or Bypass
Just have a question . COncerning the onkyo 626 wich picture ajustement is the best for gaming

CUSTOM WITH GAME MODE ON
GAME
BYPASS

I wonder wich one i should select with the DIRECT listening output to minimize lag

thx
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post #482 of 509 Old 08-08-2015, 03:03 PM
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Network issues and loss of sound - Onkyo finally acknowledges these issues

I've had my 626 for just over 2 years and in that time, I have had some real head scrathing problems. These are all related to wifi and audio.

Wifi first. Ever since I got the 626 (its my 4th machine and I've had the same problems on them all) I have found it almost impossible to keep a wifi connection after setting up. When I input the settings, on either DHCP or manual IP addressing, I get a connection up until I press "Return" the final time before saving the settings. At that point, wifi turns off. I have worked at this for hours each time until, for no reason, the settings finally save and wifi stays on.

But thats not the end of the wifi issues. Sometime down the line, wifi will disconnect again, it might be a week or a month, and I have to go through the whole sorry process again. lately, the 626 has taken to losing all network settings, including ip settings and mac address. And today, all my streaming services have disappeared. Ironically, wifi is connected ok.

Then theres the sound problems. Again, this is completely random but happens regularly. It seems to be if I stay connected to a single input, say cable box, after a couple of hours the sound will just go off. If I change to my HTPC input it may or may not have sound. But onboard services, like network streaming or tuner, will have sound ok.

When any of these problems occur, I have to turn the 626 off for several minutes, then when I turn it back on it stays at "Initializing..." forever and I have to turn the receiver off from the remote and then on again.

I see that Onkyo have now acknowledged that there are problems with "a limited number of Onkyo Brand receivers manufactured between 2009 and 2012 may experience loss of audio or loss of network connection. This malfunction has been traced back to a defective network chip." The 626 falls into this bracket. Onkyo are allowing a trade-in for the affected receiver against any of their new "4" range (545, 646 etc) and anyone who trades up will also be eligible for a free set of SKH-410 atmos speakers.

I wonder how much of a trade-in they are allowing.
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post #483 of 509 Old 08-08-2015, 06:55 PM
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I wonder how we find out which models qualify to be traded in and what the trade in allowance is?

E.B. White said, "I arise in the morning torn between a desire to improve the world and a desire to enjoy the world. This makes it hard to plan the day."
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post #484 of 509 Old 08-08-2015, 06:56 PM
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post #485 of 509 Old 08-08-2015, 07:08 PM
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Just getting ready to post that link. Doesn't say a buy back that I can see. Its an Onkyo pays shipping repair thing.

Unless I missed something.

Will check the 626 my son-in-law has but don't recall it having any of the listed network issues. Blue tooth once and awhile drops but that's all.

http://www.onkyousa.com/Support/service_info.php

E.B. White said, "I arise in the morning torn between a desire to improve the world and a desire to enjoy the world. This makes it hard to plan the day."
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post #486 of 509 Old 08-17-2015, 05:24 AM
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Anyone have experience with the 727 and a 4K TV? I know you have to tell it that it is a 4K TV and it will do a passthru, but are there any other considerations to take care of?
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post #487 of 509 Old 08-19-2015, 09:25 PM
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FYI, I setup my new 4K TV, and everything looks great, but I cannot access most of the buttons on the 727 particularly the Menu button and the Top Menu button. Consequently, I cannot tell it passthru 4K. Apparently, no one here can help me?
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post #488 of 509 Old 09-11-2015, 07:29 PM
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Worrisome Email from SiriusXM Arrived Tonight

Our Onkyo's are about to lose their ability to use the SXM stream, unless Onk does something about it. The moderator on Onkyo's forum says they are "working on firmware" to resolve the issue. Anybody here hear anything about this?

