Denon - Pandora yet again - AVS Forum | Home Theater Discussions And Reviews
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post #1 of 81 Old 06-23-2016, 03:59 PM - Thread Starter
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Denon - Pandora yet again

One of my three Denon receivers, the Pandora quit working again. When I login it just kicks me back again. Is this going to be another firmware thing like it was 2 years ago? My 2313 and other one appear to still work. Other internet based apps work fine. The one no longer working is the X3000 model

I am not seeing any recent threads here about Denon Pandora issues.
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post #2 of 81 Old 06-23-2016, 06:56 PM
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I have the same problem. I've been reading up on all the problems that were experienced in 2012, and from the posts I have read the problem is the same: out of the blue, my denon AVR-S720W receiver wants my Pandora credentials, I enter them in, select "OK", and it briefly flashes PLEASE WAIT... then nothing. It can't have been more than 2 weeks since it was working, and I have tried all the standard fixes (even cleared the DHCP server), no luck. Anyone else know anything of importance?
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post #3 of 81 Old 06-23-2016, 06:59 PM - Thread Starter
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I use mine every day for my workouts, so I can verify it stopped working this morning. Same symptoms as you.
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post #4 of 81 Old 06-23-2016, 09:24 PM
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Quote:
Originally Posted by reefcrazed View Post
I use mine every day for my workouts, so I can verify it stopped working this morning. Same symptoms as you.

I also have the same issue but with a marantz sr5008. It was working 2 days ago I don't know why it stopped. I created a new account on my PC and then tried logging in thru marantz sr5008, no luck just goes to blank screen on the phone app. When logging in thru PC, it works fine, it's just the marantz.

Now I have to resort to using Pandora on my phone running airplay to AVR.

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post #5 of 81 Old 06-24-2016, 04:04 AM
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Mine works just fine .....oh wait I quit using the denon and for all streaming have gone back to my onkyo

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post #6 of 81 Old 06-24-2016, 04:21 AM
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I see the same problem on Marantz NA8005

but Pandora is still working on my NA7004's

please take the high road in every post:do not respond to or quote a problematic post: report it
HDMI.org:what a mess this is a red flag issue
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post #7 of 81 Old 06-24-2016, 06:45 AM
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Same here this week for me; 1st time ever. I get the please wait mssg


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post #8 of 81 Old 06-24-2016, 06:48 AM
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No longer able to logon to Pandora

Denon is working on resolving the Pandora issue.

http://denon.custhelp.com/app/home





Note, until this issue is resolved, you can still use Bluetooth to stream Pandora audio from your phone/tablet to the AVR.
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post #9 of 81 Old 06-24-2016, 08:26 AM
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Quote:
Originally Posted by yanks1 View Post
Same here this week for me; 1st time ever. I get the please wait mssg


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I didnt see this thread but my pioneer SC-71 quit connecting to pandora yesterday. I can connect to internet radio with no issues but receive a "server error" message when trying to connect to pandora. It makes me feel a little better as it sounds like its a pandora problem and not a home network issue...
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post #10 of 81 Old 06-24-2016, 01:47 PM
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Quote:
Originally Posted by Max Kirschling View Post
I have the same problem. I've been reading up on all the problems that were experienced in 2012, and from the posts I have read the problem is the same: out of the blue, my denon AVR-S720W receiver wants my Pandora credentials, I enter them in, select "OK", and it briefly flashes PLEASE WAIT... then nothing. It can't have been more than 2 weeks since it was working, and I have tried all the standard fixes (even cleared the DHCP server), no luck. Anyone else know anything of importance?
Same here with my S900
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post #11 of 81 Old 06-25-2016, 08:26 AM
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JFYI...I've had this problem for a few days on my Marantz 7008. I suspect that Pandora has once again screwed up the works.

I plan to call Marantz support. I suppose they know about the issue by now.

On another Pandora related note: I constantly have issues with Pandora on my Note 4. Especially with the app initially working. ONce hooked up, it is fine. Due to these types of issues, I have yet to subscribe to Pandora.
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post #12 of 81 Old 06-25-2016, 08:46 AM
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My Denon AVR-1613 is working fine with Pandora so maybe this only affects newer models?

