Join Date: Dec 2011
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Hi everyone. I have a demon 2311 that is cutting out periodically regardless of source. It'll cut out for 4 or 5 seconds, loose sound, loose video and the input indicators disappear . At first I thought it was a bad hdmi cable, but it's happening with multiple sources. ( Xbox , directv). It's happening when the unit is not hot. What gives?
Join Date: Sep 2007
Location: Orlando, FL
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Try unplugging the unit for 10 minutes and if still no joy, then reset the microprocessor (p. 84 OM). Otherwise, if purchased from an authorized dealer, the unit has a 3 year warranty so check Denon's website to see if there is an authorized repair shop in your local area.
"JD" - Call 585-645-1006 or email firstname.lastname@example.org for AVR selection and pricing discussion 8am - 8pm EST daily (incl Sat/Sun)
AV Science - Dealer for Denon, Marantz, Yamaha, Onkyo, Def Tech, Atl Tech, SVS, Oppo
Think you have a defective AVR? Owner's manual - Factory reset 4-5 times in a row.
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