SXM's message is pasted below:

Our records show that you may be listening to SiriusXM using a Onkyo device. As we improve our Internet Radio service, an update is required for your streaming player. We suggest contacting the manufacturer of your device to find out what's needed to continue streaming SiriusXM. It's important to take action soon because as of September 30 your streaming radio or receiver will not be able to play the enhanced streaming service without the update.
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post #489 of 509 Old 09-13-2015, 12:58 PM
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Quote:
Originally Posted by Specialist K View Post
Quote:Originally Posted by Sighbot 
 I got a refurbished TX-NR626 back in February from Woot.  I have been satisfied with it up until yesterday.  
 
While watching Hulu on my Xbox One though the receiver it all of the sudden changed source to TV then right back to the Xbox One on it's own.  Since then I cannot get any sound to play from the receiver from any source.  
 
I have tried multiple HDMI inputs and cables both from the Xbox One and Blu ray Player.  I tried streaming HBO Go on the TV to check audio to the receiver via ARC.  I also tried playing SiriusXM via wifi directly from the receiver.  none of these resulted in any sound from the receiver.
 
The receiver does pass video to the TV but when I change the output audio from the receiver to the TV speakers there is still no sound.
 
Does anyone have any ideas on what the problem may be?
 
My current setup is as follows:
Xbox One --> HDMI --> TX-NR626 Receiver
Blu Ray Player --> HDMI --> TX-NR626 Receiver
TX-NR626 Receiver --> UN55F6300 Samsung TV
TX-NR626 Receiver --> 7x Klipsch RF series speakers
TX-NR626 Receiver --> Behringer  NU1000DPS  via sub pre-out and RCA to 1/4" cable adapter  --> DIY Ultimax Sub
 
Everything is less than 4 months old and nothing has been added in the past 2 months. 
 
Thanks in advance for any advice.


ARC is a little bit trickey. I just got it setup between my TX-NR727 and a Samsung UN55HU9000. Here are a couple things that I discovered along the way, maybe they'll help you.
 
* You have have HDMI-CEC turned on for both the receiver (what Onkyo calls RIHD) and the television.
* Once RIHD is turned on the Onkyo, you'll also have to specifically enable ARC in the same menu if you haven't already.
* The television will have one HDMI input label for ARC, on mine it was HDMI3. 
* When HDMI-CEC is on for both the TV and receiver, then I was able to go to the speaker settings on the TV, and change sound output setting to "Receiver", which seems to enable ARC.
* When the output setting is on "Reciever" the TV will switch it's internal speakers on and off based on when it detects that the receiver on HDMI3 is turned on.
 
With HDMI-CEC enabled though, you may experience behavior you're not expecting. Again, I'll speak from my limited testing. With my XBOne connected to the 727, I grab the TV remote and launch smart hub, then launch Netflix. As soon as Netflix launches, the receiver is automatically kicked over to the TV/CD input and the receiver will output audio from the Netflix player on the TV as soon as I start a video. Exiting out of Netflix causes the receiver to switch back to the previous input on the receiver. Seems pretty cool on the face of it, but I've been a Harmony user for many years now, so the idea of the current state of the A/V gear being out of sync with the remote irks me. I have yet to extensively kick the tires on ARC, and I may ultimately end up running a optical cable between the receiver and the TV and turning CEC off.
 
One thing I haven't tested yet would be whether you can have the TV set to a device on its HDMI1 port, and have it feed audio to the receiver via ARC on HDMI3.

I have a similar issue ( i actually posted here about it: need help with CEC/ARC Onkyo + LG )

I go to use netflix on my LG 65uf7700, and audio works fine through the receiver (tx-nr727). However, when exiting the apps, the receiver continues to show ARC and now displays video from a different HDMI input. It has to do with CEC for sure. did you ever figure it out?

Last edited by bp787; 09-15-2015 at 04:23 PM. Reason: updated details about problem.
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post #490 of 509 Old 09-24-2015, 07:01 PM
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Hi folks,

I am in a similar boat with my TX-NR626 regarding ARC. I just purchased a new Samsung 6500 class UHD TV. Before that I had an old Toshiba TV that was pre-ARC, etc.

Now with the SmartTV functions and the DirecTV RVU software built into the TV, I really need ARC to work. Toslink is crap and not present in the wall to cabinet run.