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post #13 of 81 Old 06-25-2016, 08:28 PM
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Just picked up a AVR-X720WA. Tried setting up Pandora, but like the rest of the users I can not get into Pandora.
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post #14 of 81 Old 06-25-2016, 09:36 PM
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Same here as of last night on my x5200! Never let's you log on.
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post #15 of 81 Old 06-26-2016, 02:40 AM
 
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What probably has happened is Pandora changed something about their client interface at their server side, and updated it's own apps to their new handshaking, but the firmware-based apps on devices like AVRs haven't been updated yet. I'll bet there are a ton of devices that went down.

That's Pandora's bad. Complain to them.
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post #16 of 81 Old 06-26-2016, 03:16 AM
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Quote:
Originally Posted by reefcrazed View Post
One of my three Denon receivers, the Pandora quit working again. When I login it just kicks me back again. Is this going to be another firmware thing like it was 2 years ago? My 2313 and other one appear to still work. Other internet based apps work fine. The one no longer working is the X3000 model

I am not seeing any recent threads here about Denon Pandora issues.
I purchased a refurbished Denon AVR5200W on 12-1-15; Pandora has never worked. Since I have other alternatives, (Oppo, Roku, smart tv) I have not spent much time working with it, although I do occasionally check for fixes. Overall I am pleased with the 5200 and will probably not replace it until 2018.

Thanks for raising this issue.

7.4.4 system with Denon 5200 (Height 1, Height 2, surround, rear surround), Emotiva XPA-5 (front, center), All Klipsch speakers: Cornwall (front), 2 Heresy (center), 2-kg-1.5 (front surround), 2-kg-1.5 (middle surround), 2 RS-7 (rear surround), 4 KSW 15 (sub), 2 SA-2 height-1, 2 SA-2 height-2, Oppo 203, Mac Mini (network), Apple TV (DNLA), Roku 4, 3TB My Book (DNLA), Dell PC (Network), Vizio UM-P702uiB3, Logitech Harmony Companion, X-box one s
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post #17 of 81 Old 06-26-2016, 03:24 AM
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Quote:
Originally Posted by Alanlee View Post
I purchased a refurbished Denon AVR5200W on 12-1-15; Pandora has never worked. Since I have other alternatives, (Oppo, Roku, smart tv) I have not spent much time working with it, although I do occasionally check for fixes. Overall I am pleased with the 5200 and will probably not replace it until 2018.

Thanks for raising this issue.
No reason Pandora should not have worked prior to last week if the X5200W was operating correctly.
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post #18 of 81 Old 06-26-2016, 07:48 AM
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Originally Posted by jdsmoothie View Post
No reason Pandora should not have worked prior to last week if the X5200W was operating correctly.
Thank you for your response JD - you make this forum work for me. "Every single day and every word you say, I'll be watching you" Oh wait - that's a line from a Police song. Really my devotion is not that serious and not in that way (LOL).

Pandora has never worked, and I have not spent much time trying to make it work. I guess my bad. The online radio stuff works, although I seldom use it. I have tried rebooting even changing my password, but no joy. For me it is not a big deal.

In fact I would be happy if Denon stuck to processing audio and left the online stuff to others. Denon makes a great receiver; they don't need bells and whistles to make me happy. I have Roku, Apple TV, Oppo, a Sirius tuner and a smart tv for the bells and whistles.

Except for the Oppo and the TV I can buy a new bell and whistle for $100 or so if something new comes around that I just have to have. An AVR puts a bigger dent in my pocketbook, so less easily replaced.

Regards
Alanlee
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post #19 of 81 Old 06-26-2016, 08:09 AM - Thread Starter
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Quote:
Originally Posted by Alanlee View Post
Thank you for your response JD - you make this forum work for me. "Every single day and every word you say, I'll be watching you" Oh wait - that's a line from a Police song. Really my devotion is not that serious and not in that way (LOL).

