Here's the latest...
I called URC when I got home yesterday afternoon. An actual person answered the phone and transferred me right over to tech support. I was very surprised at how easily i got to support.
My main questions at this point were how to configure my power off button. I found that you can not configure the "hard" power off button to only power off devices that are one, the remote is not smart enough to know what is on and what is not. "Supposedly" you can program a macro for that "Hard" power button to power off whatever devices you want.
Here's what I tried (without luck):
advanced set up
on main device
select "Hard Power Off" button
hit directv, power off, main...
hit TV, Power off, Pause (which is supposed to create a .5 second delay for each time you press it) then pause again for a total of 1 second delay main...
hit AV Receiver, power off, pause, pause, pause, pause (2second delay).
This does not work!
at this point, i hit "watch directv"
this turns on my tv, directv, and av reciever and leaves the "WatchDirectv" screen on the remote. this screen has the options for my Directv device.
If i hit the Hard power off at this point, it only turns off my directv receiver, and will then turn it back on if I hit the button again.
If i hit main then the hard power off button, my tv will turn off, then back on if hit the button again.
Essentially, it doesn't seem to take the macro that I set for the hard button (i have tried erasing and re-doing)
For the time being, i have created an activity called "power off" and created a macro that of course sends the power off to my tv, directv, and av receiver. i'll just have to manually turn off my HD-DVD player, which hardly ever gets used anyway.