Anthem D2/D2v/AVM50/AVM50v/ARC1 tweaking guide - Page 202 - AVS Forum
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post #6031 of 43031 Old 04-29-2007, 10:52 AM
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Quote:
Originally Posted by FilmMixer View Post

Rob.... sorry for all of your frustrations.. but a couple simple suggestions to try. I've had some issues in the past that mysteriously showed up, but went away later after some of the following...

It's a PITA, but I would try and clear out your D2 by restoring factory defaults, pulling AC and restarting from scratch. Set your output to 1080i/60 and see if your problems go away...

Thanks, I will give that a try later today (after watching the race at Talladega). Not much to lose, really.
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post #6032 of 43031 Old 04-29-2007, 05:40 PM
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Hi all,

I've been lurking here for a while, and have finally decided to join. I have an AVM50 that I've had for 2 weeks now. I have a couple of nagging issues that I could use some help with.

I have read nearly every reply in this thread, and although it is certainly possible that I missed this info, I dont think this has been answered before. If it has, please accept my apologies.

I am having problems (started yesterday) with brief blue flashes while watching DVDs my sony player is hooked up to component input #1 and I am using the HDMi out to my Sony SXRD KDS55A2000.

The last 3 or 4 movies I watched had at least 1 occurance of the blue flash wile watching the movie. I was not pausing the movie, skipping chapters or anything, but I got a brief (maybe 1-2 sec) blue screen while watching. The audio continues playing while the video is gone. Needless to say, I have never had any problems with the player dropping the video when connected straight to the TV.

I also have not observed any Blue screens while watching satellite TV (directv hr20). The satellite box is connected using HDMI. But again, no blue screens while watching satellite.

I will call Anthem, but I was hoping that someone has an Idea what I might check first. I have to say, that I am blown away by the sound, video, and sheer flexibility of this processor, but I am shocked by the number of issues, especially video problems, that users seem to be having with this unit.

BTW, the software vers. is 1.11 as shipped. I have yet to update to any of the beta versions. Thanks guys!

Sean
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post #6033 of 43031 Old 04-29-2007, 06:16 PM
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Sean,
What resolution of video are you sending from the DVD player to the Anthem?

Normally I would suggest that your DVD symptoms mean that you have a marginal HDMI cable from the Anthem to your TV. [The timing you describe sounds like a failed attempt to re-confirm that the HDCP (copy protection) is still in place.] But since you are not seeing these issues with your DirecTV input, it must be something else.

So my first thought now is that the Component cables from your DVD player to the Anthem are either faulty or are not fully inserted in the jacks.

If your blue flashes are happening frequently enough try this: Grab each DVD Component cable in turn, about an inch from the jack, and wiggle it a bit. If you see any change in the flashes (more flashes or less flashes) double check that this particular plug is fully inserted. If it is fully inserted, try replacing that cable. Be sure to check both ends of all 3 Component cables between the DVD player and the Anthem.

If checking the cables doesn't do it for you, then talking this over with Anthem is probably your best bet.

---------------------------------------------------------

As to the number of issues with these units: Be aware that there is A TON more open discussion of issues here than is typical for most home theater electronics. You will seldom find such open discussion of "test" software releases for example. Watching sausage get made can be disturbing. Same here. People with problems are far more likely to post than those who are happy, particularly on a thread like this with so many users willing to try to help.
--Bob

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post #6034 of 43031 Old 04-29-2007, 06:37 PM
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soapman72:

The same thing happens here with my series 3 TiVo. It's connected via component to the AVM50 and the Anthem is connected to the display via HDMI. The blue screens are generated by the Anthem whenever it loses signal input. Changing cables did not solve the problem so I suspected it was either a TiVo or Anthem issue.

I'm now leaning toward the Anthem as being the cause, as it doesn't occur if the TiVo is connected directly to the display, using the same component cables.

I'm running 1.11g
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post #6035 of 43031 Old 04-29-2007, 07:13 PM
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Quick questions...will the D2 be firmware updateable to 1.3 (1.3a or 1.3b, whatever those differences are?)

Also, what's the status on proper 1080p24?

*************************************************

Still looking for a movie theatre that shows movies the way they're SUPPOSED to be viewed...



...with a bitrate meter and screencaps.
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post #6036 of 43031 Old 04-29-2007, 07:21 PM
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Sean,

Although this shouldn't happen, I wonder if the DVD discs you had the problem with are dual layer, and you are losing the video for a second or two when the disc starts reading the second layer? Just a thought.

