I went to film a musical today with the Broadcasting team at my school, and I got the audio feed from the mixing board via XLR. So I plugged the XLR into my audio interface to record it to my PC and all that came out was static. Once I got everything plugged in, the show already started, so I couldn't troubleshoot much with the sound engineer. It could not have been a computer or software issue either, since I was monitoring the audio interface's audio directly from the interface with headphones.
I searched online everywhere, but I couldn't really figure out why the whole signal was just static. If I turned phantom power off for the input, it was static. If I turned it on, it was a distorted clipping sound. But no actual sound that should have been recorded was being picked up.
Any help would be appreciated. Thanks!