Quote:
Originally Posted by
Knucklehead90 /forum/post/17750164
Yes - harassment charges via email. Here is the email I sent to Cathy Lauffman and to sales at Emo that spurred Dann to go so far overboard:
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I was unceremoniously booted from the Emotiva Lounge last night - probably by Dann G although I can't be sure. Seems it is a 30 day suspension.
My criticism - hardly a hard core complaint - must have pushed a few buttons on Dann - he deleted my posts. They were hardly offensive - I pointed out how the lack of any communications on the part of your company was causing a lack of credibility. Perhaps you don't understand or appreciate the criticism - I don't blame you - but look at it from the perspective of the potential buyer - of which I am one. We get this huge build-up that this is about to be released then - what? - no word whatever. Its Emotiva that has set the expectation not us. The latest stall should have been addressed to us the end user as soon as it became apparent that the UMC-1 would be delayed yet again - but no - nothing. Please understand my frustration on this. And I'm not alone. Many of the Lounge members are also frustrated. What do I get for a bit of venting? Banned from the Lounge for 30 days. How is that fair?
To this point I've been a very loyal customer of your company - I've recommended your products on AVS and Audioholics forums many many times.
And this is how you treat an otherwise loyal customer? If this is how you deal with some light criticism I may have to change my recommendations in the future - and where I buy from.
I've bought from your company to date: UPA-7 - two 8.3s - pair ERD-1s - pair ERM-1s & two 6.2s.
You can remove my name from the UMC-1 list. I think I don't much care right now.
I'm just too damned mad to even contemplating buying anything from you right now.
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Dann's response was this:
I have requested that you cease emails to employess at
emotiva.com . You continued emails are harrassment. You have already been reported, and this email will be reported as well.
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How level-headed is that?