I write from Italy for the first time.
I'm sorry for my english!
I purchased the SSP-800 (HDMI 1.4) classé in Switzerland, last July, an ex demo product in warranty for two years.
I had both the SSP300 and the SSP600, so I wanted to take a step forward with the 800, but the problems started and I'm trying to solve with the CAT in Swiss.
Just arrived and mounted, the SSP was not receiving signals from the remote control; sent back and it came back nearly two months later with the problem solved.
Now I have problems with HDMI: very often the video signal from my satellite receiver, show me a very low definition or is not displayed at all (Panasonic ZT60 Plasma TV), forcing me to turn off and turn on the systems for several times.
Then, strangely, it does not work PCM audio sent through coaxial SPDIF from Oppo BDP95 to the SSP. I made several attempts but nothing happned, whereas before with the predecessors (SSP300 & 600) or other DAC I haven't had any problems.
ARC audio problem: I can not get to the audio from my TV (YouTube app, etc.) to the SSP.
We made several tests and, in this case, there is nothing to do, I have to use the toslink output on the TV if I want to listen to.
Led flashing standby: we can not understand why in a while, not every day, the standby LED gets flashing every time I turn it on from the back button... in any case, if I turn it on, it works without problems; only once time it gave me an error message.
At the end, but it is not a problem with the preamplifier: the hi-fi listening has not impressed me at all!
I had the Musical Fidelity Nu-Vista that I had compared the SSP300 and I had not heard differences such as having to keep both, so I sold the Nu-Vista to then buy the SSP800 (big mistake!).
I am considering to sell it and buy... what?
I'm undecided between McIntosh, Anthem, Krell ... I do not know ...
Thank you very much. Kind regards.