Originally Posted by JDCaduceus
That is correct during the level calibration I'm getting no sound to my sub. Even when it's selected. In addition, doing the ARC set up I originally had the sub selected however when the test began and it got to the part where it was measuring the sub woofer it gave me an error code advising me that it was unable to proceed. So you are correct I'm not getting sound either on level calibration for arc when I have probably selected the sub.
At this point, I really believe that I might have a bad processor. I have only had my processor for approximately five months.
To make matters worse, I check my processor tonight and now I'm having a handshake issue with my HDMI out.
It seems now my HDMI out of the processor will not project any kind of picture or sound at all. Even when I switch The source to resolve any kind of handshake issues, which normally correction itself by showing a picture, this time my screen simply flickers telling me I have an HDMI out issue
So I am really at a loss. It looks like it's a bad processor but I can't be sure I think I'm pretty competent but I learn something new every day. I really don't know what's going on in my situation either with the sub or now my picture.
Do you guys have any advice on where I should take this? Or any advice on how to fix these issues?
Hard to believe after 5 months it is going bad they are very reliable.
Usually it is something that the user forgot, a connection problem or a temporary firmware glitch. Hopefully we can correct it.
It is a good policy to start from the basics and check each item, not skipping any steps.
If you still have the HDMI problem.
Do a hard reset of the Anthem and your display disconnecting power from each for 2 or 3 minutes.
Restart both. Still no picture or sound ?
Check you have a HDMI source selected in the Anthem and the correct input source selected in your display.
Unplug the output HDMI cable at both ends and reinsert making sure it goes straight into the socket
Still no picture or sound ?
Attempt to bring up the setup menu on your display using the remote control
With the HDMI source you want selected scroll through the front Led displays using the status button and write each down and let us know what each says