Mark

I contend that we are both atheists. I just believe in one fewer god than you do. When you understand why you dismiss all the other possible gods, you will understand why I dismiss yours." - - Stephen Roberts
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post #6037 of 43031 Old 04-29-2007, 07:26 PM
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Quote:
Originally Posted by 3Dfx View Post

soapman72:

The same thing happens here with my series 3 TiVo. It's connected via component to the AVM50 and the Anthem is connected to the display via HDMI. The blue screens are generated by the Anthem whenever it loses signal input. Changing cables did not solve the problem so I suspected it was either a TiVo or Anthem issue.

I'm now leaning toward the Anthem as being the cause, as it doesn't occur if the TiVo is connected directly to the display, using the same component cables.

I'm running 1.11g

Is this happening when simply watching a program, or when changing channels?

If only during the channel changing, I believe, if running the S3 in native mode, the brief blue screen is common and is a result of resloution (channel) changing.

Mark

I contend that we are both atheists. I just believe in one fewer god than you do. When you understand why you dismiss all the other possible gods, you will understand why I dismiss yours." - - Stephen Roberts
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post #6038 of 43031 Old 04-29-2007, 07:53 PM
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Quote:
Originally Posted by ILJG View Post

Quick questions...will the D2 be firmware updateable to 1.3 (1.3a or 1.3b, whatever those differences are?)

Also, what's the status on proper 1080p24?

If you mean HDMI V1.3, etc., the answer is that it can't happen by software change alone. At the very least the HDMI driver chips for HDMI V1.3 are different. Anthem has not pre-announced any HDMI V1.3 products. I would not expect any HDMI V1.3 products (or upgrades) from Anthem this year.

The vast majority of reports here are that 1080p/24 input to either 1080p/60 output or 1080p/24 output is working correctly now.

1080p/60 or 1080i/60 to 1080p/24 conversion (for film based content embedded in a video rate stream) is not working properly. There are two distinct issues. Anthem's default timings for 1080p/24 output are not working with some displays. Custom timings can be entered by the owner to fix this. And the conversion itself from 1080p/60 or 1080i/60 rate input to 1080p/24 rate output is not solid. Stuttering occurs. Anthem is aware of the issue and working on it, but there is no ETA on a fix.
--Bob

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post #6039 of 43031 Old 04-29-2007, 08:16 PM
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Quote:
Originally Posted by Bob Pariseau View Post

If you mean HDMI V1.3, etc., the answer is that it can't happen by software change alone. At the very least the HDMI driver chips for HDMI V1.3 are different. Anthem has not pre-announced any HDMI V1.3 products. I would not expect any HDMI V1.3 products (or upgrades) from Anthem this year.

The vast majority of reports here are that 1080p/24 input to either 1080p/60 output or 1080p/24 output is working correctly now.

1080p/60 or 1080i/60 to 1080p/24 conversion (for film based content embedded in a video rate stream) is not working properly. There are two distinct issues. Anthem's default timings for 1080p/24 output are not working with some displays. Custom timings can be entered by the owner to fix this. And the conversion itself from 1080p/60 or 1080i/60 rate input to 1080p/24 rate output is not solid. Stuttering occurs. Anthem is aware of the issue and working on it, but there is no ETA on a fix.
--Bob

Bob, thanks for understanding my unfairly cryptic questions. Yes, I meant HDMI and 1080i60 --> 1080p24 conversion. I'll check back periodically on the status of this conversion since I do want to update my receiver soon, and the D2 looks great for a lot of things, I just want to be sure the multiple 1080i60 sources I have (cable, HD DVD) will be handled OK...and next time I'll ask my questions more clearly.

*************************************************

Still looking for a movie theatre that shows movies the way they're SUPPOSED to be viewed...



...with a bitrate meter and screencaps.
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post #6040 of 43031 Old 04-29-2007, 09:09 PM
 
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Does anyone have 1080P/24fps working correctly through the D2 to the RS1? I get cyclic stutters (picture only)about every 45 seconds when I have the output of the D2 set to 1080P/60.

If I change the output to 1080P/24 the stutters become less frequent and random but still occur. This is using a Pioneer Elite BDP-HD1. My firmware is 1.11e.

