So I am a huge denon fan. Have owned avrs 2311x2. 4311x2 and now a 4520. I bought the bluray 3313 as well for my new house. I am very familiar with there and how they work.
About three months ago it stopped talking to network. Everything seems find however as far as other functions. Didn't bother me at first but then went to try and connect it again. Didn't work. Called denon. They said it was a router and my fire wall. But my 4311 is connecting fine. So they said reset. I did every reset possible multiple times. Even reset the router. Nothing. Wasn't picking up IP address.
Called denon ALOT. One guy was somewhat helpful but the rest of them had no clue what they were talking about and very rude.
Finally ended up running a cable straight to the receiver from modem and still nothing. Did the same thing to blu ray player and it worked just fine. So long story short, it appears the network card went out on it and am sending it back and trying to get a new one.
Has anyone else has this problem????