Why do we keep buying Onkyo if its such a piece of garbage brand. No opinion pure fact. - AVS Forum
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post #1 of 192 Old 07-22-2013, 08:20 PM - Thread Starter
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I had an onkyo 707 and had what many had back then which was the infamous sound failure. Onkyo fixed once right before the 2 year mark. They chose to do a cheap fix which was to "reflow the circuitry" instead of doing what the better fix is and replace the hdmi board. 1 month later once again no sound from the 707, and even though it was clear it was a defectively made product considering the forums were flooded with sound failures for that whole line Onkyo chose not to fix it since it was 1 month out of warranty the second time. Then like a complete moron to replace the 707 I go and buy a 709 knowing against my better judgement that I shouldn't. And guess what 1 year and 9 months later the same sound failure has come back which is no picture of speakers on the receiver screen as if cables are not connected. What a piece of garbage company. Clearly continuously using crappy hdmi boards. Cheap products made by a company that is living on its last legs based on a reputation it gained from before their goal was to cheaply stuff as much technology into a box for the cheapest price possible. I really hope for the good of innocent customers this company goes bankrupt. It surely deserves it. I'm telling you this time. I learned my lesson from last. Denon is whats in my bedroom and Denon will replace this garbage receiver in my living room. Good luck to all that continue to support this brand. If you have from the x07 line to present and it hasn't crapped out yet, trust me there's a good chance it's coming. These Onkyo products are made fail.

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post #2 of 192 Old 07-22-2013, 10:21 PM
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I had an Integra DHC 40.1 I bought in Jan. 2010. It is based on the Onkyo NR709 IIRC and came with a 3 year warranty. Thats the best part of owning it. Just past the two year mark I experienced the HDMI problem along with a faulty radio. I sent it in for repairs which took 2 weeks total - not a bad turn around time. I put it up for sale and took a $500 hit by doing so but I'm glad I did. The only Onkyo product I have now is an older stereo preamp and tuner - both of which will be still working when all of the Onkyo AVRs made in the past 5 years are dead. My current AVR is a Yamaha HTR 7065 - a near clone of the A820. It works great. I may try a Pioneer next. Haven't had one since I gave my daughter an old beast of a receiver - the VSX-9900. Still works after over 15 years! The DSP is dead but direct mode works just fine.

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post #3 of 192 Old 07-24-2013, 03:21 PM - Thread Starter
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Yeah I would never spend the money for an Integra knowing it's onkyo. I'm sticking with Denon from now on and if the time comes where I need more than the new 3000/4000 has to offer I'll get a Marantz but never onkyo garbage again.

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post #4 of 192 Old 07-28-2013, 07:22 AM - Thread Starter
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Oh and last point I would like to make to those who say things like "it just seems like a product has a lot of issues when looking at forums because that's who posts. People with issues." Clearly that is wrong. I have had 2 receivers two model lines apart and the same exact issue arose which means its an Onkyo QC issue not just some coincidence. That's a 100% failure rate in my book. Some òne needs to start a class action suit against them.
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post #5 of 192 Old 07-28-2013, 03:52 PM
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Originally Posted by Semp1 View Post

Oh and last point I would like to make to those who say things like "it just seems like a product has a lot of issues when looking at forums because that's who posts. People with issues." Clearly that is wrong. I have had 2 receivers two model lines apart and the same exact issue arose which means its an Onkyo QC issue not just some coincidence. That's a 100% failure rate in my book. Some òne needs to start a class action suit against them.

According to the latest audio market research study, dated March 2013 Onkyo/Integra sold 735K AVRs world-wide as stand-alone components and HTIBs...
2 failures doesn't seem like enough evidence for a class action suit..

Just my $0.02... 👍😉
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post #6 of 192 Old 07-28-2013, 06:28 PM
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I had a Onkyo 707 which suffered the same fate as the above OP. Swore I would never purchase an Onkyo again. Then I read 124 reviews of the 717 on Amazon, dating back 2 years, with one negative Review and I purchased one yesterday. The problem with Onkyo's is that when they are good they are great and when they are bad they are good.biggrin.gif
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post #7 of 192 Old 07-28-2013, 08:02 PM
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I remember back in the day i associated Onkyo with a high-end brand i would like to own some day. For years now though they've had the most questionable reviews so i'm probably never going to own one. (Even on $600+ AVRs, unacceptable!)

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post #8 of 192 Old 07-28-2013, 11:20 PM
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I think to one extent or another people still buy because they provide a lot of features for a decent amount of money.