What happens to me is that hitting the power button on the TV remote fires up both devices (I know I have RHID/Anynet+) configured. Sometimes the 626 will sync and show "ARC" on the display and sometimes (most of the time) it fails to sync. If I physically unplug/replug the unit for a hard power cycle it will sync. Sometimes it takes 2-3 tries of the hard power cycle before it will sync to the TV.

Basically it makes the AVR unusable over the long term. I talked to Onkyo support and they promise that this should work reliably (hah). I also found out that my unit would still be covered under warranty. Does anyone have a positive experience with ARC working reliably on a modern Samsung UHD TV?

Thanks!

Journeyman hometheaterphile.
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post #491 of 509 Old 09-24-2015, 08:59 PM
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Originally Posted by pjneder View Post
Hi folks,

I am in a similar boat with my TX-NR626 regarding ARC. I just purchased a new Samsung 6500 class UHD TV. Before that I had an old Toshiba TV that was pre-ARC, etc.

Now with the SmartTV functions and the DirecTV RVU software built into the TV, I really need ARC to work. Toslink is crap and not present in the wall to cabinet run.

What happens to me is that hitting the power button on the TV remote fires up both devices (I know I have RHID/Anynet+) configured. Sometimes the 626 will sync and show "ARC" on the display and sometimes (most of the time) it fails to sync. If I physically unplug/replug the unit for a hard power cycle it will sync. Sometimes it takes 2-3 tries of the hard power cycle before it will sync to the TV.

Basically it makes the AVR unusable over the long term. I talked to Onkyo support and they promise that this should work reliably (hah). I also found out that my unit would still be covered under warranty. Does anyone have a positive experience with ARC working reliably on a modern Samsung UHD TV?

Thanks!
I have a Samsung 8550 UHD TV and a TX-Nr727, and Directv, and no problems. However, I am probably not using ARC, because I don't know that that is. So I guess I am no help, sorry.
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post #492 of 509 Old 09-26-2015, 08:23 AM
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Good news from Onk on the SXM Issue

Phone support told me a firmware update was coming and it arrived last night, making itself available after I was powered up for a few minutes. F/W: 106-110-0000. It did not scramble my favorites or Audyssey, as far as I can tell.

Slight change to the SXM display and it looks like the bitrate is faster, at least for SXM Pops. It is streaming at 256K instead of 56K before, if I recall correctly.

If this fix works (we'll know on Thursday?) and with the improved factory remote app, I'll keep singing praises for a company that stands behind its products, even when they are two model years old. So Happy I sold my Denon and bought the Onkyo.

This is despite being told at a Best Buy/Magnolia last week that Onk is "low end."

Last edited by marcmag; 09-26-2015 at 08:49 PM.
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post #493 of 509 Old 09-27-2015, 01:47 PM
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Just a couple comments about this receiver, I picked it up last Nov. for a great price ($299) and it's my third or fourth over the past decade.

At first I liked it, a lot, but the little things got to me after awhile. First the display doesn't show the speakers active ... Which really is annoying as you have to hit the info and cycle through. My 6 year old pioneer shows this!

Next getting the arc to work is crazy... Tried 3 or 4 different suggestions... Even emailed onkyo ( never got a reply thanks Onkyo!) so gave up on that after many frustrations.

Next and this could be a cable issue, but never really figured it out, but the second hdmi out in the other room never worked it worked once or twice with the menu... Then nothing, not a huge deal but annoying.

Finally, and this is what made me order a new Denon x4200w yesterday is it just sounds lacking. Very flat, no details the sub never adjusted right on the Audyssey, it lowered it -9 db every time and I'd have to tweak it all the time. Just not happy. Really hoping the Denon is a better solution and not just that I'm being too picky!
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post #494 of 509 Old 09-27-2015, 02:10 PM
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Quote:
Originally Posted by sytyguy View Post
I have a Samsung 8550 UHD TV and a TX-Nr727, and Directv, and no problems. However, I am probably not using ARC, because I don't know that that is. So I guess I am no help, sorry.
Quote:
Originally Posted by pjneder View Post
Hi folks,

I am in a similar boat with my TX-NR626 regarding ARC. I just purchased a new Samsung 6500 class UHD TV. Before that I had an old Toshiba TV that was pre-ARC, etc.

