Originally Posted by mrgribbles
No further contact from Onkyo. I doubt I will hear from them. Its in their interest not to confirm the issue until they get a bunch of them out. Thats the main reason I sent my message via my return of the unit. I will follow up with a letter/email/phone call to whomever as I always do if I'm slighted.
I put this in the other thread also but here it is here:
Well after talking to three Onkyo Representatives over the last two days, in which I was told the component to HDMI will only bypass, not convert the signal, I just got this email response:
Thank You for contacting Onkyo USA Product Support. This is a limitation of the Faroudja DCDi chip used in the Onkyo receivers. Incoming 1080i signals via component connection can only be transmitted via HDMI in 720p. Incoming 1080i signals via an HDMI connection will be
transmitted in 1080i. The following hook up recommendations will allow you to display 1080i
resolutions from your cable/satellite.
1.If the cable/satellite has the options of HDMI or DVI outputs, use those connections instead of the component video. The HDMI connection will allow audio and video signals to be sent thought a single connection. The DVI connection is for video only. You will need a DVI to HDMI adaptor plus a separate audio connection to go from the cable/satellite box the receiver for sound.
2.If your cable/satellite only supports component video then you can either go component video out along with the HDMI from the receiver to the TV. Or you can go from the cable/ satellite direct into the TV with the component video so you can get the 1080i signal from the broadcasts.
Again, thank you for contacting Onkyo USA Product Support, if you need further assistance feel free to call us at 800-229-1687 or visit our website ONKYOUSA.COM for product, catalogues, hookup diagrams, authorized dealer/service center locations, sales of new/refurbished products and warranty information.
"New 2007 Onkyo Audio Products Coming Soon"
Product Support Team Hours of Operation:
Monday - Friday 9AM to 8PM EST
Saturday & Sunday 10AM to 4PM EST
Yes this makes me very unhappy. Crutchfield reps also said pass through only.