I have yet to see the contract. I will ask for it. I am afraid they probably have me over a barrel, because I trusted the installer to do the job right the first time. I seller indicated to me yesterday that they did not receive ANY training on installing this Denon unit.
But they do cater to affluent owners. But even now, on a disabled veteran fix income, I still know many people who I will not refer them to, and they will live or die by their reputation, since they are small company fighting with the BBs and the Ultimates in my area for survival. I did make it clear I was not able to pay for "cost plus bids" but ethics seems to be not to be part of their company. My son was helping me even today to help pull out useless wiring, and trying to get the remote to work correctly. I am expecting this company to not stand by their work.
Thank you all for help in backing up my settings, which I got to work.
I am still having settings change without any real reason, including the HDMI connections.
Last, this remote is less than adequate in my opinion. I am wondering if the enhanced remote being sold by Denon is a better option?
Also, how will changing the name of a connected unit affect the use of the remote?
Thanks for all the adivce.