Just purchased my 2nd Sherwood Newcastle R-972 for my 2nd room, have the 1st about 1 1/2 years. With the new one playing a blu-ray only plays stereo not surround using hdmi. Same brand player, so I took the player and hdmifrom the first and connected it to the 2nd still only stereo while it played surround on the 1st. Noticed when first starting the new one the on screen menu froze so I shut it off and unplugged then the menu worked, doing trinnov it did not recognize the right front and left surround as no sound out of them but redid trinnov and then it worked. Tried different hdmi inputs, does surround with satellite hdmi input. The instruction manual is lacking. Which amp setting to use on 2nd bi-amp, surround back, on 1st 7 speakers on 2nd 5 speakers. Wonder if my 2nd is defective?