Originally Posted by barasn
i bought anthem 50 v 3d second hand but the owner lost cd so i cant upgrade software and cant use arc what i need to do ? need rs 232 driver and arc software how can i get it
You don't need any special driver for the serial (RS232) connection. If you use a USB to serial adapter, such as the commonly used Keyspan USA-19HS that Anthem ships with the unit, you can get its driver from the Tripplite.com web site (Tripplite owns Keyspan). Download and install the driver for your particular flavor of Windows. If you need the actual USB to serial adapter itself you can purchase it from Amazon or even from Anthem. You will also need a "straight through" serial cable -- pins 1-9 connect directly to pins 1-9 -- available from places like Radio Shack, or from Anthem.
As mentioned above, the ARC install kit can be downloaded from the Anthem web site. As can the latest firmware installer.
So the one thing that's really missing from all this is that you don't have the ARC license and the ARC mic calibration file that came on that original install CD.
For those, email Anthem tech support with the Serial Number of your AVM 50v/3D and with the Serial Number of your ARC microphone, and they can email those two files to you. The two files they send you will have names made up of numbers -- those two Serial Numbers.
When you download the ARC install kit, UnZip it (if your Windows computer hasn't done that automatically) so that you have a folder. Look in that folder until you find the Setup.Exe program which is the installer itself for the ARC Windows application program. Copy the two files you got from Anthem Tech Support into the same place where you found that Setup.Exe program, then double click on that program to run the Installer. It will install the ARC Windows application on your Windows PC, and also copy those two files to where they need to be when you run the ARC setup.