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-   -   Denon 2311 dying? Video and sound cutting out (http://www.avsforum.com/forum/90-receivers-amps-processors/1494546-denon-2311-dying-video-sound-cutting-out.html)

rr14 10-11-2013 06:33 PM

Hi everyone. I have a demon 2311 that is cutting out periodically regardless of source. It'll cut out for 4 or 5 seconds, loose sound, loose video and the input indicators disappear . At first I thought it was a bad hdmi cable, but it's happening with multiple sources. ( Xbox , directv). It's happening when the unit is not hot. What gives?

jdsmoothie 10-11-2013 09:58 PM

Try unplugging the unit for 10 minutes and if still no joy, then reset the microprocessor (p. 84 OM). Otherwise, if purchased from an authorized dealer, the unit has a 3 year warranty so check Denon's website to see if there is an authorized repair shop in your local area.

rr14 10-14-2013 03:41 PM

Cool. I'll give it a try. I bought it from electronics expo which I believe is an authorized dealer.

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