The frame lock is still causing problems. If I want to play a Blu-ray disc through the Pioneer at 24fps, I have found that it works best to start the disc and turn off the D2. I then power it back up and it syncs much better with the player.
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post #6041 of 43031 Old 04-29-2007, 09:34 PM
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Quote:
Originally Posted by Bob Pariseau View Post

Sean,
What resolution of video are you sending from the DVD player to the Anthem?

Normally I would suggest that your DVD symptoms mean that you have a marginal HDMI cable from the Anthem to your TV. [The timing you describe sounds like a failed attempt to re-confirm that the HDCP (copy protection) is still in place.] But since you are not seeing these issues with your DirecTV input, it must be something else.

So my first thought now is that the Component cables from your DVD player to the Anthem are either faulty or are not fully inserted in the jacks.

If your blue flashes are happening frequently enough try this: Grab each DVD Component cable in turn, about an inch from the jack, and wiggle it a bit. If you see any change in the flashes (more flashes or less flashes) double check that this particular plug is fully inserted. If it is fully inserted, try replacing that cable. Be sure to check both ends of all 3 Component cables between the DVD player and the Anthem.

If checking the cables doesn't do it for you, then talking this over with Anthem is probably your best bet.

---------------------------------------------------------

As to the number of issues with these units: Be aware that there is A TON more open discussion of issues here than is typical for most home theater electronics. You will seldom find such open discussion of "test" software releases for example. Watching sausage get made can be disturbing. Same here. People with problems are far more likely to post than those who are happy, particularly on a thread like this with so many users willing to try to help.
--Bob


Guys,

Thanks for the detailed replies. The sony DVD player is putting out 480i over component. The cables are new (although this doesnt mean they are good), but I'll check the cables at both ends for proper insertion into the jacks. BTW, if a cable was bad, and 1 certainly could be, wouldnt the other 2 ensure the picture wasnt lost, just messed up? Just wondering........

Also, I wondered about HDMI being at the root of the problem, since that is how I connect to my TV. Are there periodic "handshake" events that occur between the Anthem and the TV while watching?? I did just make it through a 2 hour movie without incident.......

I also thought about the layer change idea, but although we have all seen the little freeze that sometimes occurs at the time of the layer change, I've never seen the video go away, and for what it's worth, the blue screen happened 2x during Casino Royale, so it wasn't the issue that time for sure.

I'll update if I find anything.

Thanks!
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post #6042 of 43031 Old 04-29-2007, 10:53 PM
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Quote:
Originally Posted by Bob Pariseau View Post

Rob,
The Setup menu graphics and the Video Source Adjust menu graphics are generated by two different portions of the Anthem hardware. You could have either a firmware or hardware problem that is affecting your Setup menu display.

While waiting to get to Anthem, try this:

* Confirm that Setup / Video Output / S-Video OSD is set to NTSC

* Confirm that Setup / Video Output / Preferred is set to HDMI.

* Confirm that Setup / Video Output / Data Format is set to YCbCr 4:4:4

* Back, out of the Video Output menu and accept any changes you had to make.

* Open the V1.1x manual to page 39, go to Setup / Displays & Timeout and confirm that each line in that menu matches the default settings printed in the manual.

* Back completely out of the Setup menu and then try to re-enter the Setup menu and see if there is any improvement.


I'm presuming that at this point you are only using the Main path and the Anthem's HDMI output. If you are trying to do Zone2 stuff, Component, or S-video to your display, then things could be more complicated.

If the above still doesn't get the Setup menu on HDMI, and if you can manage the cabling, try the Main Component output to your display and see if the Setup menu comes up that way. That might help Anthem further isolate what's going on.
--Bob

You are a genius Bob! I have no idea how it got changed, but "e. Z2 ON-Screen: S-V only" got changed to "bypass". The other thing I don't understand is why this would cause a problem for the "main" zone anyway? In any event, once I changed this back to "S-V Only", the OSD appears to be working now (although it wasn't immediately stable when I tried it on a different input).

If I hadn't caught this, I'm sure Marc's suggestion to reload factory setting would have resolved it too.

Anyway, thanks for the advice, it worked!

Quote:
Originally Posted by Randall Morton View Post

Does anyone have 1080P/24fps working correctly through the D2 to the RS1? I get cyclic stutters (picture only)about every 45 seconds when I have the output of the D2 set to 1080P/60.