Pandora has never worked, and I have not spent much time trying to make it work. I guess my bad. The online radio stuff works, although I seldom use it. I have tried rebooting even changing my password, but no joy. For me it is not a big deal.

In fact I would be happy if Denon stuck to processing audio and left the online stuff to others. Denon makes a great receiver; they don't need bells and whistles to make me happy. I have Roku, Apple TV, Oppo, a Sirius tuner and a smart tv for the bells and whistles.

Except for the Oppo and the TV I can buy a new bell and whistle for $100 or so if something new comes around that I just have to have. An AVR puts a bigger dent in my pocketbook, so less easily replaced.

Regards
Alanlee
Thoughts on if Denon is aware of this?
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post #20 of 81 Old 06-26-2016, 08:29 AM
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Originally Posted by reefcrazed View Post
Thoughts on if Denon is aware of this?
Good point - Post 8 this thread JD says they are aware. I guess the problem will be addressed in some future software update. I am wondering if the issue on my 5200 is with Pandora and not the Denon AVR.

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post #21 of 81 Old 06-26-2016, 05:21 PM
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Same story on my Pioneer Elite Sc-95...bad Pandora..

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post #22 of 81 Old 07-17-2016, 01:34 PM
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Any update on Pandora/Denon?

Quote:
Originally Posted by jdsmoothie View Post
Denon is working on resolving the Pandora issue.

http://denon.custhelp.com/app/home





Note, until this issue is resolved, you can still use Bluetooth to stream Pandora audio from your phone/tablet to the AVR.
Any update on Pandora/Denon? Just tired to login, Can't get Pandora tp connect. Going to see if there are any firmware updates for avr.
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post #23 of 81 Old 07-17-2016, 04:29 PM
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Quote:
Originally Posted by reefcrazed View Post
One of my three Denon receivers, the Pandora quit working again. When I login it just kicks me back again. Is this going to be another firmware thing like it was 2 years ago? My 2313 and other one appear to still work. Other internet based apps work fine. The one no longer working is the X3000 model

I am not seeing any recent threads here about Denon Pandora issues.
Same issue here. So how long did it take to fix in the past? It's been over 3 weeks already, you think the issue would be resolved already.
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post #24 of 81 Old 07-17-2016, 05:14 PM
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Quote:
Originally Posted by MichiganTim View Post
Any update on Pandora/Denon? Just tired to login, Can't get Pandora tp connect. Going to see if there are any firmware updates for avr.
I'd give it another month or so ...
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post #25 of 81 Old 07-17-2016, 06:33 PM
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I'd give it another month or so ...
Hilarious, 2 months?

Ok thanks

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post #26 of 81 Old 07-17-2016, 06:38 PM - Thread Starter
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Doing my workouts through my cell phone suck, I miss my main stereo.
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post #27 of 81 Old 07-17-2016, 06:50 PM
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I can overlook it if they are trying to increase the resolution. So I guess now they have to.

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post #28 of 81 Old 07-18-2016, 12:43 AM
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Quote:
Originally Posted by reefcrazed View Post
Doing my workouts through my cell phone suck, I miss my main stereo.
No reason to when you can use Bluetooth or Airplay or even a Chromecast.

http://www.bestbuy.com/site/google-c...?skuId=4397400
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post #29 of 81 Old 07-21-2016, 10:00 AM
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I have the same problem accessing Pandora with my Marantz SR-5009. Like Alanlee, I also wonder if receivers should have streaming built in, when blu-ray players, Roku, and other dedicated streaming sticks seem to be so much superior. Streaming built into a receiver seems more like an afterthought so reviewers can check more boxes on the "feature list".

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post #30 of 81 Old 07-21-2016, 10:17 AM
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blu ray players are slow to update with streaming access. I can't get ESPN GO on my Panasonic Blu Ray players. There's no more firmware updates. Roku is the best in my opinion. Maybe AppleTV is good too but I'm not an IOS user.

Dedicated devices will always be ahead of Smart TV's, AVR's and BD players when it comes to streaming access. The updates happen more frequently. Smartphones get updated quickly too but then you have to stream it to something else if you want a bigger screen.

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