When the Onkyo 818 was announced, I asked in the 818 thread if Onkyo had addressed the issues surrounding the previous years models, as I was seriously considering an 818. I got the sound of crickets chirping in response.

Some people are willing to essentially gamble with their money, or put up with a higher degree of potential problems to save a few $$. Just take a look at all of the people clamoring for the newest Emotiva pre-pro's.
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post #9 of 192 Old 07-28-2013, 11:40 PM
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When the Onkyo 818 was announced, I asked in the 818 thread if Onkyo had addressed the issues surrounding the previous years models, as I was seriously considering an 818. I got the sound of crickets chirping in response.

If you asked that question when the receiver was first announced how would anybody know if the issues were resolved? The HDMI issues didn't pop up in Onkyo receivers until several months of use and sometimes up to 2 years.

No one would know if a new receiver still has those problems upon the initial release.

You heard crickets because nobody knew yet.
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post #10 of 192 Old 07-29-2013, 03:44 AM
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Quote:
Originally Posted by Kingcarcas View Post

I remember back in the day i associated Onkyo with a high-end brand i would like to own some day!

I did as well and even saved up for months to own an Onkyo 805, which was purchase for about 1k from Circuit City, that to this day is one hell of a receiver that has given me zero issues and never had to use the extended warranty for anything. To me, Onkyo has been one hell of a brand to own for 5yrs and would purchase another receiver based on my experience.
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post #11 of 192 Old 07-29-2013, 06:35 AM
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Originally Posted by afrogt View Post

If you asked that question when the receiver was first announced how would anybody know if the issues were resolved? The HDMI issues didn't pop up in Onkyo receivers until several months of use and sometimes up to 2 years.

No one would know if a new receiver still has those problems upon the initial release.

You heard crickets because nobody knew yet.

It had been out for a few months.

My point being that no one spoke a single word. Not a soul even came forward to remark that their 818 ran cooler than, say, their 807. Nothing. It was almost as if no one wanted to jinx their 818's.
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post #12 of 192 Old 07-29-2013, 08:00 AM
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There will always be problems. Yamaha is one of the most reliable, so everyone says but look here

https://www.google.com.sg/search?q=yamaha+receiver+failure&oq=yamaha+receiver+failure&aqs=chrome.0.57j62l3.2873j0&sourceid=chrome&ie=UTF-8
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post #13 of 192 Old 07-29-2013, 10:55 AM
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I avoid Onkyo too. Too many reported issues. It can't be as simple as they sell more so there's a greater chance of problems. The number of issues reported seems to be at least 10x everyone else.

I currently own 2 Yamaha's, a Marantz, a Denon, an Aiwa, 2 Sony's, and an Onkyo. Out of them, only the Onkyo has been a problem. A big enough sample size for me to conclude Onkyo's are junky.

I've also owned 2 JVCs that both failed and had to be thrown out. JVC is the worst. I'm not even sure if they still make AVRs.
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post #14 of 192 Old 07-29-2013, 02:24 PM
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Quote:
Originally Posted by bo130 View Post

I think to one extent or another people still buy because they provide a lot of features for a decent amount of money.

When the Onkyo 818 was announced, I asked in the 818 thread if Onkyo had addressed the issues surrounding the previous years models, as I was seriously considering an 818. I got the sound of crickets chirping in response.

Some people are willing to essentially gamble with their money, or put up with a higher degree of potential problems to save a few $$. Just take a look at all of the people clamoring for the newest Emotiva pre-pro's.

"Some people are willing to essentially gamble with their money"

That's me.... with Onkyo i had a 709 guess what(broad failure) rolled the dice once more with the 818. if it lasts as long as the 709 did i'll be done with them, and look elsewhere.

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post #15 of 192 Old 07-29-2013, 02:55 PM
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Originally Posted by bo130 View Post

It had been out for a few months.

My point being that no one spoke a single word. Not a soul even came forward to remark that their 818 ran cooler than, say, their 807. Nothing. It was almost as if no one wanted to jinx their 818's.

That surprises me that no one would comment. My 809 runs worlds cooler than my 705 did. And I know I've read tons of people agreeing that the new ones run cooler. In fact, my 809 barely gets warm.

That said, my biggest problem with Onkyo isn't with their products having issues, it's with their terrible customer service. When people do start having problems, Onkyo ends up giving them the run around or their receiver sits in a repair shop for three months and makes no progress. Or, when people start reporting similar massive failures, Onkyo denies there's a problem.

Granted, this doesn't just apply to Onkyo, a lot of companies deny any problems or wrong-doing, until they get backed into a corner.