If I change the output to 1080P/24 the stutters become less frequent and random but still occur. This is using a Pioneer Elite BDP-HD1. My firmware is 1.11e.

The frame lock is still causing problems. If I want to play a Blu-ray disc through the Pioneer at 24fps, I have found that it works best to start the disc and turn off the D2. I then power it back up and it syncs much better with the player.

I played with it more tonight, and still couldn't get frame lock to work with 1080p/24. The one time that I did have it "working" with frame lock, I also noticed the stuttering about once every minute or two. So it appears that even if Frame Lock does lock onto the 1080p/24 signal from the Pioneer, there is still an issue synching with the RS1. I will try what you suggest re turning the D2 off and back on while the disc is already playing.

I can't get 1080p/60 to my RS1, apparently due to a cable issue (new one is coming from Monoprice) but it is disheartening to hear that you are getting stuttering with 1080p/60 too. You already have 1.11e, so I won't even bother trying to go that route.
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post #6043 of 43031 Old 04-29-2007, 11:38 PM
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^^^ Glad to hear it's fixed...

As a side note... I was at Ray's get together yesterday, and he was running the Sony BR player directly to his RS1.... when in 24f mode, and I believe with only AVC encoodes, it was stuttering.. no problems with these discs in 1080p/60, but it seems that some of this 24f issues may be player related also.. I know that the Sony and Pioneer BR players share alot, so I am curious as to what discs you have been looking at.. we checked "Open Season" and "Chicago" and they stuttered away in 24frame mode.

I will be curious to see what Nick has to say about this...
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post #6044 of 43031 Old 04-30-2007, 04:49 AM
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Quote:
Originally Posted by Rob Tomlin View Post

(new one is coming from Monoprice)

I buy all my cables from Monoprice. Just super great value.

But I would not buy my PJ cable from them. That is the
most critical cable in your system because it is always
the longest one and the one you are trying to drive at
the highest bandwidth through.

ALSO - if your HDMI cable run to the PJ is over 10 meters
you are in never never land. You might need a repeater.

FYI - 1080p/24 from the BDP-HD1 to the D2 and then
1080p/60 to a PJ is ROCK SOLID. People with RS1 who
are having shutter problems with these settings should
check in with Anthem and LEVESQUE. It also could be
a HDMI cable problem at 1080p/60.
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post #6045 of 43031 Old 04-30-2007, 05:51 AM
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"I do get some audio "popping" sometimes when changing channels, and the occassional temporary blue screen, but it isn't horrible. I don't do a ton of channel surfing on my big screen, so I may stay with the HDMI connection intead of going to component. Especially if it means giving up anything in terms of SQ. Did I mention how much of an improvement there is in SQ even with cable!?!?! "

This is the type of issues I was talking about.

"Watched a little more blu-ray. I started getting some brief blue screen flashes when outputting 1080i from the Pioneer Elite. This was strange as it hadnt happened the first time I was watching at that resolution. I went into the Pioneers menu and selected "auto" for the resolution. I thought this would make it output 1080p/24. But, I have the D2 outputting 1080i/60 to the RS1 (for now)."

Before playing with 1080p24 through the D2 make sure you have a really stable 1080p60 with frame lock off and the Elite at 1080p60

This will allow you to focus on stabilizing the setup without worrying about issues associated with 1080p24.
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post #6046 of 43031 Old 04-30-2007, 05:59 AM
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Quote:
Originally Posted by Rob Tomlin View Post

I was going to order one from Blue Jeans Cable, but perhaps Monoprice would be a safer bet if it is confirmed that it works with 1080p/60?!

Anyone else have recommendations between Blue Jeans and Monoprice?


I changed all the cable for Ultralink HDMI Pro Platinum. These ar ethe bast cable I used I even compared them in my own settup way more expensive cable such as the Audioquest and wireworld that are 3 time mores expense but don't perform better than the Ultralink. I even use a run of 10meters between the D2 and my projector without any issues. They worth the extra compare to monoprice cables.
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post #6047 of 43031 Old 04-30-2007, 06:02 AM
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Quote:
Originally Posted by Tolstoi View Post

I changed all the cable for Ultralink HDMI Pro Platinum. These ar ethe bast cable I used I even compared them in my own settup way more expensive cable such as the Audioquest and wireworld that are 3 time mores expense but don't perform better than the Ultralink. I even use a run of 10meters between the D2 and my projector without any issues. They worth the extra compare to monoprice cables.

