The Official INTEGRA DTC-9.8 Thread - Page 434 - AVS Forum | Home Theater Discussions And Reviews

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post #12991 of 13009 Old 01-10-2014, 01:42 PM
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Quote:
Originally Posted by karransk View Post

I bought a couple of fans that someone posted here and placed them on top of the unit with a thermostat that switches on the fans automatically once a set temp (I believe it's 80) is reached. So far, it's been running pretty cool as it is in a very well ventilated cool room and is now on a Lovan rack on the top shelf. I like the open design of the Lovan and there's plenty of air circulation all around. 



 



This forum was very useful as I read many posts well before my unit arrived. Thanks for your tip.. I don't recall, was it you who posted the fan solution.. I can't remember and have no desire to scroll back. In any case, thank you from a fellow member of this forum. There's some pretty cool stuff on this site and I was especially reading about the various CES products showcased in Vegas.. can't really find a use for some of them, unless you have a gazillion and oodles of time to spare to boot. Curved, bendable screens that can switch back to flat and so on. 


 



It was me, and here's the link if anyone's still looking:

http://www.ebay.com/itm/Amp-Receiver-component-cooling-fans-with-thermoswitch-/360590577966?pt=US_Home_Audio_Amplifiers_Preamps&hash=item53f4df912e
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post #12992 of 13009 Old 08-03-2014, 05:19 PM
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A friend of mine recently obtained one of these. I am helping him get it setup and have a couple of questions.

Can the unit be controlled by the Integra Android application? If not then what is the purpose of the ethernet port?

How does one enter a network key to attached the unit to a secure network?
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post #12993 of 13009 Old 08-04-2014, 11:22 AM
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Quote:
Originally Posted by akadoublej View Post
A friend of mine recently obtained one of these. I am helping him get it setup and have a couple of questions.

Can the unit be controlled by the Integra Android application? If not then what is the purpose of the ethernet port?

How does one enter a network key to attached the unit to a secure network?
I hooked mine up to my network at one point and I never found an advantage to doing so. It's pointless to me. Apparently, there's some kind of protocol that allows you access to the 9.8, but I am not a programmer, so I don't use it.

Chet
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post #12994 of 13009 Old 11-07-2014, 04:55 AM
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Wow.. can't believe this thread still has a heartbeat. Anyway I've had my 9.8 for years without any issues but lately has started to have intermittent HDMI video out problems - frozen green banding, but with good audio.

Will replacing the capacitors on the HDMI board fix this? I understand the caps are rated 100uf, 4v, 85deg Cel but i haven't verified because the unit is still in my rack... as it works 'most' of the time. I was thinking of replacing with 100uf, 10v, 105 C capacitors.

Does anyone know how many caps on the board? I would like to order them and have 'em on hand.
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post #12995 of 13009 Old 11-07-2014, 04:56 AM
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Wow.. can't believe this thread still has a heartbeat. Anyway I've had my 9.8 for years without any issues but lately has started to have intermittent HDMI video out problems - frozen green banding, but with good audio.

Will replacing the capacitors on the HDMI board fix this? I understand the caps are rated 100uf, 4v, 85deg Cel but i haven't verified because the unit is still in my rack... as it works 'most' of the time. I was thinking of replacing with 100uf, 10v, 105 C capacitors.

Does anyone know how many caps on the board? I would like to order them and have 'em on hand.
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post #12996 of 13009 Old 04-17-2015, 06:44 PM
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Well, like so many other Onkyo/Integra owners, my HDMI board has died. I replaced 13 100mf capacitors on that board and still, no video. The audio still works fine.

So, here's the question:

Can I run an Optical cable from my PS3, Apple TV, and Mac Mini into the 9.8 and have movie audio equivalent to the HDMI audio? I've moved recently and haven't yet re-run Audysee, thinking that this thing was a goner.

Or, am I better off finding myself something like an Emotiva UMC-200 to replace it?