My 705 is still working, by the way, after five years, as well as my 809 after two years. I also owned a Pioneer Elite SC-35 that crapped out on me, shy of the two year mark. That receiver retailed for $1,600! I also own a Pioneer 1222, which is working great, so far.

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post #16 of 192 Old 07-29-2013, 03:44 PM
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I own the 503 and an 807 - never had a problem with either - that's a fact.
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post #17 of 192 Old 07-29-2013, 06:48 PM
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I owned three Onkyos (805, 885 and 886) and never had an issue with any of them.

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post #18 of 192 Old 07-29-2013, 07:09 PM
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Originally Posted by Bill Mac View Post

I owned three Onkyos (805, 885 and 886) and never had an issue with any of them.

Bill

Seriously, I've got to agree that Onkyos are trouble prone.I opened my TX-NR717 yesterday morning and set it up. Everything went smoothly, since its very similar to my "dead" 707. It worked terrific all of yesterday but this morning, no audio. Perfect video but could not get the sound to work. Exactly what happened, to my 707, except that took two years. Fiddled about with it for one hour and packed it up. The shop has a one month return policy.
Went out and purchased a Yamaha 671. I like the component pass through better than the new ones.
Either I'm really unlucky or it was a "bum" unit from the get go. I should have realized. It was marked down from $800 to $449 CDN, which is really good price for an Onkyo in Canada. Maybe they can't sell these units.
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post #19 of 192 Old 07-31-2013, 11:51 PM
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Originally Posted by Bill Mac View Post

I owned three Onkyos (805, 885 and 886) and never had an issue with any of them.

Bill

Have you owned an Onkyo made in say the last 3 years? The product model's that have been cropping up are in the *07 and newer model series.
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post #20 of 192 Old 08-01-2013, 12:25 AM
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I've had my Onkyo HTRC370 with no issues since Nov 2011. My Pioneer 919 died after 2 years. Don't need one right now but as the old saying goes, they just don't make 'em like they used to. No need to in our throw away society....and with rapid advances in avail tech, we keep buying new ones anyways smile.gif

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post #21 of 192 Old 08-09-2013, 06:57 AM - Thread Starter
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Originally Posted by lovinthehd View Post

I've had my Onkyo HTRC370 with no issues since Nov 2011. My Pioneer 919 died after 2 years. Don't need one right now but as the old saying goes, they just don't make 'em like they used to. No need to in our throw away society....and with rapid advances in avail tech, we keep buying new ones anyways smile.gif
No. Onkyo doesn't make em' like they used to. Denon and Yamaha seem to be doing just fine. Onkyo is like the Kia of electronics now. Meaning if all of a sudden a product that every one else is charging for with the same features comes out for half the price of every one elses product something must've been done to get it that cheap. In Onkyo's case use really cheap junky hdmi boards.

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post #22 of 192 Old 08-09-2013, 07:32 AM
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My advice to anyone wanting to buy Onkyo is to buy from an authorized dealer and if an extended warranty is offered by them get it.
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post #23 of 192 Old 08-09-2013, 09:58 AM
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We all know the answer....Onkyo is dirt cheap, packs killer features. We all keep thinking surely a good company would fix known issues and not repeat. Wrong....they make loaded avrs that are iffy at best and junky at worst. They lure you in with features but skimped where it counts. I've owned many ,about half have broken down. The thing is they don't even sound too great to start with and almost always have a poor receiver, but sometimes it's good, same model....? As long as they offer everything for half price they will have customer...but even that may not save them. And.....of course there are the fans that think they do no wrong..........
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post #24 of 192 Old 08-09-2013, 11:01 AM - Thread Starter
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I just love the way some people say well I've never had a problem and have had it for a few years now. I've had it for almost 2 years my self and have put at least 3-4000 hours on it. If you're not using the receiver as an every day thing then of course it will take a long time for the problem to come up. But in reality their receivers have a life and its about 2 years If used on a normal basis. Onkyo products are cheap garbage And any one who buys integra is crazy because all that is. Is rebadged garbage made with the same cheap hdmi boards.

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post #25 of 192 Old 08-09-2013, 12:05 PM
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I was actually coming to this section to post a question as to whether or not people have had as bad of luck as myself with their Onkyo products. I guess the answer is a resounding: Yes!

When I get home this evening my plans are to remove my Onkyo TX-SR606 from my rack are re-install my nearly 10 year old Pioneer VSX-D914-K. My Onkyo can't use HDMI at all anymore among many other issues. My wife bought it for me on my 27th birthday after I raved about wanting it after reading a glowing review from Home Theater Magazine. She got a hell of a deal on it from Circuit City when they were going under.