AMEN - the PJ cable needs to be the BEST
because of the LENGTH.
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post #6048 of 43031 Old 04-30-2007, 06:06 AM
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Quote:
Originally Posted by drhankz View Post

AMEN - the PJ cable needs to be the BEST
because of the LENGTH.

So much time lost never to be recovered because of bad cables.

The toys we are playing with are pushing the technology to its limits we need to remove unnecessary concerns.
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post #6049 of 43031 Old 04-30-2007, 08:26 AM
 
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I talked to Anthem tech support this morning about the stuttering issue with the Pioneer BDP-HD1 when running 1080P @ 24fps. I didn't get an answer but was told they will get a Pioneer player and check for the problem.
Can't ask for more.
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post #6050 of 43031 Old 04-30-2007, 08:37 AM
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Quote:
Originally Posted by soapman72 View Post

Guys,

Thanks for the detailed replies. The sony DVD player is putting out 480i over component. The cables are new (although this doesnt mean they are good), but I'll check the cables at both ends for proper insertion into the jacks. BTW, if a cable was bad, and 1 certainly could be, wouldnt the other 2 ensure the picture wasnt lost, just messed up? Just wondering........

Also, I wondered about HDMI being at the root of the problem, since that is how I connect to my TV. Are there periodic "handshake" events that occur between the Anthem and the TV while watching?? I did just make it through a 2 hour movie without incident.......

I also thought about the layer change idea, but although we have all seen the little freeze that sometimes occurs at the time of the layer change, I've never seen the video go away, and for what it's worth, the blue screen happened 2x during Casino Royale, so it wasn't the issue that time for sure.

I'll update if I find anything.

Thanks!

We had one poster report a rather bizarre problem where Component 480i input was not being handled correctly by the Anthem. The symptom was that the input resolution (as reported in the Video Source Adjust / Info panel) was being detected as 480x1440i or even 482x1440i instead of the correct 480x720i. The result was either that his input video was not recognized (blue screen) or that he had a picture with visible vertical resolution artifacts. The V1.11e software did not help.

Anthem was in the process of scheduling a unit swap out for this poster when the V1.11g software became available. V1.11g was supposed to address some other, rare, Component video issues. They had him try it, and voila the problem was fixed! Now the V1.11g software has been reported to have audio problems with the Toshiba HD-DVD players that do not exist in the V1.11e software so it isn't normally the one I would recommend. And Anthem has not come out with a newer version yet that's better (at least we've had no reports here). But if you check Video Source Adjust / Info and see that 480x1440 input resolution reported, or if you switch to 480p input and the problem goes away, then you should definitely give Anthem tech support a call.

Many people are using Component 480i input without issues, so it is not known what was peculiar about this one, reported unit.

------------------------------------------------

Normally if you drop just one of the Component cables you will still get imaging, but the colors will be off. However the Anthem has to get enough of a signal to detect "sync" -- the timings of the video. If that's what you lose then the Anthem will revert to assuming no input signal, and will generate a blue screen.

Your HDMI output will periodically re-check that HDCP (copy protection) is still good. Normally you don't see that, although it takes a second. But if the HDCP check fails, then the video output will be shut down while the Anthem retries. And thus you can get a blue screen for a second or two during the retry and until the proper connection is re-established. As I said in my first reply, that's what the timing on your blue flashes sounds like. But since you are *NOT* seeing them with other sources, that can't be what's going on.

------------------------------------------------

One other thing to check: For each of your sources, select that source in the Anthem, then press and hold the "7" key until the Video Source Adjust menu comes up, then scroll to the Output panel and then down to the Frame Lock line, and confirm that Frame Lock = OFF for each of your sources.

If Frame Lock = Auto is set for your Component 480i source, that could be part of the problem.
--Bob

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post #6051 of 43031 Old 04-30-2007, 08:40 AM
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Quote:
Originally Posted by Randall Morton View Post

I talked to Anthem tech support this morning about the stuttering issue with the Pioneer BDP-HD1 when running 1080P @ 24fps. I didn't get an answer but was told they will get a Pioneer player and check for the problem.
Can't ask for more.


LEVESQUE - is there official BETA tester.

He has this setup - Pioneer BDP-HD1 > D2 > RS1.

