Originally Posted by Unclejeff
Bob, thanks for getting me to pause and carefully read the Email from anthem. I did not load the link to technical support so I quickly went to the main (public) anthem site and downloaded 'the latest software' which turned out to be version 1.11.
The result was total loss of any video transfer from my source to monitor.
Last night I got the right software loaded and component works really good but the HDMI is now bright green...looks like what happened way back when I tried to copy a DVD onto a VCR tape (macrovision effect).
Keeping in mind that I am using HDVI/DVI. Yes,I have it set to RGB. At 'prefer HDMI' I get the green and no component. At 'prefer component' I get component and still get the green. It only works with component from source (Satellite) to component to monitor (plasma).
You want Preferred=HDMI for a DVI connection.
When using copy protected HDMI sources, the Anthem's Component outputs will be disabled as required by the copy protection licensing.
If you are seeing a video picture (i.e., not just a solid green screen) and it is colored either ghastly green or shocking pink, then you have a mismatch of "Data Format" -- usually on the output (display) side of the Anthem.
First, select an Anthem input that has no video source connected to it. Then press and hold the "7" key until the Video Source Adjust menu comes up. Then go to the Patterns panel and view the test bar patterns. The test bar patterns are generated internally in the Anthem and are independent of any source device. Use these to setup the output (display side) of your D2's settings and to adjust the settings in your display itself.
If you still have ghastly green when viewing these, then bring up the Setup / Video Output menu and try adjusting the Data Format setting manually instead of using the "Auto" setting. For a DVI display, RGB would normally be the one you want. But ghastly green imagery would imply that your display is actually expecting YCbCr 4:4:4 instead. Also check the manual for your display and look for a setting that configures its DVI input for use with home theater devices (instead of computers) as well as whether it has an RGB vs. YCbCr setting for that input.
Remember that settings in the Setup / Video Output menu will not take effect until you leave the menu and "accept" the changes.
Also remember that the new software you are using has multiple Video Output configurations and so you have to specify which one you want to use in the Setup / Source Setup menu for each input or you won't see the effect of any changes when viewing that input.
See the "Video Calibration for non-ISF Techs" post linked in the first post of this thread for more tips on video setup.