Originally Posted by no-nonsense
Don't know about anybody else, but I think that's just plain wrong, for manufacturers to do something like that
Well, the warranty terms can vary from country to country. And in the case of A/V gear like Denon, the warranty is usually provided by the people who are the authorized importer for the product in that country, and not directly by Denon. Plus some countries have models that they can buy, that are not even sold in some other countries.
And in the case of a car or truck that's made for sale in Mexico only, something like the emissions systems and their related parts are often totaly different in many cases, and in some cases for light trucks even lacking any real emission system, and a US dealer can not even order the parts. Plus the US dealer has no way of submitting the warranty claim to Mexico's divison of whatever car/truck brand it is. And it also would work the other way around, with a US product in Mexico. And a product that's made for the Canadian market would be the same way, with possible warranty problems in the US or Mexico.
The only differences is with cars/trucks, is that sometimes they will reimburse you for a repairs that had to be done while you were on a vacation *across a border*. Often times you can get reimbursed for that, but you will first have to pay the bill yourself, and then try to submit it to the division that handles the brand in your home country. If they approve it, you get your money back, unless whoever did the repair ripped you off on the price. Then they may only pay you back a pro-rated amount, more in line to what it should have cost for the repair.
On related note. You can sometimes even get reimbursed for some emergency repair that were done by a local repair shop and not a new car dealer for the brand. Usually though you would only do that if you were in a area where there were no authorized dealers at all for the brand within towing distance, as warranty will most times also pay for the towing bill for a major breakdown, or any breakdown that immobilizes the car while still under warranty. And if they find that there was a dealer within a reasonable towing distance that you could have gone to instead, then they may, or may not reimburse you for the repairs. Because they really want their own dealers doing the repairs, and they also prefer to have some or even all of the defective parts turned back in, in many cases.
And it's not really because they want to look at the part and try to figure out why it failed or broke. Most of the time they only want the old parts as a means of proof that a part was indeed replaced and a repair was done. But that is not saying that all parts that get turned back in under warranty, are any real proof that a repair was actually even done on the car that the warranty claim is submitted for. Some dealers even find out that submitting too many warranty claims that don't *look right* or are out of line with most other dealers, often times brings up warning flags in regards to that dealer after awhile.
And that is why some new car dealers, at some point in time, gets hit with a warranty audit...