Originally Posted by brainwerks
Thanks very much guys! I just got off of the phone with Onkyo and they echoed what you said here. Now to call Time Warner.
Well I called Time Warner. They said that I have the latest firmware and they weren't really sure what was wrong and had never had anyone call in before with that error message (yeah right!). They are now sending a tech out to see the problem first hand.
This should be fun!
The people you spoke to at TWC are, umm, misinformed.
This is a bug in the cheap HDMI implementation in their box. The source device is responsible for establishing that everything downstream of it is HDCP (copy protection) compliant over HDMI. It first asks the receiver, and then it asks the TV *THROUGH* the receiver. This is called "repeater processing". The bug is that the box doesn't implement it. As soon as it discovers it is not directly connected to a TV it simply gives up. Again, this is a bug in the cable box, not in the receiver or TV.
A handful of receiver and pre/pro products have a workaround for this which basically causes them to pretend to the cable box that it is directly connected to a TV. Meanwhile the receiver or pre/pro handles the TV side of things so as to maintain its own right to call itself HDCP compliant.
This problem is so widespread among the cheap HDMI implementations in cable and satellite boxes that I understand Geffen now sells a product that goes between the cable box and the receiver and does the same sort of workaround.
And yet cable and satellite companies still deny this is a bug and refuse to make fixes available, even though, in most cases, the fixes already exist from the companies that mis-engineered these boxes in the first place. They simply say that, of course, their box is designed to connect directly to a TV and more fool you if you try to do otherwise. Typically they will blame the receiver.
By the way, the people who control HDMI have gotten so many complaints about this that they now cheerfully acknowledge this "minor inconvenience" in the way a 'handful of companies" have implemented HDMI -- soon to be fixed by software updates. Of course they deny any argument that their silly obsession with copy protection is the root cause. Then they change the topic to HDMI V1.3.