I am not out to hurt EAD, though I am a very disappointed customer when it comes to there slowness. I LOVE my EAD PM2000 and can't see ever selling it ! I have been a loyal EAD follower for 2 years.
The definitive source for EAD info is not from your dealer, not EAD's web-site, but through the user site at http://eadusers.cjb.net
Go check it out and monitor it regularly if you want to know what's going in. This site is 98% fact and maybe 2% rumour !
I would say that most dealers are not in the know. Your dealer has 20-30 other product lines to worry about. It is the enthusiastic end-user who can't sleep at night who wants the answers and "has-to" seek them out. Believe it or not, I am the one informing my local dealer as to what EAD is up to. I am the one telling them of previous price increases. That is is why I bought my PM2000 when I did, before they went up $2K US. My dealer gets a little frustrated as I know more than him. I consciously seek out answers, whereas a dealer waits to hear something from the distributor.
Some of the particpants at the EAD users site, who include a dealer or two, are often in contact directly with EAD, and/or have had discussions with EAD at CES. I am not professing insider information of any sorts, only referring people to the EAD user site, as that is the FRIST place you will here info about EAD's ongoings, whether it be good or bad.
There are many very loyal EAD followers at this site who also are regulars at the EAD Users Site. Actually, you can pick up the phone and call EAD and you will find they will answer most any question you have.