I bought my Denon AVR 3311ci a few years back and was thrilled. Great company, great product.
It broke last week. Evidently there is a problem where the system shuts down for non-existent overheating. No biggie, I'll find an authorized service center. It is out of warranty, and even though it is irritating to pay to fix a design defect, I will play ball.
Go to their website, type in my zip code, no service centers. Call, talk to a good dude in customer service, no service centers within 300 miles. He gives me the name of a random shop about 400 miles away. No website.
By now, you might be thinking - ha, you probably live in North Dakota, or Alaska. Nope. San Francisco. Denon has sold me a defective product that it really has no rational way of repairing. So now I have a relatively expensive brick.
That is the sound of a company that is not long for this world.