PM him and Ask him - I will.
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post #6052 of 43031 Old 04-30-2007, 08:49 AM
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Rob,
On your OSD issue: I suspect you have Zone 2 video output set to be a copy of the "processed" Main video output even though you are not currently using Zone 2. This would be normal.

When you then set Zone 2 OSD to "bypass" I suspect the Anthem has decided to also override the OSD setting for the Main path when you try to bring up the Setup menu since it can't generate Setup graphics for one and not also for the other.

If that's what's going on then the problem is that the user interface to select these options is more confusing than it could be. I suspect they did it this way because the problem is only with respect to the Setup menu -- which is used much less often than the other OSD stuff. But still, they could probably come up with setting descriptions that make this less confusing.

I'm not sure where your B&W Setup display came from.

Since you are going to talk to Anthem anyway about your other issues, you might as well mention this OSD thing so that they can put it on the list to try to make it less confusing in a future release.

Going in and out of Setup involves a new syncing up of the video much in the way changing INPUT resolutions does. So there will almost always be some brief video disruption as you go in and out of the Setup menu. And that will vary depending upon the INPUT source resolution you are coming from or going to.
--Bob

Anthem D2/D2v/AVM50/AVM50v/ARC1 tweaking guide. -- Need personal consultation/training? PM me!
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post #6053 of 43031 Old 04-30-2007, 08:56 AM
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For another 2cents!! Since Febuary I have been using my D2 (v1.11) to an Hitachi SX5600 (hopefully in 3rd wave of RS1 preorder) with a 10 meter (no repeater) BETTER CABLES HDMI cable connected to a DVI connector along with BETTER CABLES HDMI cables from the XA2 to the D2 and despite DCHP issues I have been enjoying absolutely stunning 1080i movies of SD and HD content without stuttering or any of the other problems reported in this thread. Also, via component to D2 the PS3, SA8300, and DirecTv H20 are working perfectly at 1080i. The BETTER Cables HDMI cables are absolutely superb!

I hope I won't start experiencing all these noted problems when I finally get my RS!!

[b]DrJ
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post #6054 of 43031 Old 04-30-2007, 09:10 AM
 
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Quote:
Originally Posted by drhankz View Post

LEVESQUE - is there official BETA tester.

He has this setup - Pioneer BDP-HD1 > D2 > RS1.

PM him and Ask him - I will.

One thing I find interesting is that when the BDP-HD1 is connected to the projector directly, the RS1 reports vert freq of 47.96. When the D2 is connected it reports 48. I think this is just the way the D2 reports and is not related to the problem. Nick suggested that it could be an HDMI handshake issue. The handshake happens at regular intervals and not just one time. I will PM LEVESQUE.

I'm using a 25 ft. Monoprice HDMI cable with no issues. 1080P/60 works perfect.
Thanks
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post #6055 of 43031 Old 04-30-2007, 09:11 AM
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Quote:
Originally Posted by Rob Tomlin View Post

Thanks, I will give that a try later today.

Wait a minute. I go away for a few days and you get your D2, Rob, and I still don't have my RS-1.

Where's the official complaint department?

He who laughs last...Thinks slowest.
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post #6056 of 43031 Old 04-30-2007, 09:22 AM
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Quote:
Originally Posted by Bob Pariseau View Post

We had one poster report a rather bizarre problem where Component 480i input was not being handled correctly by the Anthem. The symptom was that the input resolution (as reported in the Video Source Adjust / Info panel) was being detected as 480x1440i or even 482x1440i instead of the correct 480x720i. The result was either that his input video was not recognized (blue screen) or that he had a picture with visible vertical resolution artifacts. The V1.11e software did not help.

Anthem was in the process of scheduling a unit swap out for this poster when the V1.11g software became available. V1.11g was supposed to address some other, rare, Component video issues. They had him try it, and voila the problem was fixed! Now the V1.11g software has been reported to have audio problems with the Toshiba HD-DVD players that do not exist in the V1.11e software so it isn't normally the one I would recommend. And Anthem has not come out with a newer version yet that's better (at least we've had no reports here). But if you check Video Source Adjust / Info and see that 480x1440 input resolution reported, or if you switch to 480p input and the problem goes away, then you should definitely give Anthem tech support a call.

Many people are using Component 480i input without issues, so it is not known what was peculiar about this one, reported unit.

------------------------------------------------

Normally if you drop just one of the Component cables you will still get imaging, but the colors will be off. However the Anthem has to get enough of a signal to detect "sync" -- the timings of the video. If that's what you lose then the Anthem will revert to assuming no input signal, and will generate a blue screen.