Now with the SmartTV functions and the DirecTV RVU software built into the TV, I really need ARC to work. Toslink is crap and not present in the wall to cabinet run.

What happens to me is that hitting the power button on the TV remote fires up both devices (I know I have RHID/Anynet+) configured. Sometimes the 626 will sync and show "ARC" on the display and sometimes (most of the time) it fails to sync. If I physically unplug/replug the unit for a hard power cycle it will sync. Sometimes it takes 2-3 tries of the hard power cycle before it will sync to the TV.

Basically it makes the AVR unusable over the long term. I talked to Onkyo support and they promise that this should work reliably (hah). I also found out that my unit would still be covered under warranty. Does anyone have a positive experience with ARC working reliably on a modern Samsung UHD TV?

Thanks!
I has been a long time since I connected all my components to the 747, however, I am using ARC and DireTV RVU, and it all works fine.
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post #495 of 509 Old 10-12-2015, 06:19 AM
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Windows 10 Issue

This is a recurring problem with my TX-NR 626 that I have only experienced with Windows 10. It did not happen under windows 7 or 8.1.

The receiver is used to switch between signal sources including a blu-ray burner, a NUC pc, and a Directv DVR and feeds a Samsung plasma TV. The receiver is powered off when not in use. All connections are via HDMI. The PC is always on and set to never go to sleep. The receiver is off when not in use.

I use a Logitech universal remote to control the set up. When the "Watch Computer" sequence is pressed after several hours of non-use of the receiver, the Windows Desktop shows up, with no icons and a frozen screen that does not respond to the mouse or keyboard. I have to power toggle the receiver to correct the problem. When I power toggle, everything is active in windows and behavior is normal, after the receiver goes through the same HDMI initialization sequence that it completed only a few minutes before (when I powered it on for the first time).

I have searched the forums to find other reports of this phenomenon, have not seen others describe it. I have a similar set up with the 808, and this issue happens with that receiver as well, but much less frequently.

Has this happened to anyone else?

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post #496 of 509 Old 10-13-2015, 07:50 AM
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Originally Posted by mobilelawyer View Post
This is a recurring problem with my TX-NR 626 that I have only experienced with Windows 10. It did not happen under windows 7 or 8.1.

The receiver is used to switch between signal sources including a blu-ray burner, a NUC pc, and a Directv DVR and feeds a Samsung plasma TV. The receiver is powered off when not in use. All connections are via HDMI. The PC is always on and set to never go to sleep. The receiver is off when not in use.

I use a Logitech universal remote to control the set up. When the "Watch Computer" sequence is pressed after several hours of non-use of the receiver, the Windows Desktop shows up, with no icons and a frozen screen that does not respond to the mouse or keyboard. I have to power toggle the receiver to correct the problem. When I power toggle, everything is active in windows and behavior is normal, after the receiver goes through the same HDMI initialization sequence that it completed only a few minutes before (when I powered it on for the first time).

I have searched the forums to find other reports of this phenomenon, have not seen others describe it. I have a similar set up with the 808, and this issue happens with that receiver as well, but much less frequently.

Has this happened to anyone else?

You might check the hdmi/power standby options. I leave the receiver set to always allow hdmi pass through when the receiver is "off". This increases power consumption, but makes things smoother.

Although, it could be causing an issue with your htpc if its left on. When the pc goes to sleep, there could be an hdmi handshake issue.

In other words, try changing whatever your avr is set up for now. See if it helps. Or don't let the htpc go to sleep.
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post #497 of 509 Old 10-16-2015, 07:23 PM
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Note in my original post that neither computer is set to go to sleep, so that is not the issue. The 626 had the dvr as the pass through device, so I changed the pass trough to the pc to see if that will help. The 808 already had the pc as the pass trough, but it also experiences the problem, but with less frequency.

