Join Date: Feb 2013
Location: Johannesburg South Africa.
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SSP down !!
A week or two back my unit would not go into Standby after powering up .Light would continue to flash and after some 10 minutes you can then go into standby manually .This would then be fine for going in and out of standby normally with no issues .
Also, I have had issues with the bass management system for some time ….amongst other issues like sub+aux when running two subs just not sounding good.
If speakers are crossed over at 80 , there is no bass except LFE and a huge chunk of bass info missing .
When you change Crossovers points , this has no effect at all so these are not working .
One has to run speakers at full with EBass for bass to work across the spectrum top to the x-over which tells me there is a bass management issue .
Classe then suggested we install the new firmware to see whether this clears the issues .
My dealer did this for me on Saturday afternoon ….downloaded firmware which loads 100%, but when the unit is transferring data internally to finish the process I believe from the flash memory on the main board to the DSP board , the unit loads 3/6 % and then bombs out to a blank screen.
On one occasion using the remote it went in to Menu , however any changes made on the remote would lag for some 30 seconds before anything would change. There was no functionality whatsoever .
If after some 10 minutes you reboot the unit it then Initializes, stays there and eventually gives an error message which I cannot remember exactly but it is something like 22.214.171.124.0.
Technician then installed a new DSP board and reloaded , but again same thing .
It is believed all this is caused by a communication errors on the main board when loading the firmware into the flash memory and then not being able to transfer data to the to DSP board which says it is a communication issue on the main board in all probability being faulty .
It is not the DSP unit as we tried another .
Needless to say the unit is now inoperable and at my dealers being assessed and believe also now making contact with the technical people at Classe to resolve ….
(as an aside my dealer lent me a McIntosh MX150 which was their top end $12000 model in 2010 and more or less same vintage as the SSP800 - Classe is a far superior sounding unit and will wait this one out for a new SSP in the future most probably not that far off )
But - just a heads up from anyone as to whether you have come across this and as to what the thinking is on what has happened .