Denon 2311 dying? Video and sound cutting out - AVS Forum
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post #1 of 3 Old 10-11-2013, 05:33 PM - Thread Starter
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Hi everyone. I have a demon 2311 that is cutting out periodically regardless of source. It'll cut out for 4 or 5 seconds, loose sound, loose video and the input indicators disappear . At first I thought it was a bad hdmi cable, but it's happening with multiple sources. ( Xbox , directv). It's happening when the unit is not hot. What gives?
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post #2 of 3 Old 10-11-2013, 08:58 PM
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Try unplugging the unit for 10 minutes and if still no joy, then reset the microprocessor (p. 84 OM). Otherwise, if purchased from an authorized dealer, the unit has a 3 year warranty so check Denon's website to see if there is an authorized repair shop in your local area.

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** Think the AVR is defective?  Reset the microprocessor 4-5 times. 
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post #3 of 3 Old 10-14-2013, 02:41 PM - Thread Starter
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Cool. I'll give it a try. I bought it from electronics expo which I believe is an authorized dealer.
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Denon Avr 2311ci Receiver , Denon , Denon Electronics
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