One way to instantly fix the problem is to power off the receiver. When you do that, you have control of the pass through device, but, of course, no sound through the receiver, because it is turned off. When you turn the receiver back on, everything is working.

This problem, using the same receiver, and the same two pc's was never evident in Windows 7 or 8.1. It is a problem in windows 10 only, so hopefully there will be a way to get it fixed. Right now, power cycling the receivers is the only solution I have found.

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post #498 of 509 Old 10-19-2015, 06:39 AM
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The problem consistently seems to be replicated in both receivers, the 626 and the 808. It has to be an HDMI hand off issue, and, as reported, it was never evident in prior versions of windows (7 and 8.1).

Hopefully, a windows patch or a firmware upgrade can fix it.

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post #499 of 509 Old 10-27-2015, 06:21 PM
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More SXM frustration, first Denon, now Onkyo

Not quite right for SXM with the latest firmware on my 525.

#1 I'm still getting "stream error" messages, usually about once an hour. Restarting the stream usually fixes it, but it was happening every few minutes one night last week. As it fails, it sounds like the stream is moving at too high a pitch, like an LP played at 45 rpm.

#2 Starting Saturday morning, I've lost the artist and title information on SXM channels. I did a hard reset, reentered all my account information and re-ran Audyssey. Problem persists both on the receiver and the apps. Pandora streams and DLNA files are showing the information correctly

Like some others, the SXM streaming was an important differentiator when choosing the Onkyo and selling my Denon. I hope the folks in the lab are still working on firmware fixes, but my patience is growing thin.

I've ordered a Yamaha A740 to arrive this weekend and will check how stable it is on SXM. It uses vTuner instead of TuneIn, which will likely be an issue for me. But if it works better on SXM than the Onkyo, I'll sell it on Amazon, just like I did the Denon a year ago. It is one up from the bottom of their AVentage, rather than the low-end Denon X1000 I used to own or the 525.
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post #500 of 509 Old 10-31-2015, 04:05 PM
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Unhappy Onkyo 525 heading for my Amazon Seller page, just like my Denon X1000 did

No firmware update or response from forum mod on Onkyo's forum. Yamaha Aventage A-740 is working well right out of the box. Will likely sell the Onkyo on Amazon later in the week. Sorry to go, but tired of messing with this issue.
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post #501 of 509 Old 11-18-2015, 01:00 AM
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Hi everyone.

New member, first time poster, head-scratcher of a problem.

So I have a 626, DirecTV with the 4k mini STB, and a new Samsung 65" UHD TV.

I cannot get the DirecTV box to recognize 4k resolution setting within the settings menu, but only when the signal is passing through the 626. It will recognize all lower resolutions, just not 4k.

My 626 is set to output 4k, the connections are correct, and the receiver says it's outputting the correct display when prompted. This happens when the signal comes out of the MAIN HDMI and OUT SUB, set to "through."

The DirecTv box will recognize the 4k signal when it's directly connected to the TV, so I know the HDMI cable is good. The HDMI cable that's running from the DirecTV box to the 626 is older, but is labeled as "ethernet capable," so it's compatible.

Any ideas? I really don't want to start over with a new receiver just because of this issue. There's gotta be something i'm missing.
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post #502 of 509 Old 11-18-2015, 01:28 AM
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Sidenote:

I have a terrible feeling this is an HDCP 2.2 incompatibility situation.
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post #503 of 509 Old 11-18-2015, 03:12 AM
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Quote:
Originally Posted by DinWilm View Post
Hi everyone.

New member, first time poster, head-scratcher of a problem.

So I have a 626, DirecTV with the 4k mini STB, and a new Samsung 65" UHD TV.

I cannot get the DirecTV box to recognize 4k resolution setting within the settings menu, but only when the signal is passing through the 626. It will recognize all lower resolutions, just not 4k.

My 626 is set to output 4k, the connections are correct, and the receiver says it's outputting the correct display when prompted. This happens when the signal comes out of the MAIN HDMI and OUT SUB, set to "through."

The DirecTv box will recognize the 4k signal when it's directly connected to the TV, so I know the HDMI cable is good. The HDMI cable that's running from the DirecTV box to the 626 is older, but is labeled as "ethernet capable," so it's compatible.