RANT: I contacted Onkyo about purchasing a replacement HDMI board and they basically told me to take a hike. Despite attempts to escalate the issue to someone capable of rational though vs. following a script, my only option is to send it to an "authorized" repair facility and have them do the work. 2 weeks, + $50 shipping each way, + the HDMI board. To their credit, they were willing to cover the cost of the board, quoted at $150), but they wouldn't sell it to me directly. Why? "It's not our policy." They won't let me repair my own piece of equipment. They would rather that I vent on the interwebz that SELL me the part. Consequently, I'll never purchase another piece of Onkyo gear. I can be quite stubborn when it comes to principle...!

I'm considering buying the Marantz 7702, but I'm thinking the UMC-200 might be a good way to stall for a year or so while I get everything else settled into the new home.

Any thoughts here:

- Optical vs. HDMI
- UMC-200 vs. Outlaw 975 vs. used ... X?

Thank you, Interwebz!

--
Emotiva USP-1, Emotiva XDA-1, Emotiva XPA-5
Dying Integra 9.8 (HDMI board)
B&W CM6, B&W CMC, Velodyne F-1000 sub, Polk Audio 7C in the back.
Yes, the F-100 & Polk's are from 1984, thanks for asking. :-)
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post #12997 of 13009 Old 04-17-2015, 06:45 PM
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Well, like so many other Onkyo/Integra owners, my HDMI board has died. I replaced 13 100mf capacitors on that board and still, no video. The audio still works fine.

So, here's the question:

Can I run an Optical cable from my PS3, Apple TV, and Mac Mini into the 9.8 and have movie audio equivalent to the HDMI audio? I've moved recently and haven't yet re-run Audysee, thinking that this thing was a goner.

Or, am I better off finding myself something like an Emotiva UMC-200 to replace it?

RANT: I contacted Onkyo about purchasing a replacement HDMI board and they basically told me to take a hike. Despite attempts to escalate the issue to someone capable of rational though vs. following a script, my only option is to send it to an "authorized" repair facility and have them do the work. 2 weeks, + $50 shipping each way, + the HDMI board. To their credit, they were willing to cover the cost of the board, quoted at $150), but they wouldn't sell it to me directly. Why? "It's not our policy." They won't let me repair my own piece of equipment. They would rather that I vent on the interwebz that SELL me the part. Consequently, I'll never purchase another piece of Onkyo gear. I can be quite stubborn when it comes to principle...!

I'm considering buying the Marantz 7702, but I'm thinking the UMC-200 might be a good way to stall for a year or so while I get everything else settled into the new home.

Any thoughts here:

- Optical vs. HDMI
- UMC-200 vs. Outlaw 975 vs. used ... X?

Thank you, Interwebz!

--
Emotiva USP-1, Emotiva XDA-1, Emotiva XPA-5
Dying Integra 9.8 (HDMI board)
B&W CM6, B&W CMC, Velodyne F-1000 sub, Polk Audio 7C in the back.
Yes, the F-100 & Polk's are from 1984, thanks for asking. :-)
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post #12998 of 13009 Old 04-18-2015, 02:55 PM
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I would say...yes, the optical output would have all the digital audio information.

Onkyo would only give me the name of the repair shops in my area. When I called those, I was told the HDMI board would be around $500! I ended up ebaying a newer version of the unit... kept my fingers crossed, but all is well.
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post #12999 of 13009 Old 04-18-2015, 02:56 PM
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..Oh, and I replaced all the caps as well to no avail.
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post #13000 of 13009 Old 04-19-2015, 04:58 AM
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Is the Integra line covered under this extended warranty?

http://www.onkyousa.com/Support/service_info.php#

Quote:
As part of our commitment to quality and customer service we have determined that a limited number of Onkyo Brand receivers manufactured between 2009 and 2012 may experience loss of audio or loss of network connection. This malfunction has been traced back to a defective network chip.
We deeply regret any frustration or inconvenience this situation may have caused.
To address the problem and help people who may have an impacted receiver, Onkyo is launching a special Customer Care Program to remedy this issue for those receivers that may be affected by this loss of audio/network connection issue. This program has three steps:
1. Verify if your Onkyo receiver is impacted
2. Decide how you prefer to address the issue
3. Send us your receiver in a prepaid box and label that we will provide at no cost to you
As part of this program we are also extending our standard limited warranty period to cover this issue for affected receivers through December 31, 2018. All other terms, conditions and limitations of the original limited warranty shall continue to apply for the duration of the original standard limited warranty.
Importantly, please note that the loss of audio/network connection issue will not result in harm to any connected components or speakers since the issue is contained to a single element within the affected receivers.
To determine if your receiver is eligible under this Customer Care Program please click here
Loss of Audio/Network Connection Customer Care Program for US and Canada customers
We thank you for your loyalty!
Onkyo again apologizes for any inconvenience this may cause and will provide this repair as expeditiously as possible.
Click here to check the status of your repair.
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post #13001 of 13009 Old 10-13-2015, 06:38 AM
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If anyone needs 9.8 for spare parts, let PM me .
I am retiring mine soon, I only use it for Audio for my Blu-ray and TV.
Only known problem is the eproom message coming on and unable to retain settings after power loss.

