Join Date: May 2006
Location: Morrison, Colorado
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If I understand correctly you're saying that the red light on your subs is not turning green. Many subs have a 'standby' setting to reduce power consumption when not in use, and will power on (light will turn green) when they receive a signal. But the signal need to be sufficient to trigger the sub. It sounds like your subs may not be receiving a strong enough signal. From you ARC chart it appears that your subs should be turned on in settings as long as ARC is turned on in the sources. So be sure to check your sources and make sure ARC ROOM EQ is 'on'. In SPEAKER CONFIGURATION open the movie config and see if 'advanced settings ' are on. If ARC is loaded it should be 'on' and crossovers for your speakers should be the same as they are on the ARC targets page (except for the sub cross-over/cutoff thing that we don't need to get into here).
If those settings are OK, then check to make sure the 'on the fly' setting for your subs has not been turned down. While listening to a movie push the 'SUB-LFE' button on the Anthem remote. It should read'+0.0'. If has been turned down return it to '+0.0'. See the 'OPERATION/LEVEL TRIM' section of your manual for a better explanation.
See if your subs have an 'always on' setting. Many have 'off', 'standby' and 'on' power choices. If you can turn them to always 'on' it should turn your light green, which means that the sub's amp is on. If you can set their power to 'on' try playing a disc with good bass and LFE and listen. If you still can't hear the sub, place your hand on the sub speaker and feel for any movement.
Hope this helps. As MicthPope said, its unlikely both subs would die at the same time. Its probably a screwy setting.
"When all else fails, read the manual."