Your HDMI output will periodically re-check that HDCP (copy protection) is still good. Normally you don't see that, although it takes a second. But if the HDCP check fails, then the video output will be shut down while the Anthem retries. And thus you can get a blue screen for a second or two during the retry and until the proper connection is re-established. As I said in my first reply, that's what the timing on your blue flashes sounds like. But since you are *NOT* seeing them with other sources, that can't be what's going on.

------------------------------------------------

One other thing to check: For each of your sources, select that source in the Anthem, then press and hold the "7" key until the Video Source Adjust menu comes up, then scroll to the Output panel and then down to the Frame Lock line, and confirm that Frame Lock = OFF for each of your sources.

If Frame Lock = Auto is set for your Component 480i source, that could be part of the problem.
--Bob


Thanks, Bob.

Well I made it through another movie with no blue screen last night. Although I said I never saw it while watching the HR20, remember, I have only had it happen 4-5 times with the DVD over component. It is very annoying when watching a movie to have the bright blue screen come on while the movie is still playing in the backround. I also don't watch as many movies on the Satellite as i do on DVD.

I am not having THAT many issues right now, so I hesitate to update the software untill an actual release (non beta) comes out. Thanks for the help guys.

Sean
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post #6057 of 43031 Old 04-30-2007, 01:36 PM
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Quote:
Originally Posted by Tolstoi View Post

"I do get some audio "popping" sometimes when changing channels, and the occassional temporary blue screen, but it isn't horrible. I don't do a ton of channel surfing on my big screen, so I may stay with the HDMI connection intead of going to component. Especially if it means giving up anything in terms of SQ. Did I mention how much of an improvement there is in SQ even with cable!?!?! "

You owe it to yourself to try component & optical. The sound will be identical, although it's easy tio fool myself to think differently.

Agree with your recommendation of Ultralink HDMI Pro Platinum. Wm Phelps recommended them to me, and there is no better recommendation I could think of.

Tim
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STABILITY + Superior audio (SC09-TX) + Incredible picture (VPL-VW200) + good integration.
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post #6058 of 43031 Old 04-30-2007, 03:13 PM
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Guys,


I called Anthem about the Blue Screen issue, and after a brief run down of some of the issues we covered here. They asked if I had anything stacked on top of the processor. As it turns out, I did have my NAD CD player on top of the Anthem. They suggested that I move it. I said no problem, I was thinking of getting rid of it anyway.

So out it went, I will see if that makes a difference. I heard about these Anthems running a little warm, but with a rack open on all sides, I didn't give the CD player much thought. After removing it, I did note all the vents cut into the top panel.......

Since that was the last of my issues, I am hoping for the best.
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post #6059 of 43031 Old 04-30-2007, 03:38 PM
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Quote:
Originally Posted by FilmMixer View Post

^^^ Glad to hear it's fixed...

As a side note... I was at Ray's get together yesterday, and he was running the Sony BR player directly to his RS1.... when in 24f mode, and I believe with only AVC encoodes, it was stuttering.. no problems with these discs in 1080p/60, but it seems that some of this 24f issues may be player related also.. I know that the Sony and Pioneer BR players share alot, so I am curious as to what discs you have been looking at.. we checked "Open Season" and "Chicago" and they stuttered away in 24frame mode.

I will be curious to see what Nick has to say about this...

The Sony player is known to have the 24f bug with certain codecs (AVC) which causes stuttering, and a fix is supposedly coming. The Pioneer is ROCK SOLID going directly to the RS1 at 1080p/24. Put the D2 in between, and with Frame Lock set to Auto, I was getting stuttering every one to two minutes, just as described by Randall (this was on the one occasion that I actually had frame lock working). This was using the same title...Casino Royale.

I will probably try Randall's suggestion of starting the movie before turning on the D2 to see if that helps it lock on to the 1080p/24 signal.

I'm also still wondering what the status is on fixing the overall 1080p/24 issue in terms of scaling/deinterlacing sources such as 1080i and 480i and converting to 1080p/24. Played with that some last night with cable and SD DVD, and there is noticeable stuttering.
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post #6060 of 43031 Old 04-30-2007, 03:45 PM
 
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Never posted picures so here is one. I am working on a new stand or equipment rack.
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