Going on the 3rd week of trouble shooting! Denon 1913---Sony KDL52-150vl ---Apple TV---Sony BluRay Zone 2 is set for outside speakers
1st box produced a green screen and no audio, after a call to Denon and resetting the microprocessor and network, and unplugging all the cable I return the AVR and received another. This one started out perfect, I ran through the setup menu and everything looked and sounded great. But when I shut it down and try to restart, the screen went to gray snow. I reset and unplugged cables, again it worked until I shut it down. Now I get zero video. I purchased new high speed HDMI but nothing works, The guy at Best Buy says if my TV does not support ARC the setup will not work. Denon suggested I try powering up the TV/DENON/SOURCE in this order and shutting them down in reverse order. This is not practical due to family and other distractions.
SO, I connected the source HDMI cables directly to the TV and the TV audio to the Denon by optical, but now only the front speaker work, although 5-1 works in setup.
Any advise before I throw in the towel would be appreciated!