My Pioneer on the other hand still sounds great. I will be running the analogue 5.1 out of my Oppo BDP-83 to it and the two Tos-Link inputs will be for my PS3 and Xbox 360. I will now have to invest in a few longer HDMI cables since my 6 foot ones won't reach my TV. I previously just ran everything into my Onkyo via HDMI then out to the TV via HDMI. It will be a little less convenient, but IMO my Pioneer always sounded better. That is why I never got rid of it to begin with.

My plans are to upgrade to a Sony STR-DA2800ES sometime in the spring (probably after tax season).
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post #26 of 192 Old 08-09-2013, 03:32 PM
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Originally Posted by Semp1 View Post

I just love the way some people say well I've never had a problem and have had it for a few years now. I've had it for almost 2 years my self and have put at least 3-4000 hours on it. If you're not using the receiver as an every day thing then of course it will take a long time for the problem to come up. But in reality their receivers have a life and its about 2 years If used on a normal basis. Onkyo products are cheap garbage And any one who buys integra is crazy because all that is. Is rebadged garbage made with the same cheap hdmi boards.

So just because some Onkyo owners haven't had problems thats an issue with you? So one has to have a set number of hours on their Onkyo to be able to say they haven't had any issues? I fully understand that Onkyo's reliability is most certainly not the best. But why does it bother you when someone like myself and others post that they have had no issues with multiple Onkyo AVR/prepros?

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post #27 of 192 Old 08-09-2013, 03:36 PM
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Originally Posted by Elmo C View Post

And.....of course there are the fans that think they do no wrong..........

Hey Moe,

Sounds just like Emotiva fans biggrin.gif.

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post #28 of 192 Old 08-09-2013, 04:23 PM
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Quote:
Originally Posted by Bill Mac View Post

So just because some Onkyo owners haven't had problems thats an issue with you? So one has to have a set number of hours on their Onkyo to be able to say they haven't had any issues? I fully understand that Onkyo's reliability is most certainly not the best. But why does it bother you when someone like myself and others post that they have had no issues with multiple Onkyo AVR/prepros?

Bill

Why not ask yourself why it bothers you for others to say they had no problems with Emotiva?
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post #29 of 192 Old 08-09-2013, 05:04 PM
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Why not ask yourself why it bothers you for others to say they had no problems with Emotiva?

Hey Mud,

Why don't you show me a post where I said it bothers me when Emotiva owners post that they have no problems. I'm quite happy when Emotiva owners are having no issues with their gear. Why would I not be for any owner of any gear. I have said numerous times that if I had issues with my first Onkyo (805) that many were having I would have never bought another Onkyo. I don't blame people for avoiding Onkyo AVR/prepros as their reliablity and service is not the best.

So as I asked earlier lets see my posts where it bothered me that Emotiva owners were having no problems smile.gif.

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post #30 of 192 Old 08-09-2013, 10:45 PM - Thread Starter
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Originally Posted by Bill Mac View Post

So just because some Onkyo owners haven't had problems thats an issue with you? So one has to have a set number of hours on their Onkyo to be able to say they haven't had any issues? I fully understand that Onkyo's reliability is most certainly not the best. But why does it bother you when someone like myself and others post that they have had no issues with multiple Onkyo AVR/prepros?

Bill
Because what I am saying makes sense. Some one who is only using their receiver on an average of let's say 10 hours a week simply to watch a few movies and a game will only use their receiver at most 480 hours in a year. That's less in 5 years what I use it in 2 most likely. Clearly how much use a product gets influences how long it lasts. So if the receivers hdmi boards are pure trash which they absolutely are and their durability is low which it absolutely is. Someone who hardly uses it will think wow this receivers great it lasted me 6 years but in reality they hardly used it enough to even give a proper judgement of that receivers quality. My receiver goes on with my tv and doesn't go off until everyone in the family is done using it in the living room. That's a true test of quality and guess what it's sorely lacking. The fact that I've had another Onkyo receiver in the past and it broke twice withe the same issue and this receiver two years newer now broke and tons of receivers along different lines through different model years are breaking all over forums. It shows onkyo is a junk company and should be treated as such. Enough with the good reviews because a warning should be before every review. "Good when it works but almost guaranteed to fail"

65VT60+55GT50+Onkyo TX-NR727+Denon AVR-1913+OPPO bdp-103+OPPO bdp-83=Heaven
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