The "Official" Denon AVR-2808CI Owners Thread - Page 131 - AVS Forum | Home Theater Discussions And Reviews
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post #3901 of 3904 Old 06-04-2016, 07:30 AM
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Thanks. The seller has said he had problems with it passing HDCP (?) protocols correctly so I'm probably not going to get it since I'm afraid I'll have those same problems with my sources. I'll probably end up just buying a budget new one. Thanks to all for the comments.
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post #3902 of 3904 Old 06-28-2016, 03:15 PM
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Need Help - no audio output via HDMI/coax

I'm hoping someone on this forum can help me with some issues I'm having with a Denon AVR-2808CI that I just purchased. Though I bought it 2nd hand, it was a former floor model and was essentially in like new condition with all remotes, accessories, etc. It even came in the original box! Right now I have the AVR hooked up to a Denon-1930CI DVD player. I am using this system exclusively for audio, especially surround sound DVD-audio and SACD.


Essentially, I am having two issues here, both involving audio output:


1) I have tried to use both HDMI and Coaxial connections between the DVD player and the AVR but I am getting no sound either way. The receiver is clearly reading the signal, as all of the "correct" lights are coming up on the receiver display. For example, I popped in a DTS-CD and it immediately lit up the speaker configuration for 5.1 sound and said DTS-surround on the display. Similarly, when I popped in another disc with a DTS 96/24 stream, the "96/24" and "DTS" lights came on. However, no audio is coming through my speakers. Now, if I switch to the all-analog EXT-IN option, then I get full audio and it sounds great, but I still would like to make sure that I have full functionality with this receiver. I also really would like to use the HDMI connection to set up a Blu-Ray player so that I can play Blu-Ray audio discs.


2) My second issue involves the "Test tone" set-up function. When I tried to use the test tones, I also did not get any audio coming out of the speakers. The display correctly cycled through each speaker and allowed me to make db adjustments, but I could not hear a test tone. Could this issue be related somehow to my first one?


The frustrating part is that all my other connections work fine. Like I said, the Ext.In signal sounds great, so I can play SACDs and DVD-audios. I've also got a CD player and turntable hooked up and they both sound great. I really like the sound of this receiver, so I'm hoping someone can help me here!


(Apologies on the long post....)
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post #3903 of 3904 Old 06-28-2016, 03:54 PM
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Quote:
Originally Posted by ogrerock71 View Post
I'm hoping someone on this forum can help me with some issues I'm having with a Denon AVR-2808CI that I just purchased. Though I bought it 2nd hand, it was a former floor model and was essentially in like new condition with all remotes, accessories, etc. It even came in the original box! Right now I have the AVR hooked up to a Denon-1930CI DVD player. I am using this system exclusively for audio, especially surround sound DVD-audio and SACD.


Essentially, I am having two issues here, both involving audio output:


1) I have tried to use both HDMI and Coaxial connections between the DVD player and the AVR but I am getting no sound either way. The receiver is clearly reading the signal, as all of the "correct" lights are coming up on the receiver display. For example, I popped in a DTS-CD and it immediately lit up the speaker configuration for 5.1 sound and said DTS-surround on the display. Similarly, when I popped in another disc with a DTS 96/24 stream, the "96/24" and "DTS" lights came on. However, no audio is coming through my speakers. Now, if I switch to the all-analog EXT-IN option, then I get full audio and it sounds great, but I still would like to make sure that I have full functionality with this receiver. I also really would like to use the HDMI connection to set up a Blu-Ray player so that I can play Blu-Ray audio discs.


2) My second issue involves the "Test tone" set-up function. When I tried to use the test tones, I also did not get any audio coming out of the speakers. The display correctly cycled through each speaker and allowed me to make db adjustments, but I could not hear a test tone. Could this issue be related somehow to my first one?


The frustrating part is that all my other connections work fine. Like I said, the Ext.In signal sounds great, so I can play SACDs and DVD-audios. I've also got a CD player and turntable hooked up and they both sound great. I really like the sound of this receiver, so I'm hoping someone can help me here!


(Apologies on the long post....)
Sounds like a defective HDMI board. Try resetting the microprocessor (p. 50 Owner's manual) a few times and if still no joy, get your money back.
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Think you have a defective AVR? Owner's manual - Factory reset 4-5 times in a row.
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post #3904 of 3904 Old 06-29-2016, 02:18 PM
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Thanks for the response. I tried a hard reset, like you recommended, but nothing changed. I'll try it a few more times and, if that doesn't work, I guess I'll be returning it.
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