Any ideas? I really don't want to start over with a new receiver just because of this issue. There's gotta be something i'm missing.
I have the Directv box directly connected to my TX NR727, which does a passthru of 4K content to my Samsung 75 UHD TV, and everything seems to work correctly when accessing 4K content. So I am not sure what the problem is.
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post #504 of 509 Old 11-18-2015, 11:51 AM
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Quote:
Originally Posted by DinWilm View Post
Hi everyone.

New member, first time poster, head-scratcher of a problem.

So I have a 626, DirecTV with the 4k mini STB, and a new Samsung 65" UHD TV.

I cannot get the DirecTV box to recognize 4k resolution setting within the settings menu, but only when the signal is passing through the 626. It will recognize all lower resolutions, just not 4k.

My 626 is set to output 4k, the connections are correct, and the receiver says it's outputting the correct display when prompted. This happens when the signal comes out of the MAIN HDMI and OUT SUB, set to "through."

The DirecTv box will recognize the 4k signal when it's directly connected to the TV, so I know the HDMI cable is good. The HDMI cable that's running from the DirecTV box to the 626 is older, but is labeled as "ethernet capable," so it's compatible.

Any ideas? I really don't want to start over with a new receiver just because of this issue. There's gotta be something i'm missing.
Let the TV do all the up scaling. Put the receiver in passthrough mode
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post #505 of 509 Old 11-21-2015, 08:51 PM
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Hello. I was looking to buy a like new receiver and I've heard good things about the Onkyo tx-nr727. Is this still a good receiver to buy today? Being that it's about 2 years old. I'm going to be using it with a projector.
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post #506 of 509 Old 12-02-2015, 12:53 AM
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Hello everyone,
I am having some trouble with my NR-626 amp.

I am having some issues with the HTPC and HDMI connection.
1. When I turn the HTPC on, I see the pre-windows load up, then the screen goes blue just after seeing the mid boot windows logo (Windows 10).
2. I have a projector and TV connected to the outputs and tried using each separately and both connected with the same results, but if I remove the amp from the link, they both work fine.
3. Xbox one through amp works perfectly (Using same HDMI cables and have tried others)
4. Firmware is up to date and all windows updates are installed.

All was working fine until I had to unplug everything yesterday for some work to carried out in our lounge, then plug it back in and this happens.

Thanks in advance.
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post #507 of 509 Old 12-02-2015, 03:14 AM
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Quote:
Originally Posted by djphaze View Post
Hello. I was looking to buy a like new receiver and I've heard good things about the Onkyo tx-nr727. Is this still a good receiver to buy today? Being that it's about 2 years old. I'm going to be using it with a projector.
I've had mine for about a year, and I love it. It works great.
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post #508 of 509 Old 01-07-2016, 07:34 AM
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TX-NR626 - 2 outputs on the HDMI ports

I have hooked up both my projector and a 32" TV on the HDMI outputs.
The idea is to run them sometimes parallel, the TV is mounted outside the theater in a little bar area to allow for additional casual seating on some bar stools or overflow in case of sports events etc.
But no matter which way I hook them up (on HDMI main or HDMI sub), switching either the TV or projector on or off will cause the other device to loose the current picture and go into a source search which can take from 5 sec to 20 sec.
Anyone else have that experience ? I really don't want the theater to lose the picture even briefly when switching the TV on...
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post #509 of 509 Old 01-08-2016, 09:33 AM
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TX-NR626 DTS HD set up

I was going through the extras on the Blu-Ray "Escape Plan" that has a section to test the 7.1 DTS HD set up.
Even though I get the correct sound on all speakers during the movie, the set up did not play on the side and rear surrounds, all set up signals played on the front LCR.
Any idea what I'm missing here ?
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Onkyo Tx Nr727 7 2 Channel Network Audio Video Receiver , Onkyo Tx Nr626 7 2 Channel Network Audio Video Receiver , Onkyo Tx Nr525 5 2 Channel Network Audio Video Receiver

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