Originally Posted by SoCerFrek
I have a Logitech Harmony 880 remote and thankfully Logitech had all the 94's controls already in place so it was very easy getting it setup.
I was on the phone last night for well over an hour with two tiers of Logitech Harmony support. I have the 880 too. I found that they didn't have 1/3 of the inputs available to be learned even on the site. Notably missing were two of the four HDMI's and both sat. radios.
I tried to explain to the second tier guy (named Steven) that Pioneer had published all the IR codes as well as provided a MXF files, but they insisted that they wanted me to spend another several hours teaching their system and remote how to control our favorite receiver.
Although Pioneer's PDF (VSX-94TXH IR Code List) has the codes, to directly and discreetly select an input such as HDMI 1 (A55E+A5CA), HDMI 2 (A55E+A5CB) and so on, Harmony insisted they could not use those codes and their remote had to learn from the VSX-94TXH remote. But when I told them that there was no way on the remote to directly select - say HDMI 3. They said, they would have to toggle though the inputs to get to the input I wanted. (The remote can do this automatically.)
The following is from the Harmony Setup Dialogue:
Method 1: Select this method if there is only one source input button on the remote, and each time the button is pushed the next input label is cycled to in a set order.
Method 2: Select this method if the remote has labeled buttons like VIDEO 1, VIDEO 2, and each button displays a unique source input label on the screen.
Method 3 and 4 are about TVs.
From what I can see, the 94 uses a combination of both method 1 and method 2. While you can pick iPod directly, you have to shift-HDMI to get to HDMI 1 though HDMI 4.
They had the following list of inputs: Tuner, DVD, CD, hdmi 1, hdmi 2, MULTI-CH IN, HOME MEDIA G, VCR. (I added hdmi 3 and hdmi 4) But in actuality we have...
HOME MEDIA GALLERY
MULTI-CH IN A55E+A506
Needless to say, any one using the Harmony to select HDMI 3 would be out of luck.
Now, the phone support guy claimed to have over 300 users in their database that had "VSX-94TXH" as their receiver. (WOW!) But NONE of the them had more than two HDMI's (HDMI 1 and HDMI 2). Ifg I was correct and the receiver had four HDMI inputs, and the toggle method was used, none of them would have functioning remotes. I was called everything short of a liar, because of this. Until I pleaded that he check out the Pioneer site.
So finally, we were on track again. The tech was going to add all the inputs, but the system wouldn't let him. He was going to have to contact a third tier of support and they would get back to me via email.
I was also unable to use the receiver to play "Digital Music even though the Home Media Gallery, iPod, XM and Sirius should all fall into that category.
So my question is... Is there anyone with the Logitech Harmony 880 and the Pioneer VSX-94TXH that has it set up and working correctly?
Maybe the real question is, what remote should I be using to control my system?