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post #13002 of 13009 Old 10-13-2015, 06:39 AM
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If anyone needs 9.8 for spare parts, let PM me .
I am retiring mine soon, I only use it for Audio for my Blu-ray and TV.
Only known problem is the eproom message coming on and unable to retain settings after power loss.

Denon AVR- X4200W, Boston A7200 Amp,
SVS MTS-01, SVS MCS-01 , Polk FXi50 Surrounds, SVS 20-39plus (2)
Oppo BDP-93, Samsung FP-T6374
My DVD Collection
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post #13003 of 13009 Old 10-13-2015, 07:56 AM
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Quote:
Originally Posted by peteran View Post
If anyone needs 9.8 for spare parts, let PM me .
I am retiring mine soon, I only use it for Audio for my Blu-ray and TV.
Only known problem is the eproom message coming on and unable to retain settings after power loss.
The HDMI-video on mine stopped working years ago and it still sits in my attic in the box looking like new. I always thought I'd replace the HDMI board and then maybe sell it but I never found the board. A little too busy these days to bother so like you, I'd like to find someone that wants it for parts or I guess I'll just take it to the electronics recycling.


I hate thinking everything I buy is just thrown away after a few years but more and more it looks that way.


John
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post #13004 of 13009 Old 10-13-2015, 10:31 AM
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Originally Posted by jongig View Post
The HDMI-video on mine stopped working years ago and it still sits in my attic in the box looking like new. I always thought I'd replace the HDMI board and then maybe sell it but I never found the board. A little too busy these days to bother so like you, I'd like to find someone that wants it for parts or I guess I'll just take it to the electronics recycling.


I hate thinking everything I buy is just thrown away after a few years but more and more it looks that way.


John
Planned Obsolescence is going to be the detriment of our planet.

Chet
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post #13005 of 13009 Old 11-21-2015, 02:12 PM
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Has anyone else been getting audio dropouts when bitstreaming Blu-ray with a Dolby Atmos soundtrack? I tried watching Monkingjay Part 1 last night and the audio dropouts were horrible.

I was able to switch the Oppo to decode the audio and send as lossless PCM and there weren't any dropouts.

Thanks!

Chet
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post #13006 of 13009 Old 12-06-2015, 08:23 PM
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Anybody know how to get the latest firmware release from Integra? Nothing about this pre-amp is available on their site anymore. Mine is still going strong and I have no aspirations to retire it anytime soon.

Chet
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post #13007 of 13009 Old 12-07-2015, 02:34 AM
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Quote:
Originally Posted by ckenisell View Post
Anybody know how to get the latest firmware release from Integra? Nothing about this pre-amp is available on their site anymore. Mine is still going strong and I have no aspirations to retire it anytime soon.
So that means they no longer support it. I remember back in the day we updated it via the R-232 port.

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post #13008 of 13009 Old 12-07-2015, 06:14 AM
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So that means they no longer support it. I remember back in the day we updated it via the R-232 port.
I get that they no longer support it. There are a lot of manufacturers that no longer support older products, but they still acknowledge that they exist on their Web sites (with electronic manuals, most recent firmwares, etc.) Most manufacturers usually have a section of their Web sites devoted strictly to products that they no longer support.
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post #13009 of 13009 Old 12-09-2015, 12:18 AM
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They never ever officially posted any firmware available for D/L for the 9.8 on their web site. All the firmware files that did become available from a few sources, did so from under the table sources so to speak.

Last edited by Johnla; 12-09-2015 at 12:22 AM.
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